Groomit Reviews 

David M. Is very professional, and my Dog Missy loves him. I recommend him as a groomer.

Worst first experience ever! Never again...Robert was rude and unprofessional...all he did was bathe and didn't even cut nails. My dog smelled even after bath. He said he would spend about an hour to an hour and half, which is impossible because he needed a good cut as well. After roughly 55 minutes he calls me and says that my pup was nipping at him so I asked him to use a muzzle. He said he didn't have one. Totally unprepared. He got extremely angry and would talk over me screaming and yelling that he had another appointment. So then I asked? Which story is it? The one that you didn't come prepared to finish the job or that you are in a rush to leave to your other appointment? He yelled and said come and get your darn dog...side note ~ he was in front of my house stalking me for over 12 minutes yelling and screaming and recording me. Mind you he said he was in a rush to his other victim. As I prepares to leave my house preoared a sandwich for my son before I picked him up from school I drove 2 blocks and his van was there while he was texting someone. By the way he canceled my appointment and charged me over 139 bucks for just a Bath and brush. Despicable. Contacted company and they supported his behavior. I'm disputing the charges because although they said they would charge 139 they charged the entire thing. PLEASE DO NOT USE THIS COMOANY THEY ARE A BUNCH OF SCAMMERS

Emerson was outstanding. personable and very gentle with Gracie ... she LOOKS AMAZING!

Lisa is the best! My Rosie girl loves her and runs out to greet her on grooming days. Would def recommend.

Lovely job and on time!!!!!

The best! I couldn’t be happier with my groomer!

Groomit worker could not accept an advanced 5 day request, and advanced pay of $271.00.that was already paid in advance.they had been here once before,but will never be back again. These people were very rude as my time off was the only day I had off, and could not accept 8 day advanced notice and took them 3 days to respond to my appointment. they cancelled my appointment and I asked for a full refund as these lazy people don't want the work. My dog is not mean she is a mini Aussie 23 lbs, no medical issues ,so it is the people of this company, who are choosing to not accept the work. Will make sure everyone will not use this company, as I will leave reviews EVERYWHERE should have known a B B.B Ratings of " F. ", 7 complaints not replied to lol. What a SHAME

Dillion did a good job. I have had hit and miss with Groomit. The groomer matters.

The groomer was over 2 hours late and didn't bother to text or call that she would be late! To make matters worse my dog trim was so uneven all over! I will never book with this company ever again!

It’s great to have someone come to your house and not have to take your dog out . His anxiety levels are much better due to this convenience . They are punctual and very kind . He is left so clean and smells terrific . My house doesn’t have as much hair anymore bc they are very professional in their grooming .

Quality work and my dogs love Zaida, their groomer.

This has been an incredibly disappointing and frustrating experience. It truly saddens me to have to leave a negative review, as this is the first time I've ever felt compelled to do so for any service I've used. Spending over $465 on this service, I expected a higher level of professionalism and attention to detail.

List of incomplete tasks:

- One of my dogs was injured (nicked)
- The fur of both dogs was unevenly shaved, despite my request not to shave them down
- Nails were not trimmed
- Ears were left dirty and emitted a foul smell
- No sanitary trim was performed
- Their odor indicated the use of old or dirty water during the grooming process
- Bamm Bamm’s fur had an unpleasant smell
- Their paws had an unpleasant odor and no balm was applied
- Gland extraction was not performed
- Bamm's eyes were goopy, indicating improper cleaning
- The fur around their ears was left wet and unfinished
- Questionable if their teeth were brushed, hard to identify as I do it periodically

After I sent them the photos and videos, I didn't receive any phone call. They only offered a $100 credit, which was insufficient to address the issues with both dogs. I suggested that they send someone to fix the problem, but before my husband noticed my dog had been nicked during grooming. Thankfully, we have before and after photos as evidence.

I suggested a fixed cut prior to my husband noticing the injury to our pet caused by their groomer. At that point, we couldn't risk having another groomer come near our dogs. We asked for a call from a qualified and trained groomer to assure us of their proficiency and to understand how they select and vet their groomers. Unfortunately, we haven't received that call yet. If they take the safety and well-being of pets seriously, they should have reached out to us by now.

Furthermore, they should have sent someone to inspect our dogs in our presence to confirm the truthfulness of our claims if the photos and videos weren't convincing enough. It would have been the appropriate and responsible course of action.

Note: They even went as far as to close my account just to prevent me from leaving a review on their app. This made me realize that I should leave a review on Facebook, Yelp, & Google, because there might be many others who have had the same experience but were unable to share their thoughts.

I was not rude and offered a helpful suggestion, and I was even willing to cover more than half of the cost, but no one bothered to give me a call.

I am done with this company. First session was great. Second time they shaved my dogs beautiful coat without letting me know beforehand. What a shock when I saw him. This time I PAID EXTRA FOR mating. Instead of taking care of the mats the SHAVED HIM again after I complained about him being shaved the first time. If you are going to charge close to 300 on grooming and de-mating I expect that to be done. I could have shaved him myself for free.99. They are taking advantage of people on budgets. F#ck you guys corporate greed at its finest.

Groomer Roman was great with my senior dog. There were too many mats on her hair and the groomer made me feel comfortable and took care of my dog. My dog feels so much better now and she is very happy with her new look

Liz was amazing my my dog. Got him all clean and fresh. He is a happy dog.

This the worst company ever. They sold me a refundable package but refused to give me a refund when my dog started bleeding.

Do you think my dogs like to have their nails trimmed? Oh, this is a complete disaster for me, but I found a way out when professionals got down to business! Thank you Groomit, thank you my Fabi & Gucci are not afraid to make themselves beautiful

Had a great chat with the groomer, Marlene, & discussed the issues with the dogs coats, how short we required & she was great. The dogs came back beautifully groomed & very happy.

although my groomer did a pretty good job, one dog had a bloody toe he did not attend to bleed all over my floors. there were excessive charges after the fact after they left my property that we're not discussed I was charged three times for the mobile fee three times for a sanitary fee. They upgraded the size of one of my dogs, which was not necessary to add an additional fee, also after discussing this with billing. That fee magically appeared so overall I paid $725 with a tip for three dogs my bill should have been no more than 600 which is extreme to begin with. I believe this company over all is a rip off and borderline criminal Adding fees after service and contract completed. I would not recommend