The Grow Shop Limited Reviews 374

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpful and efficient staff who provide quick responses to queries and resolve issues swiftly. Many people appreciate the fast and discreet delivery service, often noting next-day arrival and well-packaged products. Consumers also commend the quality and variety of the products offered, along with reasonable pricing. However, some customers were not happy with issues related to incorrect product shipments, such as receiving duplicate parts of a two-part nutrient or wrong pot sizes. A few other people also felt that their concerns were ignored, leading to delays in receiving essential items. Additionally, some reviewers mentioned dissatisfaction with the delivery company, citing instances of lost orders or packages being left in inconvenient locations.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the fast and efficient... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpful and... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality of the products,... See more

Order

Customers had positive experiences with order processing and delivery. Many reviewers praise the super fast... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent customer service. I've had several questions that were all answered quickly and comprehensively through email. My first order needed amending due to an oversight on my part and this wa... See more

Rated 5 out of 5 stars

I was worrying about the order turning up after spending alot of money.but i was worrying for nothing,i payed for my order monday morning,by monday lunchtime id had an email with the shipping details,... See more

Company replied

Rated 5 out of 5 stars

Made a quick phone call first n the lady I spoke with couldn't have been more helpful .. explained the issues i was having n she immediately pointed me in the rite direction n gave me a few options ..... See more

Company replied

Rated 5 out of 5 stars

Before placing online order I rang the shop to ask which of two similar items would they recommend. I got very helpful and knowledgeable information which enabled me to make the correct decision. Al... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this company for about 2.5 years. Very happy to continue doing so. Good value. Excellent customer service, very fast response to queries. Quality products. Very discreet packaging and... See more

Company replied

Rated 5 out of 5 stars

I had an issue with an item, which appeared to be a fault on the manufacturer's end. After I sent an email with images describing the fault, I received a phone call almost immediately... See more

Rated 5 out of 5 stars

very reputable site.. ordered from the grow shop many times, never had a real issue and the one time i thought i did have an issue they responded very fast. withen four hours .. and had all the inform... See more

Company replied

Rated 5 out of 5 stars

Best in Ireland hands down order before 2pm next day delivery always stock available nice people to deal with what else would U want

Rated 5 out of 5 stars

First of all, I want to say a big thank you to the team! I placed my order around 7 p.m., and it was already shipped the next day and delivered the day after that. This allows me to say with confiden... See more

Company replied

Rated 5 out of 5 stars

Always swift delivery. Great quality products. There was a mix up with one of the items & they sorted it out immediately sending a driver out with the correct item. Top class service.

Company replied

Rated 5 out of 5 stars

What a service!!! Starting from the diversity, quality and price of the products going to the amazing client service and fast delivery. One of the best places to buy that I remember. Thank you very... See more

Company replied

Rated 5 out of 5 stars

I phone call that company office and there was a lady who spoke to me and she answered all my questions and even contacted the worehouse to make sure if a product availability and couldn't have bette... See more

Rated 5 out of 5 stars

All of my orders were dispatched straight away and all packaging was perfect. Products are excellent too. So great product and great service. I continue to shop and purcase from this website. A++++++

Rated 5 out of 5 stars

I tried 2 other shops and they didn't have the items that their website said they did have in stock and they took their time notifying me of that fact. Grow shop had the items and they dispatched t... See more

Rated 5 out of 5 stars

Fantastic experience! My order was shipped immediately, but unfortunately, the courier lost it. The way the shop handled the situation was professional and impressive – they did everything in their po... See more

Company replied

Rated 5 out of 5 stars

As always great service and prompt delivery well packaged. Have used this company many times and will continue to do so

Rated 5 out of 5 stars

Exceptional service. The Manager Glen went to great lengths to help me get what I needed. It was beyond expectations, and I really appreciate it. Many thanks to Glen and all the Team involved for the... See more

Rated 5 out of 5 stars

Simply the best shopping experience. Great offer and super fast delivery. I can't ask for more and I can't thank them enough. Much respect and Much love Bless you guys 🙏🏼,

Rated 5 out of 5 stars

I've ordered for collection and delivery and had excellent, friendly, speedy service each time. I'm always happy to buy locally and appreciate this shop.

