Commande d'un ordinateur portable HP, réception en point relais 24h après, emballage et protection au top (même trop!) Jean Christophe R Le Haillan
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Achat d'une Carte graphique Asus PRIME GeForce RTX 5070 Ti 16GB GDDR7 OC Edition nickel chrome, excellent produit je recommande
Produit conforme à la description mise à part l'emballage de la carte graphique qui n'est pas le bon mais on s'en fou un peu, sinon livraison rapide 👍
Company replied
Very pleased with the service and products I received. Fast delivery with well informed tracking and progress of the order. Prices are very good and competitive. Quality of products well packed. Will... See more
Company details
Written by the company
Créé en 1998, GrosBill.com est le site dédié aux technophiles avertis, geeks et internautes à la recherche des dernières tendances et nouveautés high-tech. Notre catalogue produits référence plus de 400 marques et 13 000 produits multimédia, électroniques grand public, électroménagers, à la pointe de la technologie.
Contact info
Rue Achard, 33300, Bordeaux, France
- www.grosbill.com
4.4
Excellent
12K reviews
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Replied to 98% of negative reviews
Typically replies within 1 week
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The sold me a defected Graphic card, and denied the fact
I bought 10 graphic cards from Grosbill. One of them had a different serial number from the one on the box. It didn't run and it seemed defected.
I returned it to the store, they said that this could be the one used for testing or display because it had a green sticker mark.
What did Grosbill pro customer service do? They sent the card to the manufacturer (ASUS) and they let the manufacturer confirm that the card was defected. How would that help? I'm not sure.
I told Grosbill to look internally if someone replaced the graphic card on purpose. They could do an investigation since they have both serial numbers.
They didnt seem to care, they said that I'm the one who returned the card defected, it's not their fault.
What kind of customer services is this to a customer that buys 10 graphic cards?
I can provide you with proof of emails, invoices, and pictures of the defected graphic cards if anyone needs.
Bottomline is, dont buy from Grosbill since you're not being guaranteed that the product is new and functional
Horrible people.
January 3, 2022
Unprompted review
Reply from GrosBill
Bonjour,
Merci beaucoup pour cette jolie note !
En vous souhaitant une agréable journée.
Camille
Reply from GrosBill
Bonjour ,
Nous vous remercions pour votre commentaire ainsi que pour votre confiance !
A très vite !
L'équipe Grosbill
Super rapide et montage au top..
December 20, 2021
Reply from GrosBill
Bonjour ,
Nous sommes très heureux de lire votre avis :D
Merci infiniment pour votre confiance.
Nous espérons vous revoir vite !
Bougth a lot from grosbill (online and…
Bougth a lot from grosbill (online and at plan de campagne), 0 issues, staff's friendly.
February 26, 2021
Unprompted review
Service impeccable !
January 9, 2021
Unprompted review
Never buy on GROSBILL
Never buy on GROSBILL. Ordered 9/11 hard drives, received cartridges. Unable to obtain reimbursement despite prompt return of cartridges. 5 phone calls plus 2 emails later, still no answer. INADMISSIBLE. GROSBILL = THIEVES.
December 17, 2020
Unprompted review
Never buy anything here!!!!!
December 12, 2020
Unprompted review
Same day delivery worth every penny
Same day delivery worth every penny. I thoroughly recommend Gros Bill!! I'd like to say thanks to the customer service team who really made my day!!!
October 9, 2020
Unprompted review
What you see is what you get
Order on the Internet, go to the warehouse, pay at the self service paypoint, pick up your order, go home.
August 10, 2015
Unprompted review
Temps d'attente trop long
Malgré l'absence d'affuence, le retrait de ma commande internet en magasin (Paris 4ème) a duré 15 minutes à partir de la validation de la commande à la borne.
March 6, 2015
Unprompted review
DD WESTERN DIGITAL Caviar Blue - 1 To | 7200 tours - SATA 6Go/s - 64 Mo cache - WD10EZEX - version OEM (sans boîte/ni manuel)
Très bon marchant, expédition rapide.
J'étais déjà équipé de disque dur WD pour leur fiabilité et leur rapport qualité/prix. Ce disque dur est rapide pour un usage bureautique.
January 25, 2015
Unprompted review
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