Gulvlageret.dk Reviews 

11,203
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Best showroom, open until late in the evening, which is very convenient. They also had the best price for the same product—we checked several other places. We called them for clarification before ma... See more

Company replied

Rated 1 out of 5 stars

Through a mix up, I received the a color flooring I didn’t want. I called to ask if I could return it and they said yes, but I would have to find a shipping company and pay for the return. Sounds reas... See more

Company replied

Rated 5 out of 5 stars

I ordered a rug with car lanes for my nephew's fourth birthday, and he loved it. Very colorful and perfect for his new room. The delivery was swift, the prices were more than fair, and I would absol... See more

Company replied

Company details

  1. Flooring Store

Written by the company

Gulvlageret.dk vi leverer alle former for gulvbelægning, hvor der ikke er gået på kompromis med kvalitet. Trægulve, laminat, linoleum, akustikgulve, tæpper og boligvinyl af den bedste kvalitet til markedets skarpeste priser. Du kan altid besøge vores showrooms i København, Odense, Århus, Aalborg, Esbjerg og Næstved. Vi holder åbent alle ugens dage. Udover gulve har vi også et stort udvalg af møbler og køkkener.


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4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 84% of negative reviews

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4.3

All reviews

(11,203)

352 reviews in the last 12 months

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Rated 1 out of 5 stars

Misleading samples in the showroom

Do not rely on the products displayed in their showroom! We needed to change the floors only in the living room so the colour match was pretty important. We visited the showroom to find the closest match possible and found a product that matched almost perfectly. The delivered product had a different colour and finish than what they display in the showroom. When we complain all they could come up with was that it is normal to have colour difference in natural products. They could have displayed the product they actually deliver though. Long story short, the products in the showroom were misleading.

Answer to Gulvlageret’s response: You acknowledged that your sample in the showroom in Skovlunde looks different compared to what you have shipped in the e-mail thread. Guidance on returning or free shipment offer does not change the fact that your samples in the Skovlubde showroom are misleading. Returning or changing at that point was not solving my issue since we had to lay those floors soon after the delivery. If you were to be accurate with your samples in the showroom then I could choose to buy from somewhere else rather than Gulvlageret.

June 5, 2022
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hi

The floor you have ordered is a wooden floor of a "Rustical" sorting.

It is never possible to show a natural product with 100 % accuracy. Wood will always have a variation to color and the overall look of the floor especially in the rustic sortings.

You where then guided as how to return the floor and we did also offer to pay the freight on a new shipment or different floor. This offer was not something you wished.

Yours sincerely

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Zohreh

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

Ok god service

May 6, 2022
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Sonja

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Christian

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

God service og ingen problemer med at…

God service og ingen problemer med at lave en tillægsordre. Tak for det!

April 20, 2022
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Lisbeth

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 2 out of 5 stars

Good sortiment for the cheapest prices

Good sortiment for the cheapest prices! But some of the products might not be in stock despite the website showing the opposite.
I was also disappointed when the parket I ordered was of a different colour then on the picture.

April 20, 2022
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hi

Im sorry that you are not completely satisfied with your product.

It is correct that we do have products with longer delivery time due til the situation on the world markets. But we do forward all information on the expected deliverytime to the costumer so that you can plan ypur project.

We offer samples and have showrooms så that ypu may see the colours, but it can be dificult to make photos that are 100 % similar to the actual colour.

Gulvlageret.dk
Kasper

Rated 5 out of 5 stars

Hurtig levering

Hurtig levering , god pris og pænt materiale

April 19, 2022
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Reply from Gulvlageret.dk

Hej

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

Genial service

April 15, 2022
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Reply from Gulvlageret.dk

Hej Rikke

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

Bare i top :-)

April 15, 2022
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Tobias

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

Super god service

Super god service , hurtig levering , billig og super god og flot kvalitet

March 30, 2022
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Kai

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

I am 100 % satisfied

I am 100 % satisfied. Quick delivery, very good price and good order management. its not my first shopping here and not the last.

March 28, 2022
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 2 out of 5 stars

We bought a Stoleunderlag for 689 DKK…

We bought a Stoleunderlag for 689 DKK and wanted to order a second one. In two days the price went up to 899 DKK. I asked to shop about getting the same price as I bought the first one but they did not want to help. I think this is bad business practice to raise the prices like this and it is unreasonable to ask that much for the product.

February 18, 2022
Unprompted review
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hello

In general we see a lot of pricechanges. We try to keep the prices low for as long as possible, but at some point we do need to change it to compensate for increased costs.

This will always affect some costumers even those who have bought the same product a few days before.

On behalf of Gulvlageret

Kasper

Rated 1 out of 5 stars

Absolutely awful experience!!!

Absolutely awful experience!!!! They claim to have a 3-5 day delivery time. By the time my carpet arrives i've waited 2 weeks for it. This delay has prevented me from moving into my appartment since the carpet needs to be done before i can get my stuff in there.

Been such a pain, never doing this again.

January 21, 2022
Unprompted review
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hi

Im sorry that you have experienced at longer deliverytime than usual. Unfortunatly we do sometimes see a longer deliverytime on some products to to lack of raw materials. We do send you an email informing of the prolonged delivery.

I hope the product lives up to your expectations.

Gulvlageret.dk

Kasper

Rated 5 out of 5 stars

Worth the price

I just got a nice round carpet in ‘jute’. It came on time so it was ready when we set up our Christmas tree. Nice good quality too for a cheap price.

December 16, 2021
Rated 5 out of 5 stars

alt OK

alt OK.......

November 16, 2021
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Jytte

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

God sevice

God sevice, hurtig levering ingen problemer

October 20, 2021
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Jens

Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.

Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.

Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

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