Grid Engineering Reviews 18

TrustScore 3 out of 5

3.0

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Company details

  1. Electronics Store

Written by the company

At GRID Engineering, our mission is to create top tier sim racing products to provide the ultimate motorsports experience in your simulator. Our team of engineers put forth an enormous amount of dedication to ensure the feel, appearance and quality is authentic to that of a race car.


Contact info

3.0

Average

TrustScore 3 out of 5

18 reviews

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Rated 1 out of 5 stars

Growing pains..Customer service challenges

This company has a lot of products that use marketing and licensing to entice users... Be very weary when buying products. As they are ill conceived and poorly executed... The marketing and licensing makes them attractive.. You will find pitfalls making their products work, Because they are tailored to high-end systems... If you have problems with your product, you'll be sent to a Discord where you'll have to debate and discuss solutions, This is exactly that and customer service, And if you express your displeasure you can guess what happens next...... This is not a great place to be when you spend $600 or more on a product.
Proceed with caution.. My experience is my own..
I own Grid-engineering MPX /Porsche 911gt3r DDu10
Trust pilot, I have documentation to prove

October 23, 2023
Rated 5 out of 5 stars

Fantastic company producing well designed, quality products

Purchased a DDU5 around 6 months ago. It has been excellent. The quality is amazing. Brandon is extremely helpful with any questions about any of the Grid products. The attention to detail that goes into any of their products is outstanding and I am currently waiting for their flagship wheel to be released as I was so impressed with my dash. I believe their partnership with sim lab will lead to them becoming a big player in the high end sim racing equipment very soon

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

GRID DDU5

Before I go any where else with this, it must be said that Brandon is one of the nicest, most patient people I have met in this hobby. I preordered the DD5, and understandably, it took some time to get. Every time I reached out, I was met with a real explanation, and patience.

Now, the DDU5 itself. Amazing. The quality, appearance and fit and finish are all sublime. I'd have waited twice as long for this. The sumhub dash GRID provides is also really nice.

Nothing else to say. GRID is a pleasure to deal with, excellent product and excellent customer service. Will buy again as budget allows.

December 4, 2021
Unprompted review
Rated 5 out of 5 stars

Even though UPS screwed up the…

Even though UPS screwed up the delivery, Grid Engineering handled the situation and put me as a customer first. 10/10 service, I would definitely buy from them again.

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

An absolute Joy to use the GRID Dashboard screen

I am so happy with this dashboard. The size is excellent, much larger than the standard 4.3". It works right away with Simhub flawlessly and the leds are an absolute joy. It really helps my driving. And the fact that I can define all details of how I want the leds to function is a blessing. Really happy.

May 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great service , and Amazing products

Great communication pre and post sale, amazing products. It’s so nice to have a provider of high end sim gear in Canada. I will definitely be making Grid Engineering my go to spot for top quality sim racing gear.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing dash I am blown away from the…

Amazing dash I am blown away from the realism I saw when I plugged it in, great product, great communication and very easy setup as they have a YouTube video showing exactly how to do everything, thanks guys I am very happy, great way to spend your stimulus check :).

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Hi Brandon& higuys !

Hi Brandon& higuys !

Grid Engeneering is amazing. Amazing Customer Support. CEO Brandon helped me alot. Delivery was super fast&without any problem.Quality is outstanding. The best Dashboard; perfect cut cnc&laser materials.Screen is so bright and easy to install software.Above all, Brandon is a wonderful person.
thnx Brandon.See ya next shopping man!!

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Unbelievable Product and High Quality Service

Unbelievable product and hands down, one of the best transactions I have had. I ordered this dash on short notice and I had it in my hands within 4 days! Service after the sale has been transparent and simple. Grid even has a Discord setup and is always updating LED profiles and dash displays.

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Communication and quality top notch!

Pre-sales communication was prompt and answered my questions. Delivery was as promised and after-sale support has been great. Finally, the screen and mounting for my direct drive wheel are high quality. Highly recommended!

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

This display is awesome

This display is awesome. I can tell the materials are super high quality and the screen itself looks crystal clear. I've had it for a couple weeks now and could not be happier!

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

Grid engineering has been amazing to…

Grid engineering has been amazing to deal with, the best dash I have seen on the market with the highest quality materials. You can tell a lot of love has gone into the design and assembly of the product, can't wait to see what they come up with in the wheel market!

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

Top Quality and Support

Hi Guys !

Grid Engeneering is amazing. Amazing Customer Support. CEO Brandon helped me a Lot with different stuff.. the Delivery of my Grid Dashboard was super fast and without any Problem. Even in the hard Covid Time. No Trouble between canada and Germany. the Quality is outstanding. The best Dashboard ive Seen in my Life.

Huge thunbs Up ! Awesome company. Any time again Guys :)

January 31, 2021
Unprompted review
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