Half Price Packaging Reviews 393

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The product quality is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, and many are particularly impressed with the quick response times and the smooth user experience. Reviewers also found the pricing to be very competitive. However, some customers were dissatisfied with specific issues, such as incorrect colors on their products due to a lack of technical knowledge, or problems with the construction of boxes, like glue not holding properly. A few other people also felt that the pricing was inconsistent or that stickers arrived unusable due to wrong materials or damage.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Reviewers mention positive feedback about product quality. Many customers are extremely happy with their... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, professional,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting amazing quality for the cost and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tom White on our new packaging system (custom box/labels & stickers) for our soon to be released herbal smoking range was exactly what we needed at this time in our products development... See more

Rated 5 out of 5 stars

I had an outstanding experience with Half Price Packaging. Liz handled my order and I am so impressed with her and her design team. They gave me total creative freedom and added special touches to mak... See more

Rated 5 out of 5 stars

I’ve been working with Half Price Packaging since the very beginning of my business, and I honestly wouldn’t go anywhere else. From day one, Tom has been absolutely incredible. His customer service... See more

Rated 5 out of 5 stars

Half Price Packaging has been a solid partner in providing packaging for my product lines. Michelle, my rep, has assisted me with several projects, and has provided prompt, professional service, and w... See more


Company details

  1. Packaging Company
  2. Business to Business Service
  3. Digital Printing Service
  4. Packaging Store
  5. Packaging Supply Store

Written by the company

Half Price Packaging (HPP) is the one-stop solution for custom packaging boxes. Whether you need small run orders or large volume production. We proudly serve a growing network of 3000+ happy clients across industries including eCommerce, retail, cosmetics, food, supplements, and more. What makes us stand out? We offer state-of-the-art packaging services, unbeatable pricing, and fast turnaround times (7–10 days). Our production hubs in the U.S., UAE, and Pakistan give you global coverage with localized speed and flexibility. Our packaging portfolio includes: Mailer Boxes Tuck Boxes Pillow Boxes Slider Boxes Gable Boxes Rigid Boxes We use premium stocks like C1S/SBS (12–24 pt) and corrugated cardboard, and offer finishes like gloss/matte lamination, Spot UV, and Raised Spot UV . EVEN ON SHORT RUNS. With 5-star ratings on Google and Trustpilot, we’re built for brands who want quality, reliability, and scale. Without the price tag. 🚀 Visit www.halfpricepackaging.com today to get your instant custom quote and Design support even before placing the order. ABSOLUTELY FREE!

Most Reliable custom packaging company in U.S

Written by the company

Top-Rated Packaging company
With a proven track record of on-time delivery, global sourcing, and multi-location production, Half Price Packaging has proudly served 3000+ happy clients across industries. From startups to global brands, we deliver packaging that performs — whether you're ordering 100 or 100,000 boxes. Expect top-tier quality, lightning-fast turnarounds, and pricing that fits your growth.
Packaging Built for Growth-Driven Brands
Trusted by 3000+ happy clients, Half Price Packaging helps startups, eCommerce sellers, and retail brands scale with premium custom boxes at low minimums. From eye-catching designs to luxury finishes, we turn packaging into a growth tool >> fast, affordable, and brand-perfect every time.
Eco-Friendly & Globally Backed Production
With facilities in the U.S., CHINA, UAE, and Pakistan, Half Price Packaging offers smart production routing that saves time, cost, and carbon. Our eco-conscious materials and flexible shipping options make us the go-to choice for brands who care about both quality and sustainability. Backed by 3000+ happy clients, we deliver packaging that works — and matters.

Fastest Shipping in the Custom Packaging Game

Free 24-Hour Processing on All Orders

Free 24-Hour Processing on All Orders
We don’t just print fast, we ship fast too. Once your order is confirmed, our team moves into action. Most jobs are processed and dispatched within 24 hours. With multi-warehouse support and global logistics, we ensure your custom boxes reach you quicker, safer, and without extra shipping costs. Just one more reason 3000+ happy clients trust Half Price Packaging.

