Gyldendal+, Gyldendals Bogklub Reviews 5,410

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

❤️📚📚📚📚📚📚😍📚📚📚📚❤️ Nothing less than brilliant xxxxx

Company replied

Rated 5 out of 5 stars

Super god pris for alle 7 Harry potter bøger. Endda i hardcover :) hurtig levering.

Company replied

Rated 1 out of 5 stars

Never signed up for this service or heard about it, and yet one morning found a package at the door. The package (addressed to my 3-month old child - really?) contained two books, and an invoice t... See more

Company replied

Company details

  1. Book Store
  2. Book Publisher
  3. Gift Shop
  4. Recreation Center

Written by the company

Gyldendals Bogklub er for dig, som holder af bøger. Duften af bøger, vægten af bøger, samlingen på hylden, samtalen om det, du læser, og fornøjelsen ved at fordybe sig. Gør tidens bedste bøger til en del af dit liv, tilpasset dine vaner, med et medlemskab uden binding til 0 kr.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Optimalt forløb

August 23, 2022
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Flemming
Tak for den fine anmeldelse og alle de flotte stjerner.
Også en stor tak fordi du har givet dig tid til at give din feedback.
Jeg ønsker dig en god dag og en rigtig god læselyst.
Med venlig hilsen
Katja
Gyldendals Kundeservice

Rated 1 out of 5 stars

Horrible membership explaination (exploitative)

their membership does not state clealy enough that they will automatically charge you money, or how much they will charge.

They use their one time cheap book sign up to get people in and then hope they forget to cancel so they can automatically charge them, without them being warned next month and so on, so common but didnt expect it from them.

They know this is happening to people but did nothing to improve it from continuing, no warning, just a small sentence on sign up that they'll charge you some unknown amount every month. I dislike these types of companies and i recommend you to be careful and expect unethical small text

August 25, 2021
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Hi Camilla.

The cheap book is a welcome book. As in welcome to the club. When we send the first book, we also send an e-mail telling how the membership works. As a member you don't have to buy any book, you just have to cancel it. If you forget to cancel, you are always welcome to send it back within to weeks.

I'm sorry to here, that it wasn't a good experience being a member here.

Kind regards,
Rose
Gyldendals Bogklub

Rated 5 out of 5 stars

👍🏼Bare OK 🐞

👍🏼Bare OK 🐞 ( 504067075 )☀️😉

July 24, 2021
Unprompted review
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Reply from Gyldendal+, Gyldendals Bogklub

Kære Ellen,

Tak for de mange fine stjerner. Det lyder godt at det hele var bare OK!

Jeg ønsker dig en rigtig god dag og endnu bedre læselyst.

Bedste hilsner,
Zainab
Gyldendals Bogklubber

Rated 4 out of 5 stars

Super levering.

May 23, 2021
Unprompted review
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Reply from Gyldendal+, Gyldendals Bogklub

Kære Pernille,

Tak for din anmeldelse og det fine stjerner. Jeg er glad for at høre det har været en super levering.

Jeg ønsker dig en rigtig god dag og endnu bedre læselyst.

Med venlig hilsen,
Zainab
Gyldendals Bogklubber

Rated 5 out of 5 stars

super fast delivery and great quality…

super fast delivery and great quality books. Very happy :)

April 11, 2021
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Hello Emanuel,

Thank you for the feedback!
So nice to hear that you like our books and that the delivery went fast!
We definetly look forward to hear from you again.

Have a nice day and enjoy your reading.

Best regards
Peter
Gyldendals Bogklubber

Rated 4 out of 5 stars

Hurtig ekspedition

Hurtig ekspedition og god service

March 23, 2021
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Karen,

Tusind tak for din fine anmeldelse og mange stjerner.
Det glæder os meget at høre, du oplevede hurtig ekspedition og god service.

Vi ønsker dig en dejlig dag og god læselyst.


Med venlig hilsen,
Clara
Gyldendals Boglubber

Rated 5 out of 5 stars

Hurtig levering 👍

Intet at klage over.

February 3, 2021
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Hej Dorte,
Skønt at høre, at alt har forløbet sig gnidningsfrit. Tak for den fine anmeldelse!

Venlig hilsen
Peter
Gyldendals Bogklub

Rated 1 out of 5 stars

SNEAKY MARKETING - NO

Nice - got a book cheap for what - sneaky way to get not only ONE package, but a second package delivered to the door charging you 500DKK? Ridiculous - Nothing you can do unless you return it and pay 49,- for each package. MARKETING TACTICS AT ITS BEST.

December 22, 2020
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Dear Marianna

Thank you for your review.
I am are sorry to hear, that you feel that we are using sneaky marketing. That is not our intention at all.

When you ordered the first book for 49,00 kr. , you also signed up for a membership at Gyldendals Bogklub.
The conditions for the membership was stated clearly in the 'medlemsaftale' and in the e-mails that were sent to you right after you had ordered the first book.
In the same e-mails and on the webpage, we inform you that if the monthly book isn't cancelled in time, then we will send the book to you. If you wish to return the book, it will cost you 49,00 kr. That is also written clearly on the webpage and in the 'medlemsaftale'.

I wish you a good evening and a merry christmas.

Sincerely

Henriette
Gyldendals Bogklub

Rated 5 out of 5 stars

Super god pris for alle 7 Harry potter…

Super god pris for alle 7 Harry potter bøger. Endda i hardcover :) hurtig levering.

