GT Towing Ltd Reviews 

516
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Needed a towbar fitted in time for a holiday with our touring caravan. Easy to use booking process with excellent communication, ensuring everything was correct. Fitting was done whilst I waited in a... See more

Rated 5 out of 5 stars

Have used this company for many years (20 ish!) for tow bars, bike racks and luggage trailers etc. Really helpful staff who are knowledgable, offer great service and just generally nice to deal... See more

Rated 5 out of 5 stars

We have been using GT Towing for a number of years now, and have probably had approx 4 tow bars fitted over the years. We have also just bought our 3rd trailer from GT Towing. The overall expe... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service. I was stupid enough to only order one "number plate clip" and two are needed. James rang me up to query my order and delayed the packing and posting until I was able to ord... See more

Company details

  1. Trailer Dealer
  2. Horse Trailer Dealer
  3. RV Dealer
  4. RV Supply Store
  5. Trailer Rental Service
  6. Trailer Supply Store

Information provided by various external sources

Established in the mid 1960’s, GT Towing are now in to their third generation of the Thurgood family and we pride ourselves in aiming to offer exceptional service, by well-trained and experienced staff, whilst offering very good value for money both in-store and on-line. Initially established as a supplier of towbars and trailers, a natural progression into caravans was made in the mid 1980's with the acquisition of an established caravan centre. We are privileged to act as distributors for most of the leading brands within our industry and our NTTA approved workshops can offer a range of services from towbar installation to caravan insurance repairs – with a waiting room for those ‘while-you-wait’ jobs. We keep stocks of various domestic and commercial use trailers - a hire fleet too - and, since the closure of our Potters Bar shop, we have an extensive range of roof racks & roof boxes under one roof at our shop between Hatfield and the village of Welham Green.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

516 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(516)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and Reliable Service

GT Towing we’re helpful when ordering replacement parts for my Ifor Williams trailer. Although I paid extra for next day delivery, my order arrived a day late, though this was down to the courier company and not GT Towing. Their Customer Care Team were helpful and dealt with my queries efficiently.

September 8, 2022
Rated 1 out of 5 stars

Products good

Products good, but false advertising on next day delivery for uk mainland, doesn’t cover Scotland. And when you try to speak to them they are very rude.

September 5, 2022
GT Towing Ltd logo

Reply from GT Towing Ltd

Hello Mr Heyes. Firstly, thank you for your order and sorry that you have had delivery issues. Thank you for taking the time to write to us, we welcome all feedback. Sadly, delivery to most of Scotland does often take an extra day to arrive. This is considered quite normal across the entire courier network. This is out of our control and we do warn our customers of this within our delivery information page on our website. We apologise if a member of our team have come across rude. This is certainly not how we intend to come across, and we will review this within our team, so as to try and avoid any recurrence. We're glad to hear that the product was satisfactory. Thank you once again for your order. - GT Team.

Rated 5 out of 5 stars

Fantastic service and competitive…

Fantastic service and competitive prices. Was able to collect our new roofbox the next day after ordering. Paul helped fit it and show me the new features over our old roofbox. Would definitely recommend and will be using them myself again in the future

August 3, 2022
Rated 5 out of 5 stars

Had a tow bar fitted this morning

Had a tow bar fitted this morning. I do not normally write reviews but the quality of service at gt towing was simply outstanding. The gentleman who served me was so professional explained everything to me and the fitting was completed exactly when he said it would be completed. Complimentary coffee whilst i waited. I will be using gt towing again. Thankyou

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service from a Totally Professional Team…

I caused a lot of confusion by ordering the wrong tow bar for my van.

GT dealt with it in a totally professional manner and reordered and rebooked the fitting very quickly and at no extra charge.

Great team everything to do with my new tow bar and bike rack very carefully explained

July 14, 2022

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