Contact info

4.8

Excellent

TrustScore 5 out of 5

393 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great quality and customer service

Working with Tom and Half Price Packaging was a great experience. The packaging came out better than I expected! The quality is top notch. It feels nice to hold, the print is clear and the colors are vibrant. I look forward to continuing to work with them.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Customized Bakery Bags

“I had the pleasure of working with Tom White at Half Price Packaging to customize Kraft bakery bags with my logo printed on both the front and back. I reached out to five different companies for quotes, and while most came back with similar pricing, Tom immediately stood out. I told him I was considering another company that offered a slightly lower rate, and instead of pressuring me, Tom went above and beyond to work within my budget. He even managed to secure me an additional discount if I was flexible with a longer shipping time—which I was more than happy to accept.

The bags were delivered right on schedule, and the quality far exceeded my expectations. From the print clarity to the durability, everything was flawless. What impressed me most, however, was the level of customer care. Tom was professional, attentive, and genuinely invested in making sure I was happy with the final product.

This experience showed me that Half Price Packaging values both quality and their customers. I’m thrilled with how everything turned out and look forward to continuing a long-term relationship with this company!”

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Davis Miller

I worked with Davis Miller. He was extremely helpful and very quick to get any of my questions answered very quickly. I highly recommend this company and Davis!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

This was my first time buying custom…

This was my first time buying custom boxes, and it was definitely a great experience from start to finish. I worked with Tyler and he helped us decide on the best box for our needs. He showed knowledge and preparation when showing me different styles to consider. I am beyond happy how they turned out and I’ll be contacting him again!

September 9, 2025
Unprompted review
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Reply from Half Price Packaging

Patrick, this made our day! 🎉 Tyler will be thrilled to hear how much his prep and guidance helped you find the right custom boxes. At Half Price Packaging, we love turning first-time buyers into long-term partners, and hearing that you’re beyond happy is exactly why 3000+ clients trust us. Can’t wait to create more packaging wins with you again soon!

Rated 5 out of 5 stars

Ryan

After being highly disappointed with a company from China, had lost trust, not to mention a lot of money too. I saw the amazing reviews on half price packaging and couldn’t help but check them out. My rep was Ryan, he was very attentive, very professional and assured me that I’d be happy with my products. I sure was! This company is amazing, very professional and I’m so happy I’ve finally found a company I can rely on for my long term business with them.
Thank you. You’ve earned yourself a life long customer here

July 1, 2025
Unprompted review
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Reply from Half Price Packaging

Saira, this means everything 🙌 We know how tough it is to lose trust after a bad experience, so hearing that Ryan and the Half Price Packaging team turned it around for you makes us proud. Our mission has always been simple: deliver quality, reliability, and care for every client. Thrilled to welcome you into our family of 3000+ happy customers — here’s to a long journey together!

Rated 5 out of 5 stars

DTF Transfer stickers

I recently met with Ali and ordered some DTF stickers, and boy was I right to choose them!. From sizing to proof , the whole experience have been nothing but professional and nothing short of amazing! I will definitely stick with them for my every printing and packaging needs.

August 25, 2025
Unprompted review
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Reply from Half Price Packaging

Fared, love this energy! 🙌 Ali will be thrilled to know his support made your DTF sticker journey smooth from sizing to proof. At Half Price Packaging, we’re all about precision, quality, and building trust so every print and packaging project feels effortless. Excited to be your go-to team for all future needs — welcome to our growing family of 3000+ happy clients!

Rated 5 out of 5 stars

Boxes and Stickers

Excellent customer service by Ethan. He guided me through the whole process and even suggested adjustments to have success end product. Once it arrived the quality was even better that I had imagine it. The package, once was sent to me, arrived as promised and in perfect condition. Highly recommend it and will order with them again. Great company to work with.

