Hadleyslondon Reviews 

12
TrustScore 4 out of 5

4.2

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  1. Real Estate Agents

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4.2

Great

TrustScore 4 out of 5

12 reviews

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4.2

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(12)

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Rated 5 out of 5 stars

5 star service

Before coming to Hadleys we were using a different agent who did little to sell the property or keep us informed. After 6 months we changed to Hadleys and the property was sold within weeks.
Rachael and Siobhan kept us informed every step of the way, always returning our calls and we felt that they were on our side.

January 7, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We had issues selling our property before listing with Hadleys, once we went with them we had an offer within weeks. They helped us with the issues and gave us constant support and were always available to talk. We were completed within a short period of time and the process was very smooth. Would highly recommend.

January 2, 2019
Unprompted review
Rated 5 out of 5 stars

I was with another estate agent who…

I was with another estate agent who managed to get only a few viewings in 7 months, with Hadleys we got an offer after approx 6 weeks, in a very slow market. I was impressed by the photos and Rachael has been very helpful chasing the sale process through to exchange. I have recommended them to friends.

October 29, 2018
Unprompted review
Rated 1 out of 5 stars

Hadleys London - Warning!

Here's my experience of Hadley's London estate agent: First of all, I went with them because 1, they were the agent that helped sell a maisonette similar to mine at a VERY good price. And 2, when I rang them, the manager (Danny) said their fee was 0.75%+vat. So, 0.9% total, which I considered OK for a high street agent. Next, when Danny came round for the valuation, he told me about how their Virtual Reality Tour would work really well for me. What he didn't tell me is that this would cost an extra £120, or that I'd only get a floor plan if I signed up for professional photography (at more cost). I wasn't having any of that, so just created my own floor plan. The description they wrote was basically just a copy/paste from one of their previous listings - in other words, probably a 5 minute job. The next thing to happen was that the manager left. When I rang his replacement (Rachael), she told me that Hadley's London are "classed as an Internet-based company". So they're NOT a high street agent but still charge high street prices. In fact, they actually put their prices up by 20% (0.9%+vat) due to the head office apparently "rewarding themselves for doing so well" (according to Danny). When I asked Rachael why they were charging thousands of pounds despite being classed as an online agent, she replied "I just do what the manager tells me". In total, I was with Hadley's London for 2 months during which time they produced zero viewings. Hadleys London is associated with Cubitt and West, both of which form part of the Arun Estate Agencies Group. The staff did seem polite, but I give just 1 star because this was an "unacceptable experience". In my opinion, AVOID like the plague!

September 16, 2018
Unprompted review
Rated 5 out of 5 stars

Great service, lovely staff

I received a leaflet through my door from Hadley’s, offering a free Valuation. I was initially sceptical as I had never heard of them.
I called up and spoke to Sophia, who was very helpful and put me through to Danny.

He was extremely helpful and seemed to know exactly what he was talking about, in comparison to my current agent who haven’t sold in the 9 months I’ve been on with them!

Danny advised me on the next steps to take and offered to come and re-value my property once the notice period is up!

Great experience so far!

August 10, 2018
Unprompted review
Rated 5 out of 5 stars

wonderful friendly service

Called up Hadleys after I saw a house on Rightmove I wanted to View but was unsure about the area. I spoke with Rachel who was so helpful and although this house wouldn’t work she did send me over other ones that were of interest And I am looking forward to viewing with her over the next few weeks

August 9, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing estate agent: Clive Mcllwaine

Over the last 2 months, Clive Mcllwaine has been the estate agent working on the sale of our property. There are many positive things to say about Clive: he was relentlessly positive and enthusiastic about our property, he always gave us immediate feedback, he was friendly and had our best interests at heart, and above all we trusted him with the sale of our house. I truly believe Clive's character and commitment played a key part in the sale of our property. Thank you Clive!

March 20, 2018
Unprompted review
Hadleyslondon logo

Reply from Hadleyslondon

Dear Eddy,

Thank you for your review of Clive at Hadleys. He will be extremely pleased to hear all the positive words you have to say about him! Clive constantly strives to give a professional yet personable service to our customers.

