Grumpy Greyhound Reviews 32

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great customer service. An absolute example of why you should buy from an independent. Good communication meant I managed to get the bike in time for my daughters birthday!

Rated 5 out of 5 stars

Amazing service. They called to double check some details on the address (my address is listed in two different ways) and to double check the part details to ensure compatability.

Rated 5 out of 5 stars

It’s really wonderful to buy from independent sellers when at all possible. Roger goes above and beyond for his customers. Friendly, helpful and amenable, this company cares and will go out if it’s wa... See more

Rated 5 out of 5 stars

Fantastic service and products. Roger goes out of his way to support you with repairing Tacx Flux trainers and clearly cares about his customers. A new 3D printed fan and my noisy and annoying tra... See more

Company details

  1. Road Cycling

Written by the company

Established in 2007 with good old fashioned principles of customer service in a modern world, we specialise in sourcing brand new branded goods across many different market segments. We comply with all relevant consumer trading legislation. Selling anything from bicycle components to kitchen goods. The range of goods we sell would best be described as eclectic!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Highly recommend

I bought two children’s pedal bikes from Grumpy Greyhound and I was served by Roger. It was an online order and the bikes were the first ever pedal bikes my two boys are getting and I wanted them built and collected in person by my brother who works locally to the shop. Roger could not have been more helpful, patient and quick when answering my questions about the bikes both before and after the purchase. I spoke to him both via email and phone and I got instant responses with both. He was also very helpful with arranging the collection of the bikes. I couldn’t recommend this company enough. I will definitely be back when they need the next size up. Thank you

October 27, 2023
Rated 5 out of 5 stars

Thanks Roger 👍

I contacted Roger and arranged to drop my Flux 2 unit in for a service and repair. The service was conducted while I waited and he completely stripped down my unit to do the service. I’m extremely pleased with the work and service I received from Roger and would thoroughly recommend him. Many thanks again Richard Kent

October 24, 2023
Rated 5 out of 5 stars

Above and beyond!!

Parcel arrived on time,which was not unexpected, but with an email and a phone call offering advice on fitting. Outstanding customer service.

August 18, 2023

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