August 15, 2025
Unprompted review
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Reply from Half Price Packaging

Angelite, this is awesome to read! Ethan will be glad his guidance made the whole process stress-free and that the final product exceeded expectations. At Half Price Packaging, we’re all about delivering beyond what’s imagined — and joining our 3000+ happy clients means you’re now part of that story. If you know another business that could use custom boxes or stickers done right, send them our way — we’ll take care of them like family.

Rated 5 out of 5 stars

I can’t say enough good things!

I can’t say enough good things about Half Price Packaging! As a small business owner launching Scents N Shades, I needed lipstick and lip gloss boxes that looked professional, high-quality, and true to my brand. Ali from HPP went above and beyond to bring my vision to life.

From the start, He was incredibly helpful, patient, and creative in guiding me through design options, materials, and finishes. The boxes they created are absolutely stunning—elegant, durable, and exactly what I wanted for my startup. They didn’t just deliver packaging; they gave me branding pieces that elevate my products and make them stand out.

If you’re a small business looking for packaging that feels luxurious without breaking the bank, Half Price Packaging is the way to go. I’m so grateful for their partnership in making Scents N Shades shine! I look forward to creating more amazing packaging at HPP!

August 19, 2025
Unprompted review
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Reply from Half Price Packaging

Martina, your words made our whole team smile 🙌 Ali will be over the moon knowing he helped bring Scents N Shades to life with packaging that elevates your brand. At Half Price Packaging, we love supporting startups with custom boxes that feel premium without the premium price tag. Thrilled to have you in our family of 3000+ happy clients — and if you know another small business ready to shine, send them our way. We’ll treat them with the same care.

Rated 5 out of 5 stars

Outstanding!

I had never had a company work with me on getting the colors of my brand *just right* and I am so impressed! Not only did I learn something new about how colors present themselves digitally vs print, but the care of Ethan to work with me so well means so much. Quality product and honest customer service!

August 6, 2025
Unprompted review
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Reply from Half Price Packaging

AL, love this feedback 🙌 Ethan will be so glad his care and attention helped you nail those colors just right. Color accuracy is huge in custom packaging, and we’re proud to make sure your brand pops both digitally and in print. Thanks for trusting Half Price Packaging — excited to keep creating quality packaging for you. And if you know another brand struggling with colors, send them our way — we’ll help them shine too.

Rated 1 out of 5 stars

DO NOT SHARE YOUR INFO WITH THIS COMPANY

DO NOT give this company your email or phone number. They will NOT stop texting or emailing you. I have requested on multiple occasions to be removed from their SMS and Email lists but I continue to get messages. I received a quote from them one and their price was double. I am NOT interested in using them and they do not respect your wishes to be removed from their texts and email blasts. So frustrating

July 15, 2025
Unprompted review
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Reply from Half Price Packaging

Jason, I am really sorry this has been your experience. I just checked our CRM and I am not finding your details under this name, which means I may be looking at the wrong record. Please email me directly at hamzah@halfpricepackaging.com
and I will personally investigate, remove your info from SMS and email within 24 hours, and compensate you for the inconvenience.

If you can include the email or phone that received messages, a screenshot or two, and the quote you mentioned, I will trace it right away. We take consent and opt outs seriously, and our price match promise means you should never see a quote that feels out of line.

Thank you for giving me a chance to fix this.
Hamzah Hussain, CEO
Half Price Packaging

Rated 1 out of 5 stars

DO NOT USE!

I have had the most stressful experience with this company. I was in contact with someone called Charlotte who was quick to reply daily however, when I realised they were in fact unable to assist
me with what I required (even though this was made clear from the outset) I requested a refund and now communication is awful. Shock. They
confirmed my refund will be processed but I have been waiting over two months now for this and am constantly chasing them up. I should not be having to do this! Someone eventually got back to me to say they are having problems with their bank account and have been unable to process payments. This is very concerning.... I was promised my refund would be processed by Tuesday but I still haven't received it! The customer service is horrendous

AVOID! AVOID! AVOID!