November 17, 2020
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Naana,

Tusind tak for din fine anmeldelse.

Skønt at høre, at dine bøger er kommet hurtigt frem til dig. Vi håber, du bliver rigtig glad for dit køb.

Hav en dejlig dag.

Med venlig hilsen,
Charlotte
Gyldendals Bogklub

Rated 5 out of 5 stars

❤️📚📚📚📚📚📚😍📚📚📚📚❤️

❤️📚📚📚📚📚📚😍📚📚📚📚❤️

Nothing less than brilliant xxxxx

October 31, 2019
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Marita,

Du kan tro, vi sætter pris på den fine anmeldelse med masser af stjerner og hjerter. Hvor er det sødt af dig at tage dig tid til at lave sådan en fin anmeldelse.

Vi vil altid bestræbe os på at leve op til så stor ros og vi takker for dine mange år som medlem.

Hav en fantastisk dag.

Med venlig hilsen,
Charlotte
Gyldendal

Rated 5 out of 5 stars

Super hurtig levering

Super hurtig levering - tak for det 😀

October 29, 2019
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Birgit,

Mange tak for alle stjernerne og fordi du tager dig tid til at skrive en anmeldelse til os. Det sætter vi virkelig stor pris på.
Dejligt at høre, at din bestilling er nået hurtigt frem.

Hav en dejlig dag.

Med venlig hilsen
Anette
Gyldendal+

Rated 5 out of 5 stars

Hurtig ekspedition

Hurtig ekspedition. De er til at stole på.

October 10, 2019
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Annie

Du skal have så mange tak for din 5-stjernet anmeldelse, og din tillid til os.

Det sætter vi stor pris på!

Du må have en rigtig dejlig dag.

Med venlig hilsen
Henriette
Gyldendal+

Rated 5 out of 5 stars

God levering.

May 22, 2018
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Annette.

1000 tak for din anmeldelse - vi er så super glade for, at du har givet os 5 stjerner!
Så bliver det ikke bedre.

Vi ønsker dig en dejlig eftermiddag.

Mange hilsner,

Gyldendals Bogklub

Rated 1 out of 5 stars

We didnt signed up and Every WeeK …

We didnt signed up and Every WeeK recive new post form Them
I don't have kids til now I will have one baby after 3 months
We didn't order anything and we should pay about 209 for the first one and 229 for the second
W t f should we pay for somthing we dont order
When we called customer service
They told us that there's someone has book something from the club in behalf of your account
When We ask her for the number of the person who call from . She refused it
And if we need to get out from this club that we will not sign up we should to pay about 400kr for something we didn't ask for it
The only thing that you will do it for my if you are honest that give me the number of person who has ask for this post
Or if you not give me the number I will describe your club like (((((Scam and fraud club)))))
Medlemsnummer : 511887531
This membership for my wife Alaa

August 25, 2017
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Dear Mohanad

Our phone seller spoke to Alaa and offered her a membership in the book club as well as a welcome package.
She has at all times been able refuse if she did not want it. But she accepted the terms and became a member.

After the conversation, the seller sends a confirmation-email with all the conditions and terms for the membership. She has three days to reply to the email and cancel the membership, in case she regrets.

Once the three days have elapsed, she will be created as a member. Here we've send a "welcome letter", where the conditions and terms also appear. It is further written that you have 14 days to regret.

We therefore consider that we have provided sufficient information about the membership conditions.

We are sorry, of course, if Alaa has not understood the membership agreement. But we don't hear from you untill 2 months after your enrollment in the book club.
In the meanwhile we have sent both welcome letter, emails and member magazines - so we don't understand why we hear from you this late!?

In all circumstances, we wish you a nice day.

Sincerely,

Christina,
Gyldendals Børnebogklub

Rated 1 out of 5 stars

Never signed up and will report to the police

Never signed up for this service or heard about it, and yet one morning found a package at the door. The package (addressed to my 3-month old child - really?) contained two books, and an invoice to pay 229,90 kr.

What is this? Predatory marketing techniques?

Stop this right now and forget my address -- or I report you to the police!

July 29, 2017
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Hi SG

We can't sign up anyone without their permission.
If the package is adressed to your child, I imagine you've signed up on the website - here you've probably indicated the name.

would suggest you to contact customer service.
They can inform you about how you are enrolled in the book club and what you can do to cancel it.

Sincerely

Gyldendals Børnebogklub

Rated 5 out of 5 stars

Kun roser .....

Absolut intet at udsætte. Leveringen er helt i top.

May 31, 2017
Unprompted review
Gyldendal+, Gyldendals Bogklub logo

Reply from Gyldendal+, Gyldendals Bogklub

Kære Mette

Ah'men altså, sikke en dejlig anmeldelse - 1000 tak for de positive og rosende ord.
Vores mål og mission er jo netop, at have glade "læselystige" medlemmer, så det varmer mit hjerte, at du har givet os 5 stjerner.

Hav en rigtig dejlig weekend.

De bedste hilsner,

Christina,
Gyldendals Bogklub

Rated 1 out of 5 stars

Impossiblee to get out

I found it nearly impossible to get out of my membership. I ordered a product that apparently wasn't available, but they didn't tell me, so I had to call them and ask where it was. They answer e-mails after 3-4 weeks.

September 13, 2016
Unprompted review

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