Rhino Greenhouses Reviews 

172
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have had my 8ft x 10ft Rhino greenhouse for 15 months and am still delighted with it. The construction quality is excellent. I paid extra for Rhino's recommended installer to assemble the greenhou... See more

Rated 3 out of 5 stars

The greenhouse was delivered after several changes of date. The recommended builder lives 4 hours away round trip, and charges for fuel, which is fair enough, but very costly duringthisfuel crisis. We... See more

Rated 2 out of 5 stars

The 25 year warranty isn’t worth the paper it’s written on, three months so far in trying to get a defective window hinge replaced, which they said they would do on this occasion! Due to the time... See more

Rated 5 out of 5 stars

Love my rhino, had it now 4 n half yrs, would be lost without it. Used all year, mainly summer but also store my dahlias, cannas n any other plants that need protection in winter. Keep family n friend... See more

Company details

  1. Greenhouse
  2. Garden Building Supplier

Written by the company

HOME OF THE GREAT BRITISH RHINO GREENHOUSE - Britain's Best-Loved Greenhouse Brand! Strong and elegant aluminium greenhouses built by gardeners, for gardeners. Rhinos are designed and manufactured in our Norfolk factory. Each one is guaranteed for 25 years and delivered to UK mainland locations for FREE.


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4.1

Great

TrustScore 4 out of 5

172 reviews

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4.1

All reviews

(172)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Solid build

Love my Rhino, I have only had it since the spring but it is transformational in what I have been able to grow in the garden. I knew from reading reviews that they are solidly built but was till surprised at just how solid it is. Glad I got it professionally built as the installer took about 7hrs to build it and he knew what he was doing. The only regret I have is that I don't have a bigger garden so that I could buy a bigger rhino

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Well done Rhino

After a year of use I'm delighted with my greenhouse. It is sturdy, well made and looks good in the garden. Everything works as it should.
Glad I chose professional installation by a Rhino recommended installer. Totally painless.
Rhino are a pleasure to deal with - prompt replies to queries and everything delivered on time.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great product.

I could not be more satisfied with the product the backup and installation plus the ongoing tips and ideas! It’s like being part of a big family!!

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

5 years full use

I bought a 8x10 Rhino 51/2 years ago, after a friend on Exmoor reccommended the brand.I had it erected by their specialist and despite being in a very windy situation at the top of a hill, have had no issues at all, other than a finial falling off in high wind. It's full of plants year round , I love it and wonder how I previously managed with an elderly,leaky, timber 6x6!

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Storm Arwen November 2021

In 2021 our two Rhinos greenhouses survived Storm Arwen with 98 mile an hour wind registered locally. Remarkable and still as solid and stable today.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Rhino Greenhouse experience

Having a small garden the space for a greenhouse was limited so I went for a modest 6x6 model. I found their sales staff very helpful and went ahead a bought one about four years ago. Absolutely delighted with the design and quality of materials for the model I received. I paid the extra for it to be erected by an expert which was completed in just over half a day - far quicker than I could have achieved. The structure is incredibly strong and has withstood several hurricanes and storms. I also bought the roof and side shading in the form of external ‘roller blinds’. Although these are very convenient and save getting whitewash all over the place, unless they’re taken down for the winter, they tend to get very dirty and clogged up. However taking the roof blinds down in the autumn and getting them back up again in the spring is quite awkward and means stretching over the glass roof. Last year I decided to leave them in place and they were hosed down at the start of the season.
Overall I’m very pleased with the Rhino greenhouse and would recommend them.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. Anyone can offer good customer service when everything is going well. BUT to offer excellent customer service when everything went wrong is what counts.

There were a couple of damaged/crushed parts in the greenhouse when it arrived. The customer service sent replacements on a Saturday AM delivery which I know costs a lot of money. However Parcelforce let them down and did not attempt delivery. They did not deliver on monday either so the company sent their own driver on tuesday to deliver the part and also sent me a replacement pane of class that had shattered.

They were very helpful with tips regarding installation, which was not easy and if you are not a competent DIY'er I would recommend paying for an installer.

July 23, 2024
Unprompted review
Rated 2 out of 5 stars

Nightmare to assemble they…

I bought a rhino cold frame when they first became available at the beginning of this year. It was a big investment but I have one of their greenhouses and wanted it to match. It arrived In about 100 pieces and I had to contact one of their greenhouse assemblers to make it. BE AWARE it is a nightmare to assemble. Very disappointed with customer service when I contacted them

July 15, 2024
Unprompted review
Rated 3 out of 5 stars

Curate's egg - good in parts!

Bought my wife a Rhino greenhouse 4 years ago. We paid for professional erection using their recommended installer and that all went fine. However the 'solar powered ' roof vents have been a problem. They are powered by a piston that contains wax that expands and contracts as it gets hotter or colder. Worked fine for the first year or so but the way the system is mounted onto the frame is not up to the pressures and weights involved, and the piston mechanism keeps working loose on the frame and coming off. They are not easy to re-fit. Not well designed and there is no simple manual vent option. Very frustrating!

May 27, 2024
Unprompted review
Rated 3 out of 5 stars

This is a nice greenhouse but:

This is a nice greenhouse but: the instructions are appalling, the nuts and bolts are very poor quality and sheer easily, they are so mean with the fixings with absolutely no spares, poorly labelled parts, incorrectly labelled parts, indifferent customer services. For the money we paid we are disappointed. Having assembled 4 greenhouses from different manufacturers over the years, this one is the poorest but yet the most expensive. A lot of work needs to be done to win the premium label that Rhino think they deserve.

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and quality

Efficient, professional and quality product. A great experience from beginning to end. The brochure was superb as was customer service. Everything came on time and complete which is rare these days. The installer booked through Rhino was excellent a first class service. Have been using greenhouse for a year and very pleased.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent firm.

Greenhouse arrived on the day arranged and nothing missing.I live on a farm on the West Penine moors the greenhouse is exposed to serious weather conditions and it has just come through a very windy winter with flying colours.The gentleman you recommended to construct the greenhouse was superb.I can't wait to start a new season of growing.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

I upgraded to a Rhino greenhouse at…

I upgraded to a Rhino greenhouse at retirement and paid a bit extra to have it erected by one of their specialists.
I have had a full year of growing now and I am still delighted with it. There is plenty of ventilation and it is sturdy as well as beautiful to look at.
If you can afford it, don’t hesitate.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

RUN A MILE!

RUN A MILE!! Absolutely dire. USELESS instructions, no wonder Rhino expect you to pay £800 for a special fitter - who ever designed the manual and whoever arranged the packaging were very thick, NO COMMON SENSE ATALL.

March 7, 2024
Unprompted review

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