Great products, well packaged. I will enjoy tasting the flavour. Slightly soured by Royal Mails tardy delivery. They missed the 48 hour delivery, by 48 hours! Even though it had arrived at the local... See more
Company replied
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Review summary
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i ordered beans not powder so i emailed and they cancelled my order really fast allowing me to reorder powder, unfortunately the house blend just isn't strong enough for what we like. service was fa... See more
Company replied
I love Grind, their coffee is amazing & I also treated myself to the new Grind 2 Coffee Machine which looks the business in my kitchen!! 😍 I have a subscription with very quick + free, packaged well... See more
I’ve been a Grind customer for a long time now, and they never disappoint. I look forward to my monthly iced coffee + coffee bag subscription every single month—it's absolute perfection. What really m... See more
Company details
Information provided by various external sources
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Written by the company
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Contact info
8-10 New North Place, EC2A 4JA, London, United Kingdom
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4.1
Great
13K reviews
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Delivery excellent
Delivery excellent. I haven’t opened the bag just yet as have a small amount from another order. Lovely container too
June 13, 2026
Replacement order
I receive a regular subscription from Grind however this time the parcel was delivered by Royal Mail open and the contents missing, after contacting grind I
Received a lovely reply from Antonio who apologised and had sent out a replacement which I have received. Great service and Great coffee.
June 12, 2026
May use AI-assist with repliesRead more
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not strong enough
i ordered beans not powder so i emailed and they cancelled my order really fast allowing me to reorder powder, unfortunately the house blend just isn't strong enough for what we like.
service was fast and efficient but ill probably not order again
same goes for the instant
June 12, 2026
Reply from Grind
Hi Nicola,
Thanks so much for your feedback and for giving us a try! I’m glad to hear our team was able to quickly help with your order, though I’m sorry to hear the House Blend and instant coffee weren’t quite right for your taste.
If you ever want to try a stronger blend or have any questions about our range, feel free to reach out!
- The Grind Team
Delicious coffee
Delicious coffee. Really like the light blend and cold brew. Big fan of the Pokemon collab and had to get every tin.
May 24, 2026
First order - delicious flavour!
This is our first order with Grind. Our usual go-to companies have discontinued some of their flavoured pods. Grind offers a good variety of different flavours so we thought we'd give them a go! The order arrived today and we have already tried 3 of the flavours; coconut, Irish cream and pumpkin spice. They are absolutely delicious and we can't wait to try the others!
The only drawbacks are;
We have to put the pods through our Nespresso machine twice to get a decent amount of coffee through. It doesn't seem to pierce the pod properly on the first go.
It wasn't easy to place the order on the website. Ideally, i wanted to place an order for 1 pack of the flavours we wanted to try. I don't think this is an option? It took me a while to find the flavoured coffee bundle so bought this despite not particularly liking all the flavours.
Overall though, we have been very happy with the quality of flavour and look forward to trying the others. We will be placing another order shortly for our favourite flavours!
June 12, 2026
Reply from Grind
Hi Lucy,
Thanks so much for your detailed feedback and for giving Grind a try!
Sorry to hear about the issue with the pods in your Nespresso machine. Our pods are compatible with most Nespresso Original machines, but if you’re finding you need to run them through twice, it may help to give the pod a gentle shake before using it.
You can buy a single 10 pod box on our “Shop All” page, it’s just towards the bottom. Sorry it was hard to find but we really appreciate your feedback.
If you have any questions for us, feel free to reach out over email and we'll do our best to help.
-The Grind Team
I LOVE Grind
I LOVE Grind, they roast great coffee and make it so well in their cafes too! I always get their editions OR light roast beans for that subtle fruity goodness!
Recently when I had a problem with a delivery their team fixed it with no issues, no delays (not their fault either) when it looked like someone at Royal Mail had eaten the box and it had been delivered in a Royal Mail "sorry we broke it" bag.. so yeah, very happy with coffee and customer service too!
June 12, 2026
My machine is INCREDIBLE I’m so happy…
My machine is INCREDIBLE I’m so happy and the coffee is so so so so good , only bad thing is my 10% discount hasn’t been put in last minute :( that’s all but I’m so happy with everything
June 11, 2026
Excellent service Excellent company…
Excellent service Excellent company arrived well packed and perfect condition would highly recommend this seller
June 2, 2026
The coffee smells and tastes great
The coffee smells and tastes great. The delivery process was also efficient
June 4, 2026
Good coffee
Good coffee, and lovely Pokemon collab - products were nice, and look great
March 24, 2026
Grind Coffee Machine - poor service
Having used a Grind coffee machine many times at a friends house I decided the machine was right for me. Importantly it is narrow fitting as I have limited workspace, the stainless steel looks sleek and sophisticated and it makes a great Starbucks coffee. I ordered it in February 26, knowing it would not be delivered until April. I contacted Grind beginning of April asking for an update, they replied it would be the end of April. I chased again at the end of April, they replied it would be mid May. I received the machine at the end of May when I was away for a couple of weeks. When I finally opened the package and set up the machine I thought wow! However at the bottom of the packaging was a silver screw - on checking the machine it came from the front panel. It doesn’t screw in so I’ve just placed it there loosely because tbh i guess I’m prepared to live with it rather than waiting months for a replacement. The latest design is not quite as sturdy as the old one and in my opinion definitely needs quality checking before despatched to customers. As for Grind coffee…. I prefer Starbucks!
June 1, 2026
Unprompted review
Reply from Grind
Hey Trudi,
Thanks for taking the time to leave us a review.
We're so sorry to hear you experienced this issue with your new Grind Two pod machine! We currently have the stock available, so please do email us on shop@grind.co.uk with some pictures of the problem and our team will be happy to sort this out for you.
Best wishes,
The Grind Team
Amazing coffee and a fantastic delivery…
Amazing coffee and a fantastic delivery service, thank you
June 10, 2026
Very helpful customer service!
I'm a first-time customer, and I had a technical issue with my order, but I was able to get everything sorted and have my order shipped to me within a couple of days!
June 3, 2026
Perfect fit
I ordered 100 pods plus a free tin.
The price was really reasonable and the items arrived quickly.
The pods fit my Nespresso machine perfectly and the coffee tastes lovely.
June 10, 2026
Very happy …
Very happy with the quick delivery package was in good condition not any marks on the stuff which i very happy about
June 8, 2026
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