Greenhouse Stores Reviews 

194
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

A lovely greenhouse but there was only a half a dozen window clips ,the company sent some more but no where near the amount we needed so we bought some at a cost of £40. It should of been checked bef... See more

Rated 5 out of 5 stars

Website is formatted perfectly . This makes a massive difference when researching. Great choices and photos . Competitive prices Ten years warrenty Had just what we wante... See more

Rated 5 out of 5 stars

Had our greenhouse erected and installed yesterday (Swallow Mallard 8'X19'). Two wonderful chaps worked non stop from 0800hrs to 1600hrs, leaving us with a really wonderful greenhouse. Both workers we... See more

Rated 1 out of 5 stars

Having purchased on line a greenhouse from Greenhouse Stores I have had nothing but trouble with it. A metal poor Quality Chinese manufactured item. Difficult to put up and absoluty not fit for... See more

Company details

  1. Garden Center

Written by the company

Greenhouses in aluminium and timber from Greenhouse Stores. Browse our selection of freestanding, lean to and wooden greenhouses for sale. FREE Delivery


Contact info

3.5

Average

TrustScore 3.5 out of 5

194 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(194)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not received it yet

Not received it yet, still waiting, it must be walking here being so slow with delivery

July 7, 2022
Greenhouse Stores logo

Reply from Greenhouse Stores

Hi, can you tell me, were you expecting it to be delivered yet? Looking at our system it looks like at the time of order we were expecting your delivery in August, as stated on your confirmation email?

Rated 5 out of 5 stars

Gr8 Greenhouse

Gr8 Greenhouse, delivery fantastic, had a very small problem which was dealt with as soon as I contacted them. I don't usually give five stars but this company went above and beyond.

June 29, 2022
Rated 5 out of 5 stars

5 STARS

Can not fault the service, told 8 to 10 weeks lead time, delivered in 6 weeks, brilliant,
Great communication from start to finish.
Thank you to driver Mike for your help...
Would highly recommend Greenhouse Stores...

June 28, 2022
Rated 5 out of 5 stars

Lovely product and great service

Delivery was prompt and well wrapped, with communication on it's status clear and timely.
Product is good quality and assembly instructions, while necessarily a bit complex, clear and well presented.
Customer service is excellent - one of the parts was incorrect but immediately replaced without quibble - and friendly.
I have no hesitation in recommending this company and their product.

June 7, 2022
Rated 5 out of 5 stars

Very happy

Our purchase arrived really quickly. The quality of all accessories is excellent and assembly has been easy. Very happy and satisfied with Greenhouse Stores and Vitavia products.

June 5, 2022
Rated 5 out of 5 stars

Fantastic Company

I have found Greenhouse Stores to be fantastic with all my dealings with them. My initial contact was returned speedily and they knew exactly what I needed in my new greenhouse. I would thoroughly recommend them to all my friends and family.

June 3, 2022
Rated 5 out of 5 stars

Greenhouse accessories

I was looking for greenhouse clips and glass retaining clips and ringing various shops and garden centres but was getting nowhere even telling me that they did not sell them though their listings said they did greenhouse accessories. I wemt online and found Greenhouse (Juliana Group Ltd.) explaining to the man who answered what I wanted. He was so helpful guiding me through the headings and advising me to get a sample from my greenhouse and see which ones they matched in the photos. I did this and found the perfect match. I rang and placed my order and within 3 days my order came through my letterbox. I appreciated the time he devoted to helping ensure I got the items I wanted. Grateful thanks.

May 31, 2022
Rated 3 out of 5 stars

New Greenhouse

There was some confusion with which end the doors should be on and unfortunately they were assembled on the wrong end. A photograph of the layout clearly showed that the doors would end up on the wrong end and this should have been clarified before delivery. We then had to pay a further installation fee as they had to re-visit with doors on the correct end.

May 11, 2022

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