Guitarbitz Guitar Shop Reviews 

1,704
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Purchased a guitar and case, really good price on the discontinued guitar, received a £20 discount on the case really pleased. The service and delivery were first class. Only one gripe ~ The advert... See more

Company replied

Rated 4 out of 5 stars

I feel confident in going to Guitar Bitz for my guitar needs, they not only keep a good selection but also have a good depth of knowledge of the products they sell. Best of all, they are Fender s... See more

Rated 5 out of 5 stars

After doing some research on local music stores, I made a five hour round trip to Guitarbitz Guitar Shop in Bath to collect my Takamine acoustic guitar. As expected Sam was very helpful and nothing... See more

Rated 5 out of 5 stars

I've been a customer for a few years and never had a problem. Great selection of products and delivery always comes next day if you order early enough. Highly recommended. Hoping to order some ho... See more

Company details

  1. Music Store

Information provided by various external sources

Guitarbitz Guitar Shop is based in Frome on the Somerset & Wiltshire border, UK (only a short drive from Bath, Bristol, Trowbridge, Wells, Warminster, Taunton, Bridgewater and Exeter). Selling a wide range of electric guitars, acoustic guitars and bass guitars from major brands such as Fender, Yamaha, PRS, ESP, Tanglewood, Martin and Squier to name just a few. As well as selling a huge array of accessories including Electric/ Acoustic/Bass/Classical guitar strings, soft cases, guitar straps, etc, they also sell a wide range of guitar spare parts including machine heads, saddles, top nuts, control knobs, guitar pots and lots more. Guitarbitz have a while you wait string change service, and will also perform repairs and guitar set-up at very reasonable prices. If you can’t make it to the shop, visit their website or give them a call. All orders have Free UK express delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,704)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

super site super delivery

A great webb site, I was able to find what I wanted straight away. I received my order the very next day-what more could you ask for!

June 7, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Goods arrived exactly on time - in perfect working order - would use again and recommend to anyone

June 3, 2014
Unprompted review
Rated 5 out of 5 stars

As always a friendly efficient service

My order was dealt with over the Bank Holiday on line and an answerphone message left not to post the order as I live only a mile away. I was then able to collect after the holiday. Excellent.

June 1, 2014
Unprompted review
Rated 5 out of 5 stars

Great service, great guitar

I wanted a new guitar for my 9 year old and rang guitarbitz for advice. They gave great advice and service.
The guitar looks fab and think my son will be really pleased with his birthday present.

May 29, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing service very impressed

After looking at the guitar online I emailed a question out of hours and want expecting a reply until the following day, but I had a response straight away. I ordered the item the next morning and it arrived as promised the next day, I was kept well informed about exactly when it would be delivered. Overall excellent service I would highly recommend this company .

May 29, 2014
Unprompted review
Rated 5 out of 5 stars

Couldn't have asked for better service.

I was looking for a guitar that I was finding hard to track down... Not only did these guys have one, but I received it the next day and at the time stated / estimated; so I didn't find myself sitting around waiting all day, which for me is all I could ask for.

Totally 100% recommend. Great, fast and genuine, service.

May 28, 2014
Unprompted review
Rated 5 out of 5 stars

superb service from start to finish

Never used Guitarbitz before, but was looking for a particular guitar which they had. Called them, spoke to a real person, took my order, guitar was delivered within 3 days, safe and sound....plays beautifully! Will use them again for sure.

May 26, 2014
Unprompted review
Rated 5 out of 5 stars

Very good service

The guitar bridge saddle is exactly as stated on the web site. It arrived promptly after ordering so I'm very impressed with this outfit.

May 26, 2014
Unprompted review
Rated 5 out of 5 stars

Fast, cheap, efficient!

Found what I needed fast, it was in stock and dispatched post haste.
When I received it (the next day) it was as described and did the job perfectly.

May 24, 2014
Unprompted review
Rated 5 out of 5 stars

quality item quick delivery.....

Purchased a ltd m 10 guitar from guitarbitz which I absolutely love, its amazing suits my music style, grt price too, the gig bag was a bonus but that is pretty cool as well, thanks guys for your brilliant service & delivery system well happy will definitely use your shop again thanx........

May 24, 2014
Unprompted review
Rated 5 out of 5 stars

It was every thing it said it was!

I ordered the Fender Starcaster Strat & Amp Pack for my daughters Birthday, she absolutely loves it! the Guitarbitz staff I spoke with on the phone were great, it arrived exactly when they said it would, no hassle, free delivery, couldn't ask for a better service.

May 23, 2014
Unprompted review
Rated 5 out of 5 stars

Got exactly what I wanted, and straight away.

Got a new bridge saddle for a Martin. A morning carefully calculating and measuring the exact height I wanted, and work with a sandpaper block and a vice out in the garden in the lovely weather last week, and it's spot on! So I still have the original saddle unadulterated, but have a really playable Martin. Can't put it down!

May 23, 2014
Unprompted review
Rated 5 out of 5 stars

Spectacular Service

Bought a Mahalo Banjo on a whim... Ordered on the Thursday afternoon and delivered by Sat Morning.
Great Price, Product and Service. Very much recommended.

May 23, 2014
Unprompted review

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