Gypsabella Official Reviews 449

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing quality, often describing them as stunning, unique, and well-made with attention to detail. Many consumers are delighted with the fit and feel of the clothing, finding them comfortable and true to size. The delivery service is frequently highlighted as reliable and fast, with many orders arriving on time or even earlier than expected. However, some customers also noted issues with order fulfillment and customer service. A few people experienced delays with pre-orders and received conflicting information regarding shipping dates. Some reviewers were not happy with the responsiveness of customer service when issues arose, particularly concerning exchanges, refunds, or delayed deliveries, with some feeling their concerns were not adequately addressed.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and style. Customers frequently praise the stunning,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the amazing and high-quality... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the quick delivery of... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast delivery, often receiving items... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the amazing,... See more

Based on these reviews

Rated 4 out of 5 stars

I had a pre order, it came exactly when it was estimated. Reliable shipping and emails to update you. Only downfall, I payed quite a lot and the quality of the items doesn’t match the price. Beautiful... See more

Rated 5 out of 5 stars

I’ve bought a couple bits recently and what fantastic stuff I’ve got: beautiful Star Gazer tank top and the Aurelia brown short dress oh and not forgetting a pink sample play suit. All look and feel a... See more

Rated 5 out of 5 stars

I ordered for pre order, items arrived on time and was dispatched exactly when stated. I was so happy with the items I recieved the quality was amazing and nice and thick the lace from the dress was t... See more

Rated 5 out of 5 stars

i have ordered from gypsabella plenty of times and quality is amazing each time ! she even sourced a coat for me when it was almost out of stock and shipped it to ireland 🇮🇪 🙏🏻 customer service is... See more


Company details

  1. Clothing Store
  2. Fashion Designer

Written by the company

Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

449 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Was sent wrong size

Top was beautiful but ordered size 14/16 as it was lace was sent a size 10 my daughter could just fit in it .Was very disappointed.yes I could if returned it but I had to pay tracking package so would of lost more money.But it was delivered on time .Received order 10 th April.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I have been a customer of Gypsabella…

I have been a customer of Gypsabella for around three years now, always end up buying from their drops for my special occasions, birthdays, NYE etc! Purchased the most gorg set for the races & got so many compliments from everybody there. I met Abby once at the shop she had in aintree and she couldn’t have done enough for me, helping me style the dress etc. Such good value for money too!!!😍

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing designs and the best…

Absolutely amazing designs and the best customer service. I placed a pre order for the races and was worried if it would come in time so I emailed gypsabella and they emailed back almost instantly with all the information on who will be delivering and when it will arrive. Lo and behold it came exactly when they said and was in time for the races the team were so lovely and kept everyone updated on there instagram with any delays. Will 100% be ordering again the dress was stunning fit perfectly and I can’t wait to wear it at the races. Don’t believe all the negative reviews you see! X

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service

I received a lovely yellow dress exactly like the picture lovely material .
The only problem been was to big so wanted to see if I could exchange it for a smaller size .
It as been a nightmare getting in touch with the company I have e mailed last Friday I have also DM on insta no reply’s not even to say it’s out of stock.
I wanted it for ladies day on Friday .so-not happy with the customer service.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect - would order again x

Item came as described and in the time mentioned. 3rd outfit I have ordered from the brand and love them every time! Material and execution are gorgeous and true to size. Can’t wait to wear her out!!

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service, dont respond to emails. No phone number to contact them, they dont answer insta messages, I bought a outfit that was pre order, a week later than when it was guaranteed to be with me, It still didn't arrive. I had to buy something else from somewhere else for a wedding. Will never order from these again

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a dress for ladies day and I…

I ordered a dress for ladies day and I had some doubts about delivery arrival time, I decided to email gypsabella and they got back to me very quickly reassuring me the dress would be with me in plenty of time (it was). I massively appreciate their customer service it creates peace of mind as a customer and I will definitely be shopping with them again.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Review

Easy to use website, accurate sizing, absolutely stunning and affordable outfits and the best, clear and realistic customer service. Love love love.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Such beautiful and unique clothes

Such beautiful and unique clothes! And just to top it off all the girlies and customer service are so lovely! Been shopping with you for so many years and will always continue too!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, I needed to make a slight change to my order and Christina was so helpful in assisting me. Some of my items where on pre order and were sent out within the timeframe literally delivered to me the day after they came back in to stock!

Everything received was perfect 💜

Can’t recommend Gypsabella enough, thank you again for all your help team x

February 18, 2026
Unprompted review

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