Rated 5 out of 5 stars

Really good company. I have ordered a lot of items from the grow shop and I never had any issues. Items are always in good condition and never take long to arrive. I would highly recommend the grow... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery, arrived in great condition and was exactly what i ordered. Couldnt fault them!

Rated 5 out of 5 stars

Really well packaged. Quick delivery. Competitive prices. Can't fault them at all. Will order again.

Company replied

Rated 5 out of 5 stars

Excellent service, pricey delivery but top notch packaging and labelling, only the best products at good prices.

Rated 5 out of 5 stars

Very fast delivery. And excellent customer service. Will always keep going back to the grow shop. Thank you.

Rated 5 out of 5 stars

Great service. Fast delivery. Ordered on a Friday and my order was delivered the next day by DPD express.

Company replied

Rated 5 out of 5 stars

I've bought stuff from The Grow Shop for over a decade now and they've always delivered a service that is A1.

Rated 5 out of 5 stars

Very efficient next day delivery prices very fair very happy will definitely keep ordering it’s so much easier

Rated 5 out of 5 stars

Great range of products at reasonable prices. They also deliver quickly and efficiently

Rated 5 out of 5 stars

The Best customer service. Thank you. Would always buy from them and reasonable prices.

Rated 5 out of 5 stars

Quick delivery always got exactly what you want great site thanks guys

Rated 5 out of 5 stars

Great shop everything u need plus next day delivery is recommend it 100%

Company replied

Rated 5 out of 5 stars

Fast delivery...Good to have access to ac infinity equipment looking forward to buying more equipment etc

Company replied

Rated 5 out of 5 stars

Great service great price and timely delivery will definitely shop here again

Rated 5 out of 5 stars

Everything i need right to my door, discreet and efficient helpfully service.

Rated 5 out of 5 stars

Very good service all together,... goods arrived in less then 48hours.

Company replied

Rated 5 out of 5 stars

Helpful over the phone when I needed a certain product checked. Order shipped with 24hours. packaged well. What more could you ask for.

Company replied

Rated 5 out of 5 stars

Always reliable. Always competitively priced. Even an extra layer of customer service to advise of expected Bank Holiday delays. Always my first choice.

Rated 5 out of 5 stars

Reasonable prices; swift postage and seem all a good company

Company replied

Rated 5 out of 5 stars

Good experience! They had what I wanted and delivery was fast

Company replied

Rated 5 out of 5 stars

Ordered product on Friday afternoon and was delivered on Monday.

Rated 5 out of 5 stars

Great place. Quick delivery and easy to talk to if any inquiries

Company replied

Rated 1 out of 5 stars

The delivery company left my order at the bottom of my lane which is 1/4 a mile from my house .. lost some of the order and not responding too me .. Fastway are a joke 🤬🤬

Company replied


Company details

  1. Hydroponics Equipment Supplier
  2. Garden
  3. Garden Center
  4. Lighting Store

Written by the company

The biggest supplier of hydroponics and indoor gardening equipment in Ireland. We pride ourselves in being service orientated and providing the best products needed to have a successful harvest indoors. Visit us in Navan, browse through our show room and have a chat with our friendly staff to get the best advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I've had several questions that were all answered quickly and comprehensively through email.
My first order needed amending due to an oversight on my part and this was no hassle at all for them.
The product i ordered, the For Twenty 100 grow tent package was very easy to assemble following a video guide that The Grow Shop had on Youtube.

There was a slight mix up on the order which they informed me of immediately and rectified the problem swiftly and when my order arrived they had included a couple of free products worth 140 euros!!
All in all a great company to deal with!!

March 31, 2026
Rated 5 out of 5 stars

Absolutely Excellent.

Exceptional service. The Manager Glen went to great lengths to help me get what I needed. It was beyond expectations, and I really appreciate it.
Many thanks to Glen and all the Team involved for their good work.

April 1, 2026
Rated 5 out of 5 stars

I phone call that company office and…

I phone call that company office and there was a lady who spoke to me and she answered all my questions and even contacted the worehouse to make sure if a product availability and couldn't have better customer service any where else.
Delivery was fast keep the good job.

March 27, 2026

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