The 3mm power slipper has a cushioned insole that protects your foot from uncomfortable terrain, the reinforced toe and heel areas protect your feet from sharp rocks. Really comfortable, I wear them a... See more
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Great Retailer - superb service and supply teams. Have made a number of purchases and all I can say is well done to the Gul Team - website is good, product information helpful, the service team are a... See more
Poor sadly they don’t answer the phone, the chat bot doesn’t work you fill out your text then it won’t send and the email system is broken as you can’t fill out subject (title) and as this is a requir... See more
I placed an order for kneepads which was accepted, and then not, due to stock being moved around. However, the matter was quickly resolved and I got what I wanted thanks to the helpful GUL staff. I... See more
Company details
Written by the company
Born from the ever‑changing Cornish coastline and the rolling energy of the sea, Gul has been committed to watersports since 1967. Our passion has always been simple: to help everyone get into the water, no matter the conditions. For over five decades, we’ve designed and developed high‑performance wetsuits, technical apparel, and equipment trusted by surfers, sailors, paddlers, swimmers, and adventurers around the world. Every product is crafted with innovation, durability, and real-world testing at its core—shaped by the same coastal environment that inspired our beginning. From weekend explorers to elite athletes, we’re here to support every moment spent on, in, or near the water. Gul – #INTOTHEWATER
Contact info
UNIT 1A WILKS AVE, QUESTOR, , DA1 1JS, DARTFORD, United Kingdom
- Support@gul.com
- www.gul.com
Hasn’t replied to negative reviews
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Excellent all round A+ Experience.
Recently purchased a waterproof cag from Gul, when I got the sizing wrong and I returned it there was a quick turn around and delivery of another cag.
The communication with Mike in the office was easy & professional.
Thanks Gul for quality item and great service.
Does not keep website and stock up to…
Does not keep website and stock up to date or funny how it was the item with big discount that didnt exist..
Doesn't contact customer to give them option of cancelling rest of order.
Avoid.
Good Quality and price. Really good fit very pleased with wetsuit..thanks
Good Quality and price
Excellent Service Fast delivery
Great 5mm neoprene socks
Great 5mm neoprene socks, keep my feet warm while open water swimming. I had some 3mm but they were letting the cold in! Easy to get off/on. Would recommend
Easy return and exchange of item
Easy return and exchange of item. Fast delivery. Very happy.
Shoes too small
Bought 3 items. Robes were great. Neoprene gloves were fine. Shoes were way too small, I'm 9 1/2 to 10 so size 10 should not be an issue. Not happy to pay a return fee for this as they should have fitted. Other than that it was a good experience
Unfulfilled order
Ordered from website for a sale item only to find out they could not fulfil my order which was very disappointing
Did not have the item item I wanted in…
Did not have the main item I purchased and paid for in stock.
They then sent the impulse £9 item I added into the order but would not have bought for the £6 postage.
I feel a dialogue pre-postage regarding my order when the largest item was unavailable would have been beneficial.
2 star rather than 1 because unavailable item was refunded AND delivered item could have been returned for a refund.
Unfortunately despite checking…
Unfortunately despite checking measurements against their size chart, the wetsuit was too small when it arrived. Looked good quality but it had to be returned
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