Kind Regards,

Chris Nathan
Regional Managing Director Hadleys London

Rated 5 out of 5 stars

Lovely to finally get some great service!

Moving house can of course be a very stressful time for anyone! But Will at Hadleys immediately put our minds at ease and has been great from the get go. He took the time to find out exaclty what we are looking for and I know that he will work hard to find our perfect home.

February 7, 2018
Unprompted review
Hadleyslondon logo

Reply from Hadleyslondon

Dear Sam,

Thank you for taking the time to leave Will at Hadleys this kind review. Will works incredibly hard to ensure all his clients receive outstanding service and will do all he can to find you your perfect home.

Kind Regards,

Chris Nathan
Regional Managing Director
Hadleys London

Rated 5 out of 5 stars

Thank you for all your help

I have been considering a move now for about a year, but never took the next step. I received a promotional leaflet offering free valuation from Hadleys. I called and booked few estate agents. I have to say Danny from Hadleys stood out from the rest, from his appearance, to his knowledge of the area and the market, but mostly his ability to make me feel relaxed. I will definitely be using Danny once I have finished the work on my house.

January 23, 2018
Unprompted review
Hadleyslondon logo

Reply from Hadleyslondon

Dear Jeremy,

Many thanks for your feedback on the level of service you received from Danny. He has a wealth of experience and thrives on helping people, doing everything he can to ensure his customer are left feeling comfortable and understanding how we will enable you to receive the best possible price for your home. I will take great pleasure in passing on your kind words. We look forward to working with you.

Kind regards,
Chris Nathan
Regional Managing Director
Hadleys London

Rated 5 out of 5 stars

Excellent service

Thank you Will!

It is our first time selling our home so we have needed a lot of help. We would like to thank Will for all his efforts so far. He has done a great job in answering all our questions and has really taken the time to help us through every little step.

His colleague Danny came to value our property and was very personable and professional. After his visit we knew that Hadley’s was the agent for us.

Great service and will definitely recommend to a friend. Thank you Hadleys, and thank you Will!

January 23, 2018
Unprompted review
Hadleyslondon logo

Reply from Hadleyslondon

Dear Tom,

Thank you for your wonderful review and recommendation of Hadleys. They will be delighted to hear that their efforts have helped to make your first experience of selling your home an enjoyable one. Danny and Will passionately believe in working together as a team to ensure that each customer has a positive experience in what can be a stressful time.

Kind regards,
Chris Nathan
Regional Managing Director
Hadleys London

Rated 5 out of 5 stars

Elegant, Trendy with all the frills you need to sell your home.

Elegant, Trendy with all the frills you need to sell your home. I used Danny previously and I received an examplery service, professional and tailored to fit my needs . Thank you

January 21, 2018
Unprompted review
Hadleyslondon logo

Reply from Hadleyslondon

Dear Nikki,

I am pleased to hear how happy you have been following your recent experience with our Hadleys team. Thank you for taking the time in providing a review. I know Danny and the team pride themselves on the service they provide and were delighted to read your kind words.

Kind regards,
Chris Nathan
Regional Managing Director
Hadleys London

Rated 5 out of 5 stars

We’ve been thinking about selling for …

We’ve been thinking about selling for the past seven months and not knowing what to do. Thankfully Danny (my knight in shining armour) came to instantly put me at ease and simply gave us an honest view of the market and where our home would fit in with regards to its rivals! They can give us all the bells and whistles other agents say they offer but seem totally on the ball and handle everything in a more elegant manor.

January 9, 2018
Unprompted review
Hadleyslondon logo

Reply from Hadleyslondon

Dear Alan,

Thank you so much for providing such a great review on the service you have received to date from Danny. Danny takes an immense amount of pride in his professionalism and personal nature, and likes all his customers to enjoy the experience of selling their home through Hadley’s. Danny is a valuable member of our team and a real asset to the company and will be delighted to read your comments.

Kind regards,
Chris Nathan
Regional Managing Director
Hadleys London

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