The company who I originally ordered my granddaughter’s Halloween costume backed out and I was forced to find another company at the last minute. Luckily we found Hallowitch Costumes and I am so grat... See more
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Shipping was very fast! We thought an item from the costume wasn’t with the order and reached out to customer service with a pretty quick response by email offering to help receive the item or a parti... See more
My costume was missing and I reached out to let them know they offer a refund because it was too late to replace it . But luckily it was replaced and arrived just in time for for my daughters Hallowee... See more
I am a repeat customer of Hallowitch. My son has five or six of their superhero costumes, and they are the best quality he has ever owned. Customer service is excellent. I can always get a response wi... See more
Company details
Written by the company
Hallowitch have every kind of Halloween costumes for men, women teenagers, and kids. In Halloween costumes online store, you can find animal onesies, Superhero costumes, movie costumes like Black Panther, Star Wars, princess costumes, inflatable costum...
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Replied to 16% of negative reviews
Typically replies within 24 hours
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Do not trust this site
Do not trust this site. They dont privide the entire costume on display, dont trust paypal either with this site. They wont refund you. Neither hallowwitch or paypal. Paypal closed my case because i didnt provide a tracking number or something which i wasnt aware i had to provide. These people ae all scams
Excellent company
Excellent company! Ordered a Halloween costume and my daughter changed her mind, of course. Emailed asking to cancel the order OR information on how to return if it had already been shipped. Within 2 hrs I had a cancellation email and credit back to my PayPal account. Will definitely order from them again!
Great customer service
Costumes worked out great. We had an issue with the package not arriving and I received Excellent customer service! Julie was super responsive and great to work with! We found the package and can’t wait for Halloween 🎃
Great company offering great products…
Great company offering great products and service! Our whole family got the costumes from Hallowitch last Halloween and we received tons of compliments!
Total scam..
Total scam..
The shoes ordered are totally different of those visible on the website !
Run away !
I have had a strange experience with…
I have had a strange experience with the costume I ordered. I have to say this company is on top of it. Bumpy road for a first time customer, but with the service I get from them I have to say I will use them again.
They truly have gone above and beyond with the whole situation. The quality over all of the costume was good and it fit my son, there was just an issue with one of the parts. I had already explained it directly to the company first at our trouble shooting.
I ordered a spiderman suit from them…
I ordered a spiderman suit from them and received it in 3 days. My son loves the costume. It is very good quality. They respond to emails pretty fast.
Great!
Ordered a onesie, prompt delivery and high quality. Customer service was good at responding to emails as well.
I received a wrong product, but customer support doesn't respond
I ordered a onesie and waited for a long time, though, fortunately, the seller has been in touch with me, they explained that this situation was due to the coronavirus. When the onesie came, it turned out to be smaller than I ordered. There was no size tag on the onesie though. I contacted customer support and they offered a partial refund of the price, I asked if it was possible to exchange the onesie for another with the correct size. They told me that it could take about a month, but I agreed. A month later, I wrote to them about it again and this time they offered a refund. I asked whether I would have to send a small kigurumi back, but since then they haven't answered me and they ignored my last three letters. I ordered the onesie on February 7, today is June 12, and the issue has not been resolved yet, they just ignore me.
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