Garden State Tile Reviews 775

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees

Company replied

Rated 4 out of 5 stars

GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or... See more

Company replied

Rated 3 out of 5 stars

Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.

Company replied

Company details

  1. Bathroom Remodeler
  2. Architect
  3. Construction Company
  4. Day Spa
  5. Furniture Store
  6. Interior Designer
  7. Kitchen Supply Store
  8. Living Room Furniture Store

Information provided by various external sources

Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

775 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A wonderful design resource

Garden State Tile offers an impressive selection of tile and price points.
Their sales associates are friendly, responsive and knowledgeable.

April 27, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and the very kind works! We are so glad to hear you enjoyed our service and selection.

Rated 5 out of 5 stars

Excellent showroom experience

Excellent showroom experience. Melissa was very friendly, knowledgeable and most importantly very helpful, she even provided us a list of contractors. Couldn’t ask for more.

April 27, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We're so happy to hear that you had such a wonderful experience with Garden State Tile!

Rated 5 out of 5 stars

A pleasure to work with Melissa

Great service and excellent ideas to help us achieve our decorating goals.

April 27, 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We pride ourselves on our knowledge, expertise, and service and are so happy to hear that you enjoyed it!

Rated 5 out of 5 stars

Helpful and Professional

My dealings with Garden State tile were more than satisfactory. They were knowledgeable and professional, and offered helpful advice in planning our shower installation.
I would recommend them without reservation.

April 20, 2020
Unprompted review
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Reply from Garden State Tile

Thank you so much for your review and recommendation! We're happy to hear you had such a great experience.

Rated 5 out of 5 stars

Wonderful Experience

We could not have asked for a better experience. From the minute we walked in the
Door, the sales staff were attentive and helpful. We were able to find what we needed, even some “odd” pieces. We were notified when
It shipped, when it arrived, and they gave us the option of having it drop shipped or picking it up. They helped us with all the other things we needed so that there were no delays in the project. Truly a wonderful experience and we will definitely go back when we do our next project!!!

The Huggins Family

April 20, 2020
Unprompted review
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Reply from Garden State Tile

Thank you so much for your review and incredibly kind words! We're so happy to hear you had such a wonderful experience from start to finish. We cannot wait to see you again soon!

Rated 5 out of 5 stars

I worked with Janet Carney

I worked with Janet Carney, and her colleague (Brigid?) and valued their incredible expertise and design advice. They were incredibly flexible, prompt and responsive and the back splash and feature wall in my kitchen is what makes it stand out. The cost was reasonable as well. I am going back to talk about countertops once Covid is over.

April 20, 2020
Unprompted review
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Reply from Garden State Tile

Thank you so much for your review! We're happy to hear you enjoyed our expertise, product selection, and concierge service. We can't wait to see you soon - stay safe!

Rated 4 out of 5 stars

Great service and support

Great service and support. My one comment is that the showroom needs to remove seasonal displays after the season is over.

April 20, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your review! We're happy to hear you enjoyed our concierge service, and appreciate your feedback regarding showroom decor.

Rated 5 out of 5 stars

Great Knowledge and Service

Their knowledge and level of service in Princeton, NJ was extremely helpful to me in selecting a custom color and tile size for my project. They really know their subject material. I highly recommend them.

Richard F.

April 14, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and recommendation, Richard! We're so glad we could help you with your custom projects, and are happy to hear you enjoyed our industry expertise.

Rated 5 out of 5 stars

Very helpful

Very helpful, prompt and easy to work with.

April 14, 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review!

Rated 5 out of 5 stars

True design professionals

Garden State Tile has been an absolute pleasure to work with. We had a design challenge of having to choose styles via FaceTime and emails. And our designers were up for the challenge. They were very responsive ( which is key!) and made beautiful selections for the entire house based upon our phone conversations and emails. Their selections perfectly suited our coastal style for this project. I’d recommend Garden State Tile to anyone looking to work with true creative designers.

April 14, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for this very kind review and recommendations! We're so glad we were able to make your design dreams come true, and accommodate your needs virtually. Enjoy your home!

Rated 5 out of 5 stars

Garden State Tile is great!!

Garden State Tile is great! I’m always nervous about picking out permanent things for my house. I worked with Glen and he made it very easy. I gave him an idea of what I liked and he just put it together for me. The tile was high quality and not crazy expensive. We ran short of tile midway through construction and they were able to get it to us quickly. My Master Bathroom looks beautiful! Thank you so much.

April 14, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review, Stacey! Enjoy your new master bathroom!

Rated 5 out of 5 stars

The available products and numerous…

The available products and numerous lines, along with excellent customer service is wonderful!

April 14, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your review! We're glad to hear you've enjoyed our vast product selection and renowned customer service.

Rated 5 out of 5 stars

Great resource

The selection here was incredible and my order arrived ahead of schedule. The staff was extremely helpful and professional, with great input into our project which we ultimately used.

April 8, 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're so glad that you found our design sales consultants so helpful, and that you were able to utilize collections from our vast product selection!

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