Gunsmith Fitness Reviews 

126
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I still have not received the weighlifting belt for my daughter that was purchased two weeks ago now. It appears order was left with a random neighbour without instruction or a card to advise this w... See more

Company replied

Rated 2 out of 5 stars

Still awaiting custom made belt that was ordered 14th October. No email updates unless chased. Told 3 weeks ago it would be 2 weeks due to embroidery issue. Then told it will be dispatched at the wee... See more

Rated 5 out of 5 stars

I purchased some occlusion bands and my 2nd session the spring came loose and wouldn't fasten tight. It's just one of those things that happens. So I contacted them through Instagram and had a respons... See more

Rated 5 out of 5 stars

I've been a weightlifter for over 20 years and have bought and tried many belts over those years. The quality and craftsmanship of The APEX belt I bought is bar none. Even with the exchange rate for C... See more

Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler

Information provided by various external sources

Shop for premium strength training equipment and fitness gear. We provide thick bar grips, squat pads, bench press resistance bands and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(126)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love when companies give you the…

I love when companies give you the opportunity to provide feedback. Both good and bad. Certainly when they are not sure which way you’re going to go. That’s a brand that’s confident or certainly one that wants feedback. I am pleased to say that the feedback in this is nothing but positive. Arrived when said it would. With good comms on the delivery and a gentle nudge to leave feedback. Fantastic service and great value product

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. The communication between me and the company was fast and efficient. They were able to give me exactly what I wanted and more. I’ll definitely be coming back

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Caution!! Quality Customer Service

I've purchased a couple of items from Gunsmith fitness in recent months. First item was a weight lifting belt and the second was a pair of Apex Wrist wraps. The belt is amazing quality and I know it will last me good few years. I had an issue with the wrist wraps however, after a couple of uses one of them developed an issue where the stitching which binds the velcro to the wrap began to come away.
I contacted Gunsmith Fitness directly via email with a few pictures showing the problem and I was surprised to have been contacted straight back within the hour. Their email included an apology, and a swift promise to replace the item without question and without having to return the faulty goods.
Replacement arrived within 3 working days.
As a customer this experience has bolstered my confidence in the business and, without hesitation will be looking to them again when I need more kit.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous quality supportive belt, I love it ty!

Received my Olympic belt really quickly and it’s a perfect fit, so I’d advocate using the size guide as I did. The leather quality is fabulous, the belt is really so comfy to wear and has really good support for me and my lower back issues. Heavier weights here I come, thanks to this belt for giving me the confidence to do so!

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star

Got 2 Oversized Ts and Joggers... Price was good and the clothes are excellent, excellent fitting. Super quick delivery. Highly recomend.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Have not yet received item but the…

Have not yet received item but the whole process was so smooth! It took about like 4 or 5 times with my indecisive self to finally settle on the perfect mock up and the team was so patient, thank you! The mock up looked great and so ready to proceed. Can’t wait to to actually get the product in!

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

New training belt

Am 72 years old been training for the last 30 years.so I thought I'd treat myself to a new custom belt.i have found your service first rate.you keep me informed al the way though.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Quality Gear

I always use Gunsmith for my gym gear. Straps, wraps, knee sleeve etc. All good quality gear to use. Also get my oversized tees and hoodies excellent quality and unreal service!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer support & quality gear

I ordered knee and elbow sleeves, unfortunately there was an issue with the items delivered. I used the chat bubble on the website, and the issue was resolved with the correct items sent next-day delivery.

I have used both sets of sleeves now and really impressed with the quality. Definitely recommend them, and I look forward to ordering a new belt from them shortly.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and…

Fantastic customer service and excellent quality products. Wrong item was accidentally sent, I emailed them the issue and the communication was fantastic and quick and the issue was resolved very fast. Very happy . Highly recommended company

March 14, 2023
Unprompted review

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