Update: After constantly fighting for a refund and sending a letter before action threatening court proceedings, I finally received my refund. They were on my case daily, bombarding me with calls, messages and emails to take my review down. Out of consideration of causing damage to their business I removed it. They also offered me money off a future order. When I asked more about this I realised they actually increased their price from the initial quote they gave me, which meant it was hardly a saving after all. Absolute joke. This company appears to be legit at first but is completely unprofessional and I regret trusting them with my business needs. It's caused nothing but stress and delays.

Thank you for your reply to my review. I returned because an apology and discount was offered however I received a quote that was significantly higher than my original quote. This isn't about defamation. It's about having the freedom to pass on my experience and feedback to other potential customers

July 14, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Emma,

We’re genuinely sorry to hear about your frustration, though we must clarify a few key facts for transparency.

Your refund was approved in full and did take longer than expected due to a temporary banking issue, which we communicated openly. Once resolved, your refund was successfully processed — not because of threats, but because we stand by our word and integrity.

What’s disappointing is that after receiving your refund, you voluntarily returned to us for a second project, requested further discounts below cost, and then retaliated with this updated review when we couldn’t accommodate the demand. Unfortunately, this paints a very different picture from the one you’ve shared here.

We respect all genuine feedback — positive or negative — but we will not accept defamation or manipulation. We remain committed to our 4.9-star service standard and to supporting real customers with real needs.
Gulrukh has been trying to reach out to you for a meeting and you're not even meeting her.

Wishing you the best,
Team Half Price Packaging

Rated 5 out of 5 stars

From a Father, Small Business Owner, and Dreamer


Review for PH Half Price Packaging And a Wonderful Manager, Marcus.

As a father, I’ve always known I could get a job—any regular job—but I made a choice most wouldn’t. I don’t believe in babysitters. I believe in raising my daughter with her daddy present every day. So I chose a path I had never walked before: becoming a small business owner.

I went through countless challenges learning how to ship products, source basic unmarked boxes, and design a brand from scratch—just so I could put stickers on those boxes and make them feel real. I taught myself eCommerce on the fly, all while playing with my daughter, cooking her meals, and being there for every little moment. This business wasn’t just about profit. It was about presence. It was about purpose.

Eventually, I reached a place where I knew that getting printed product boxes could take my business to the next level. But every company I reached out to gave me quotes that were way beyond what I could afford. I did my research—hours of it—and started feeling defeated. Discouraged. Like maybe I wasn’t ready to grow.

Then one day, everything changed when I met Marcus William — a Senior Account Manager for PH Half Price Packaging.
I sent in an inquiry, waited for the quote, and when it came—I realized again, I just wasn’t quite there yet financially. So I wrote Marcus back. I told him the truth. I shared what I could afford and said I hoped maybe in 6 months to a year, I could come back when I was ready.

Most companies would’ve ignored that kind of email. But not Marcus. Instead, he replied:

“Hi Howard,
Thanks for getting back to us!
We’re happy to move forward with the pricing you’ve proposed — while it runs close to our cost, we're more than willing to make it work just to welcome you on board and help bring your vision to life.”

That message meant the absolute world to me.

Since that moment, Marcus has stood by me. He took my marketing ideas seriously, helped with the box design, and worked with me to bring everything together in a way I never expected. He didn’t just print boxes—he empowered a dream. He respected me as a father, a business owner, and a man trying to build something for his daughter.

At one point, during a family emergency of his own, another employee reached out to Marcus for some final details about my design. And even in that difficult moment, Marcus still took the csll from his coworker to make sure my preferences were honored. That kind of dedication—balancing family and customer care with grace—is extremely rare.

Marcus William is the kind of person you hope to meet in business: genuine, compassionate, and committed. I’m forever grateful to him and PH Half Price Packaging. Because of Marcus and his Team, my business feels more real than ever—and most importantly, I get to keep doing what matters most: being by my daughter’s side, every single day.

