Garden State Tile Reviews 775

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees

Company replied

Rated 4 out of 5 stars

GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or... See more

Company replied

Rated 3 out of 5 stars

Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.

Company replied

Company details

  1. Bathroom Remodeler
  2. Architect
  3. Construction Company
  4. Day Spa
  5. Furniture Store
  6. Interior Designer
  7. Kitchen Supply Store
  8. Living Room Furniture Store

Information provided by various external sources

Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

775 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Experienced excellent service…

Experienced excellent service fromMichelle Mayer on the Savannah Georgia office. Very attentive to our requests. Took the time to listen and gave us samples that we could take home to see if the matched our project. She really went over and above.....

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We're so happy our team could go above and beyond to make sure your project was a success!

Rated 5 out of 5 stars

Professional from start to finish

Professional from start to finish. Dave was informed and had great insight. Garden State met deadlines and install went smoothly. I highly recommend using them for your job.

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We are so happy that our knowledgeable design consultants could help keep your project on track and running smoothly.

Rated 5 out of 5 stars

Sadly there are only 5 stars..

Sadly there are only 5 stars... 10 would be my choice! The GST team in Charleston is top notch, I could not be more delighted with the assistance received, with special thanks to Lindsay Paylor, she's terrific!

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 10-STAR review! We love working with Delicious Kitchens & Interiors, and are looking forward to creating many more amazing spaces with you.

Rated 5 out of 5 stars

My sales associate Andrea White was the…

My sales associate Andrea White was the best part of my purchase she was patient always had time for my calls and helped me make choices I love. I have a backsplash to choose and I won't go anywhere else.

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the lovely review and recommendation! We truly believe our people make all the difference, and are so glad we were able to help you find the perfect tile. We can't wait to see you again!

Rated 5 out of 5 stars

Excellent customer service/quick delivery

Excellent customer service and attention to detail. My specialty tile came in quickly and their communication on timing was appreciated. Highly recommend!

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and recommendation! We are so glad to hear you enjoyed your experience at Garden State Tile!

Rated 5 out of 5 stars

Emily has been super helpful and…

Emily has been super helpful and responsive even in our difficult and uncertain times. This is my first order with GST and I look forward to receiving the product.

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review, Bryan! We know selecting tile can be challenging, and we're so happy we could be there to help navigate you through it. We can't wait to see the finished product!

Rated 5 out of 5 stars

Garden State is my “go to” place

Garden State is my “go to” place for tile. We have done many different projects with Garden State on various properties. The showroom is incredible but is it the staff that is top rate; helpful, knowledgable and friendly.

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you, Lora! We are proud to be your "Go To" and are looking forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent

Excellent selection, knowledge and service.

Danielle is top knotch!

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We pride ourselves on a vast product selection, knowledgeable design staff, and concierge customer service. We're so happy to hear you enjoyed it!

Rated 5 out of 5 stars

Joss and Nicole at the Princeton Showroom

Joss and Nicole at the Princeton, NJ showroom are always so helpful, they pull the best selections and their service in the showroom and the warehouse is always great. Highly recommend for all of your tile needs.

March 24, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review and recommendation! We are so happy to hear that you enjoyed our service and selection. We hope to see you again soon!

Rated 5 out of 5 stars

Professional and helpful

Professional and helpful. Carol was the best. Went above and beyond to help me. I was indecisive and she relaxed me and helped me make the best choices. Would reccomend without hesitation.

March 19, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review and the very kind words! We're so glad we could be so helpful during your selection process, and can't wait to hear how your project goes!

Rated 5 out of 5 stars

Carolyn was great...she walked us…

Carolyn was great...she walked us through unchartered territory when we were redoing our bathroom.....she made the entire experience easy and always with a smile.....

March 17, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review! We're so happy that our team could make this experience so enjoyable for you.

Rated 5 out of 5 stars

Great customer service

Great customer service, great location. So much to choose from in the showroom. Jennifer, Jessica, and Amanda were super helpful and knowledgeable. Material arrived on time without any issues. Can’t say enough about GST!

March 17, 2020
Unprompted review
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Reply from Garden State Tile

Thank you so much for your 5-star review and the very kind words! We are so happy to hear that you had such a great experience at the showroom.

Rated 5 out of 5 stars

absolutely thrilled

We are absolutely thrilled with Garden State Tile and Amanda.
The selection process was easy. The ordering through delivery process was simple. We love the finished product. Thank you! will be back for the next one.

March 17, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and the very kind words! We're so glad you had such an excellent experience, and we cannot wait to see you again soon.

Rated 5 out of 5 stars

Great Service

Amanda Klein was incredibly helpful in finding floor tile options that would work with our wall. I can't thank her enough.

March 16, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We're so glad you had such a great experience and were able to find the perfect tile.

Rated 4 out of 5 stars

Our sales rep Glenn is awesome to deal…

Our sales rep Glenn is awesome to deal with. I am very comfortable sending clients to him. He knows his products and understands budgets

G. Martin Builders

March 11, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the review and recommendation! We're so glad you are enjoying your experience with Garden State Tile, and are looking forward to many more projects in the future.

Rated 5 out of 5 stars

Sales rep Hayley Packer was great

Sales rep Hayley Packer was great. From helping me pick tile, to ordering, and delivery. Everything was smooth and easy.

March 11, 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for the 5-star review! We're so happy you had such a wonderful experience.

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