Guitarbitz Guitar Shop Reviews 

1,704
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Purchased a guitar and case, really good price on the discontinued guitar, received a £20 discount on the case really pleased. The service and delivery were first class. Only one gripe ~ The advert... See more

Company replied

Rated 4 out of 5 stars

I feel confident in going to Guitar Bitz for my guitar needs, they not only keep a good selection but also have a good depth of knowledge of the products they sell. Best of all, they are Fender s... See more

Rated 5 out of 5 stars

After doing some research on local music stores, I made a five hour round trip to Guitarbitz Guitar Shop in Bath to collect my Takamine acoustic guitar. As expected Sam was very helpful and nothing... See more

Rated 5 out of 5 stars

I've been a customer for a few years and never had a problem. Great selection of products and delivery always comes next day if you order early enough. Highly recommended. Hoping to order some ho... See more

Company details

  1. Music Store

Information provided by various external sources

Guitarbitz Guitar Shop is based in Frome on the Somerset & Wiltshire border, UK (only a short drive from Bath, Bristol, Trowbridge, Wells, Warminster, Taunton, Bridgewater and Exeter). Selling a wide range of electric guitars, acoustic guitars and bass guitars from major brands such as Fender, Yamaha, PRS, ESP, Tanglewood, Martin and Squier to name just a few. As well as selling a huge array of accessories including Electric/ Acoustic/Bass/Classical guitar strings, soft cases, guitar straps, etc, they also sell a wide range of guitar spare parts including machine heads, saddles, top nuts, control knobs, guitar pots and lots more. Guitarbitz have a while you wait string change service, and will also perform repairs and guitar set-up at very reasonable prices. If you can’t make it to the shop, visit their website or give them a call. All orders have Free UK express delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,704)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Good service arrived on time would recommend to anyone. We would certainly use again.

February 10, 2015
Unprompted review
Rated 5 out of 5 stars

SIMPLY GREAT

Price was good, dispatch was within 24 hrs very well wrapped and arrived in pristine condition at the time advised by the courrier - could not expect better service.

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Unbelievably great service from an unbelievably great guitar shop!!!

Ordered a guitar from Guitarbitz in the week between Christmas and new year....and it was delivered just a couple of days into the new year! Cheapest price I've seen that particular guitar sold for, too, which was a bonus! They apply their 12 point check to all guitars before they ship them out and, consequently, the guitar turned up perfectly set up and ready to play. I have two guitars set up by Guitarbitz and they play as well as any guitar I've owned....and that's a LOT, over the last 40 years of playing guitar! I wouldn't buy a guitar from anywhere else!!!

January 26, 2015
Unprompted review
Rated 3 out of 5 stars

GREAT INSTRUMENT, GREAT SERVICE, GREAT PRICE ~~~~~ BUT!

Purchased a guitar and case, really good price on the discontinued guitar,
received a £20 discount on the case really pleased. The service and delivery were first class. Only one gripe ~ The advert on the web page states : 0% FINANCE ON ALL PURCHASES OVER £279 ~ I SPENT £664
~ "No can do finance as the guitar is discounted". Slightly misleading, and disappointing!!

January 24, 2015
Unprompted review
Guitarbitz Guitar Shop logo

Reply from Guitarbitz Guitar Shop

Hi Rob. Thank you for your review.

We are sorry, but we can not offer finance on items that are discounted or in a sale.

You've got a great guitar at a fantastic price with a superb case which we also gave you a discount on.

Kind Regards
Guitarbitz

Rated 5 out of 5 stars

excellent

Perfect costumer service! Excellent, helpful team. Also the product quality is perfect. I can just reccomnended them.

January 23, 2015
Unprompted review
Rated 5 out of 5 stars

Great service, great guitar

I phoned to talk about the guitar before ordering and got very well explained very knowledgable help. When ordered, delivery was fast and item was well packaged. Great guitar too!

January 17, 2015
Unprompted review
Rated 5 out of 5 stars

Stentor Jack Socket - Stereo, barrel type

Bought this to replace a worn jack socket on my Yamaha TRB5II bass guitar. Perfect replacement and easy to install. Works brilliantly, excellent value for money and free , very fast, shipping too (with the extra purchase of a Jim Dunlop string winder). Will definitely use again.

January 13, 2015
Unprompted review
Rated 5 out of 5 stars

Easy to use site, delivery amazing.

I am local to Guitarbitz, Frome, but I weren't expecting, when I ordered a handful of bits, some strings and a guitar stand, mid-morning, to have a smiley, cheerful bloke turn up at my doorstep with a Guitarbitz bag in hand early in the evening of the same day.

That be customer service.

January 13, 2015
Unprompted review

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