Oh, and if you're wondering about shipping? It’s so fast it feels like Marcus himself hand-delivers it with rocket boosters. And don’t stress about damage—the boxes could fly off a cliff, tumble through a canyon, and still arrive looking flawless. That’s how good they safely package customers items!

Howard King
Founder/CEO
Rare Card Emporium

June 14, 2025
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Reply from Half Price Packaging

Hi Howard,

Reading your words stopped me in my tracks.

As a father, a business owner, and someone who has walked through fire to build something meaningful, I felt every word you wrote. I know that kind of love. The kind that says no to shortcuts and yes to being there. For every meal. Every laugh. Every little moment that makes fatherhood sacred.

The choice you made to build a business around your daughter instead of building a life away from her is something most won’t understand. But I do. Deeply.

This is exactly why Half Price Packaging exists. We didn’t set out to become just another print company. We built this to be the team behind the dreamers. The ones who say yes when everyone else says come back later. And Marcus lives that mission with every interaction. The way he showed up for you, adjusted pricing, took your ideas seriously, and stayed present even during a family emergency—that’s the kind of heart this company was built on.

You didn’t just place an order. You made a statement. You said, I believe in what I’m building. And now, we’re honored to be a part of your journey. Watching Rare Card Emporium grow, knowing it stands for something far beyond business, inspires us more than you know.

That line about our packaging surviving cliffs and canyons? That had the whole team smiling. Marcus especially. Though we may need to gently remind him not to try adding rocket boosters just yet.

Howard, thank you. For your trust, for your honesty, and for letting us walk this road with you. You’re not just a customer. You’re part of our story now. And we’re in your corner for every next step.

Warmest regards,
Hamzah Bhatti
CEO, Half Price Packaging

Rated 5 out of 5 stars

Absolutely excellent service and…

Absolutely excellent service and product quality. Charlotte helped me through the entire process, was very responsive to every concern and question. Once the product was finalized it arrived very quickly and I am so happy with the boxes. Sturdy, beautifully printed with spot UV and they fit my bottles perfectly! They also had the best price around. I will be using them again in the near future.

June 9, 2025
Unprompted review
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Reply from Half Price Packaging

Thank you so much, Carine! We're absolutely thrilled to hear that everything turned out just right. Charlotte and the team were so happy to assist you, and knowing your custom UV boxes fit perfectly makes our day. We’re here anytime you need us again — and we’re excited for what you’ll create next!

— Team Half Price Packaging 💜

Rated 5 out of 5 stars

Charlotte has been a great help from…

Charlotte has been a great help from the very first day I reached out to Half price packaging. She has been very efficient and always responds quickly. Overall Charlotte has provided excellent customer service and we will definitely be using half price packaging again.

June 5, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Mark,
Thank you so much for the kind words — Charlotte will be thrilled to read this! We’re grateful for the trust you’ve placed in us, and we’re so glad to know you had a smooth experience from start to finish.

If you know anyone else who might need reliable custom packaging, we’d love the chance to help them too. Just send them our way — we’ll take great care of them, just like we did with you.

Looking forward to working with you again soon!

– Hamzah Bhatti
CEO, Half Price Packaging

Rated 5 out of 5 stars

Great company to work with

I've been doing business with Half Price Packaging for years and the quality of the products and communication is top notch while keeping price very low! Absolutely would recommend

June 5, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Gabe,
Truly grateful for your continued trust over the years — means the world to us. We work hard to keep our quality high and pricing fair, and hearing this from you just reaffirms we're on the right track.

If you know anyone else who could use great packaging without breaking the bank, we’d love to support them too. Thank you again — we’ve got your back whenever you need us!

– Hamzah Bhatti
CEO, Half Price Packaging

Rated 5 out of 5 stars

This company is one in a million

This company is one in a million. Of all the companies I contacted regarding packaging this company was the only one that helped me design from a moodboard. Second to none with customer service. Will use for my small business

June 5, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Sheenagh,
You’ve made our day — truly! Thank you for the kind words and for trusting us with something as personal as your moodboard. We love bringing creative visions to life, especially for small businesses doing big things.

