Very user-friendly online experience - not always great value for money, especially for added gifts, but you do get rewards and offers. Two things I really don't like: like most large online companie... See more
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Greetz have now contacted me. They say the delay was due to the post but they have offered a refund. After putting this review, Greetz replied asking me to contact them with more details.... See more
Company replied
Great concept, works well, fast payment and delivery. Would be great with more design options: font, stickers, icons.
Wrote an entire birthday message in this buggy editor then it glitched and didn't save. silly me for trusting it.. Then I just said stuff it ill get the card blank, and the payment portal was bro... See more
Company replied
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
3.9
Great
39K reviews
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Sensitive automated e-mail marketing…
They send automated e-mail marketing campaigns to celebrate birthdays, marriage, etc. Even if people have been divorced or when they have passed away. This is a to sensitive topic to automate!!
October 19, 2025
Unprompted review
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
I ordered some stuff for my girlfriend…
I ordered some stuff for my girlfriend whose birthday is on 14th of Februari. They send it with Packs and the t&t said after a while delivered. Nothing was delivered and nobody rang any doorbell! I’ve marked it as not delivered with Klarna and I still have to pay. They won’t give me a POD with my signature, it doesn’t exist of course. And I’ve been in a queue on their site for over 30 minutes now.
Horrible experience. Never ordering here again.
February 14, 2026
Unprompted review
Reply from Greetz
Thanks for your review. We really value your feedback and want to make things right. Drop us an email at trustpilot@greetz.com with your order details and concerns. We’ll get back to you as soon as we can.
Awseome
Awseome! I've been using it for few ocasions now and everything works perfectly !
March 29, 2026
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Reply from Greetz
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Very nice cards and easy to use site
February 16, 2026
Unprompted review
Reliable company
Living in the UK it's great to know I can always rely on Greetz to deliver to The Netherlands on time. Great range of cards & gifts too.
November 8, 2025
It took 2 days to be able to complete …
It took 2 days to be able to complete the purchase . For some reason the website was not connecting to payment / check out options
March 9, 2026
Reply from Greetz
Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.
Always great service in my experience!
On time, delivered with care and friendly deliverer. Exactly as ordered! Greetz has always been #1 with my experiences using them!
March 4, 2026
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Horrible service and orders never arrive
I order from Australia for my family in NL. This time ordered a present and card, which never arrived. I contacted both Packs and Greetz, and Packs eventually, after a few days, responded by saying I need to contact Greetz. Greetz never responded, but sent me a crazy amount of promotional emails instead, including an email with a questionnaire. Filled out the questionnaire to point out the issue AGAIN. Their response was an automated email offering me a FREE STAMP for my next order. Beyond ridiculous and tone deaf. You already stole EUR 50+ from me, and now you want more?! Worst service ever, I will never in my life use Greetz again.
February 20, 2026
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
Reliable and Beautiful Cards Every Time
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel appreciated. Highly recommended!
October 28, 2025
Reply from Greetz
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
A wide range of cards and endless…
A wide range of cards and endless possibilities to personalise them. Greetz often has promotional offers which is really great. Furthermore delivery is always fast
February 19, 2026
Reply from Greetz
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
i chose wrong date
i chose wrong date, within minutes asked to changed. nobody there, next day asked again at 9.30
answer no
so the help wasn’t any help
February 18, 2026
Reply from Greetz
Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.
When I was ordering
When I was ordering, the app showed that the gift will be delivered the next day. And just after I ordered, it showed that due to carnival, delivery will be delayed. And then they delivered it after 2 days. My point is I ordered it for my husband to gift on the valentine day, that gift completely lost its importance after 2 days. Though the product was nice but for me it was completely a waste. They should have showed before ordering that the item can be delayed due to this reason. Not at all satisfied.
February 13, 2026
Unprompted review
Reply from Greetz
We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.
No card sent
Payed 5,28. No Valentine card sent. A lot of mails confirming that the card is on its way. But no card. Complained. Got a stupid answer from an A I assistent.
Gonne get the money back and after numerous mails 2,50€ in my account. Greetz is not a consumerfriendly bussines.
So they stated Please contact us so we can solve the matter, only to offer the same stupid 2,50 euro in my account. No apologie, wrong information (you got the card but too late) never got the card. Numerous mails from very different customerservice employees. What a terrible company. If you want to solve the matter, sent flowwers, sent a card!! There must be better cardcompanies......
February 14, 2026
Unprompted review
Reply from Greetz
We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.
Delivery was supposed to be on Sunday…
Delivery was supposed to be on Sunday but nothing yet and now Monday also nothing yet
February 14, 2026
Reply from Greetz
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Customer service unreachable
After I sent a card, I kept receiving emails from them that there was a quarantined message.. I tried contacting the customer service. The phone line was disconnected after 10 minutes. So, I tried the chat. The robot chat told me that someone would be online to help me within 20 minutes. After an hour I closed the chat. No other option to reach customer service.
February 16, 2026
Unprompted review
Reply from Greetz
Thanks for your review. We really value your feedback and want to make things right. Drop us an email at trustpilot@greetz.com with your order details and concerns. We’ll get back to you as soon as we can.
Reply from Greetz
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
The app is great but at the moment of…
The app is great but at the moment of delivery they don’t go to your door but leaves it next to the entrance in the building. Someone can easily steal this
February 10, 2026
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