Great customer service. An absolute example of why you should buy from an independent. Good communication meant I managed to get the bike in time for my daughters birthday!
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See what reviewers are saying
Amazing service. They called to double check some details on the address (my address is listed in two different ways) and to double check the part details to ensure compatability.
It’s really wonderful to buy from independent sellers when at all possible. Roger goes above and beyond for his customers. Friendly, helpful and amenable, this company cares and will go out if it’s wa... See more
Fantastic service and products. Roger goes out of his way to support you with repairing Tacx Flux trainers and clearly cares about his customers. A new 3D printed fan and my noisy and annoying tra... See more
Company details
Written by the company
Established in 2007 with good old fashioned principles of customer service in a modern world, we specialise in sourcing brand new branded goods across many different market segments. We comply with all relevant consumer trading legislation. Selling anything from bicycle components to kitchen goods. The range of goods we sell would best be described as eclectic!
Contact info
c/o Access Storage, 48-50 Queens Road, NG2 3AS, NOTTINGHAM, United Kingdom
- 03330501159
- mail@grumpygreyhound.co.uk
- www.grumpygreyhound.co.uk
Excellent price and very quick
Excellent price and very quick, well-packaged delivery.
Highly recommend
I bought two children’s pedal bikes from Grumpy Greyhound and I was served by Roger. It was an online order and the bikes were the first ever pedal bikes my two boys are getting and I wanted them built and collected in person by my brother who works locally to the shop. Roger could not have been more helpful, patient and quick when answering my questions about the bikes both before and after the purchase. I spoke to him both via email and phone and I got instant responses with both. He was also very helpful with arranging the collection of the bikes. I couldn’t recommend this company enough. I will definitely be back when they need the next size up. Thank you
Thanks Roger 👍
I contacted Roger and arranged to drop my Flux 2 unit in for a service and repair. The service was conducted while I waited and he completely stripped down my unit to do the service. I’m extremely pleased with the work and service I received from Roger and would thoroughly recommend him. Many thanks again Richard Kent
Good value and prompt delivery
Good value, bought a child bike. Arrived promptly by courier in good condition.
Great service
Great service.
Good price.
Did exactly what they said they’d do.
Well done and thanks. 👍👍
Quick reliable service and amazing…
Quick reliable service and amazing value for high quality products. We ordered a Forme Cubley bike for my 4 year old and it was such a good deal
Quick delivery and no issues
Quick delivery and no issues. Great price for the bike received.
Above and beyond!!
Parcel arrived on time,which was not unexpected, but with an email and a phone call offering advice on fitting. Outstanding customer service.
Excellent all round
Excellent product, price and delivery. And customer service and communication helpful and effective
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