Habitual Home Reviews 

70
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Wow, what an amazing company! They have gone above and beyond. My tree and basket is actually like the photo online the website, it was totally worth the wait. I highly recommend this company. By fa... See more

Rated 1 out of 5 stars

I ordered my mother a st evals Moss candle for a present on the 7th of November, it said 2-3 days delivery which I was happy about, now it’s the 3rd of December and I still haven’t had the candle. I h... See more

Rated 5 out of 5 stars

I ordered a planter after seeing their brand on Insta, I'm always weary, but thought I'd have a look anyway. Easy ordering, lovely product, bigger than I was expecting, given the Internet pictures... See more

Rated 1 out of 5 stars

Lovely products but descriptions are very misleading. I purchased a ‘faux succulent in pot’, the photograph of the product being a faux succulent in a lovely pot. Turns out, the ‘pot’ is the cheap pla... See more

Company details

  1. Home Goods Store

Written by the company

Elevated faux greenery for styled homes - UK based


Contact info

3.3

Average

TrustScore 3.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(70)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very misleading.

Lovely products but descriptions are very misleading. I purchased a ‘faux succulent in pot’, the photograph of the product being a faux succulent in a lovely pot. Turns out, the ‘pot’ is the cheap plastic case that the succulent is glued into. The ‘pot’ in the photograph is merely a recommended product. Very misleading. My order is also arriving in separate shipments, despite my dispatch email suggesting it would all arrive together. Very disappointing.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Good communication, stock and delivery. Who could want anything more. Look forward to doing business with you again soon

July 29, 2022
Rated 5 out of 5 stars

My New Favourite Company!

I absolutely love this company! I have bought a few things from Habitual Home for my new living room (faux flowers, candle holders etc...) and they look wonderful. Really love the variety of products on the website. Delivery is incredibly speedy, the quality and packaging of the products is great and I will definitely be purchasing more!

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

The customer service was brilliant

The customer service was brilliant - they responded to my query really quickly, I love the candles I ordered and I will definitely shop here again. Thank you Naomi for such great customer service.

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service !
Arrived quicker than I thought, next day in fact even on a Saturday and my eucalyptus was even better in real life ! Will definitely use again and have recommended 💕

June 3, 2022
Rated 5 out of 5 stars

Round Rattan Tray with Handkes

The rattan tray is perfect, such good quality and value. Delivery was so efficient with customer service clearly very important. I totally recommend this product and business, and will be ordering again. Thank you.

June 3, 2022
Rated 5 out of 5 stars

Loved my items

Loved my items. They arrived really quickly and Naomi was so helpful
when I ordered the wrong size pot. Will be shopping at this online store again.

Helen Whitbourne
(I never leave reviews)

June 2, 2022
Rated 5 out of 5 stars

Such lovely products and customer…

Such lovely products and customer service.
One thing in my order didn't arrive so I did the live chat thingy and recieved a prompt reply stating they were awaiting more stock and have since received it and really happy!
Would recommend such a lovely business!

May 31, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look