If you know any fellow business owners who could use this kind of hands-on support, feel free to send them our way. We'll make sure they feel just as taken care of.

– Hamzah Bhatti
CEO, Half Price Packaging

Rated 5 out of 5 stars

Outstanding Service & Quality

Outstanding Service & Quality – Ask for Simon Stephens!

When I first reached out to Half Price Packaging, I was just exploring my options. My product — custom photo magnets — doesn’t leave me a huge margin to work with, so I wasn’t sure if custom packaging would even be feasible. From the very beginning, Simon Stephens, my account manager, went above and beyond to help me find affordable solutions that worked for my business.

Simon was incredibly patient, thoughtful, and thorough. He took the time to understand my needs, helped negotiate pricing that made sense, and guided me through the design process with care. I had created my initial design on Pacdora, and his team worked with me — through many rounds of back-and-forth — to make critical millimeter-level adjustments. My packaging needed to fit my magnets and be able to nest two boxes into a USPS small priority box. That was no small task, but Simon worked diligently to make it happen.

Even after the first sample came in slightly off, Simon took responsibility and quickly made it right before full production. That kind of attention to detail and accountability is rare.

I waited a week after receiving my full order of 5,000 boxes before writing this review, and I’m thrilled to report that every single one met my standards. I inspected them thoroughly — the quality is excellent, the printing is sharp and vivid, and the boxes have genuinely elevated my product presentation. I’ve already received compliments from customers and fellow vendors alike.

I can honestly say I wouldn’t have gone forward with custom packaging if it weren’t for Simon’s support. If you're considering Half Price Packaging, do yourself a favor: ask for Simon Stephens. The service, quality, and professionalism exceeded all my expectations. I’m looking forward to continuing our business relationship in the future.

June 3, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Sharon,
Wow — what a phenomenal review. This truly means a lot, not just to Simon but to our entire team. Your product and packaging journey was unique, and the level of detail you brought made it all the more rewarding for us to deliver at your standard.

Simon is one of our finest, and your experience reflects exactly what we aim for: real partnership, not just transactions. Thank you for trusting us with something so crucial to your brand — and for taking the time to write such a thoughtful and thorough review after inspecting every box. That says everything about your integrity too.

We’re excited for what’s ahead and will be right by your side as your business grows.

– Hamzah Bhatti
CEO, Half Price Packaging

Rated 5 out of 5 stars

Ethan is great help we recommend HPP…

Ethan Mckenzie is great help we recommend HPP 100%

May 23, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Matthew,
Thanks a ton for the awesome shoutout! Ethan is one of our best, and we’re so glad he delivered the support you needed. We appreciate your trust in HPP 100%, and we’re always here whenever you need us again!

– Hamzah Bhatti
CEO, Half Price Packaging

Rated 5 out of 5 stars

Great Service Great Result

Had a great experience. Efficient, high quality, and exactly what we needed. Charlotte was especially helpful throughout the process, making everything smooth and stress-free. Great service and great results. Highly recommend!

May 31, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Sam,

Thank you for the amazing feedback! We’re thrilled to hear that everything went smoothly and that Charlotte made the experience stress-free for you. She's a rockstar on our team, and your kind words mean the world to all of us here at Half Price Packaging.

Looking forward to working with you again soon!

Warm regards,
Hamzah Bhatti
CEO, Half Price Packaging

Rated 5 out of 5 stars

I liked the design team

I liked the design team. They helped me make my dream come into fruition. Shipping and production happened quickly. Communication was great. After I received my packaging, they made sure it worked for me and that everything was ok.

May 27, 2025
Unprompted review
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Reply from Half Price Packaging

Hi Alice,

This made our day. We're so glad the design team could help bring your vision to life. From concept to delivery, it means everything to us that the process felt smooth and supportive. Thank you for trusting Half Price Packaging. We're always here whenever you're ready for the next project.

Warmly,
Hamzah Bhatti
CEO, Half Price Packaging

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