Halo Holidays Reviews 

4,656
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and accommodating when organizing complex travel arrangements and finding affordable flights. People note that the booking process is extremely smooth, efficient, and entirely stress-free from the initial stage to the finish. Some reviewers were not happy with the lack of communication and poor customer support when trying to resolve complaints or get necessary assistance after completing the booking. A few consumers also mentioned encountering unexpected changes or difficulties regarding their travel details without receiving prior notification or proper guidance.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be exceptionally reliable, praising staff members for providing smooth and... See more

Holidays

Customers consistently note positive experiences with holidays, praising the smooth booking processes,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting smooth transactions and excellent... See more

Customer service

People report positive experiences with customer service, noting that agents are very patient, accommodating,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ella Adams has always been extremely helpful and supportive especially to us, senior citizens. We have been booking our flights with halo Philippines for at least 4 years now and Ella has been helping... See more

Rated 5 out of 5 stars

Finding a return flight home was becoming a massive headache until Halo Travels reached out. Working with Liza Mendoza was an absolute breeze! She was patient, clear, and answered all of my queries. I... See more

Rated 5 out of 5 stars

Shaun at Halo flights arranged our trip to Japan initially for April. Unfortunately the Middle East conflict made the trip unviable. Since then he has gone out of his way to reschedule everything for... See more

Rated 5 out of 5 stars

The gentleman that looked after me, Mason was amazing all the way through. Ensured all details were correct and managed all the times for transfers via bullet train and hotel. Everything was well expl... See more


Company details

  1. Travel Agency

About Halo Holidays

Written by the company

Halo Travels & Tours

Your Award-Winning Travel Partner

Book with Confidence with a British Travel Award Winner

Halo Holidays is a leading travel agency in the United Kingdom, and we're proud to announce that we've been awarded Gold in the British Travel Awards 2024! This prestigious award recognizes our commitment to providing exceptional travel experiences and outstanding customer service. So, whether you're dreaming of a relaxing beach getaway, an exciting city break, or an unforgettable adventure, you can book with confidence knowing you're in expert hands.

Your Holiday, Our Passion

Established in 2018, Halo Holidays specializes in crafting the perfect holidays with amazing deals, from budget-friendly flights and tailor-made travel packages to luxurious business class escapes. We're dedicated to providing you with the best travel experience possible, with a focus on personalized service and unbeatable prices.

Why Choose Halo Holidays?

  • ATOL Protected: Your holiday investment is safe and secure with our ATOL protection.
  • Expert Travel Consultants: Our team of qualified and experienced travel consultants is here for you every step of the way, from planning and booking to providing 24/7 support throughout your trip.
  • Tailor-Made Holidays: We specialize in creating bespoke holiday packages to over 300 destinations worldwide, ensuring your trip perfectly matches your interests and budget.
  • Affordable Travel Options: We offer a range of options to suit all budgets, from cheap flight deals to luxurious travel packages.
  • Personalized Service: We value each and every one of our clients and strive to provide personalized service that exceeds expectations.
  • Your Satisfaction is Our Priority: We're committed to ensuring you have a stress-free and enjoyable holiday, taking care of every detail so you can focus on making memories.

Plan Your Next Adventure with Halo

From stunning beach destinations to bustling city breaks, Halo Holidays has it all. Let us be your trusted travel partner and help you create the holiday of a lifetime. Contact us today and start planning your next adventure!

Last Minute Deals

All Inclusive Holidays

All Destinations

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,656)

434 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service

My husband and I decided that we would like to go to Japan and Bali but didn't know where to start until I seen a post on Facebook advertising Halo Holidays.
I enquired about a holiday and Dylan Taylor got back to me straight away. He took some details of what we wanted and hd gave us some fabulous suggestions which led to us booking a holiday. I must say that Dylan was so patient with the amount of questions I had and he helped us find our dream holiday. He was so professional and the service he provided was exceptional. I would highly recommend him to other people looking to find their dream holiday.
Great job Dylan and my husband and I thank you so much.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Halo never fail to get the right price…

Halo never fail to get the right price for flights they are not pushy nor pester just gentle reminders. Absolutely wonderful service from Shawn. They are a brilliant co and do get the very best deals for you. I’m intending to book a cruise and further flights early next year.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Liza at Halo Holidays⭐️⭐️⭐️⭐️⭐️

I had a wonderful experience booking my ticket through Halo Holidays. Liza was extremely professional, helpful, and efficient throughout the entire process. She made the transaction smooth and hassle-free, answered all my questions promptly, and ensured everything was arranged perfectly. I truly appreciate her support and would highly recommend both Liza and Halo Holidays to anyone looking for reliable travel assistance.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

This is my second time booking a…

This is my second time booking a holiday with Shawn, and once again he has been absolutely fantastic. He is always helpful, patient, and goes above and beyond to make sure everything is perfect for us.

Shawn takes the time to offer great tips and ideas, making the whole booking process easy and stress-free. Nothing is ever too much trouble, and his customer service is outstanding.

I would highly recommend Shawn to anyone looking to book a holiday. Thank you for all your help!

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

I booked my 60th birthday trip to Japan…

I booked my 60th birthday trip to Japan via Dubai.
My transfers didn't turn up in Dubai. The 2 emergency numbers they gave me didn't work one didn't answer the other said they no longer worked for Halo holidays.
Japan I had no problems.
My total trip was for 3 weeks. I booked a weeks stay in Dubai on my return journey.
2 weeks prior to my flight home Emirates messaged Halo to inform them of my flight change home. They never informed me of this I only realised when I went to check in 24 hours before hand. The change meant an extra nights stay.
I paid the extra night stay I then contacted Emirates about my extra costs they eventually responded saying its the responsibility of my tour operator to refund me.
I heard nothing from Halo now I'm waiting for them to decide if I'm intilted to a refund.
All they care about is getting your money I would never book with them again!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Hali holidays and…Peter

My experience with Hali holidays and it’s representative Peter was amazing, I would highly recommend you speak to Peter and listen to his advise, he was patient friendly and hassle free, he broke down a amazing plan and break down of hotels and flights and useful information. He even gave me time to look around at other companies that was also advertising the same sort of holiday without even pressuring me to come back to them, that relaxation and freedom made me go back to Halo holidays and Peter, it was a fantastic and relaxing experience I hade it this company and and the representative.. i cannot wait to go on my travels in the future and I am especially looking forward to going to Japan

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service !! Would recommend

The whole process with Halo Holidays was amazing and so easy start to finish. We had booked 15 days, going to Japan and Dubai on the way home. Damian was great and kept in contact with us throughout the whole booking process and even when we were away making sure we were ok and managed to get our flights/transfers. All of our hotels were lovely ! I cannot recommend halo holidays enough and I will continue to use them for the future holidays. Massive thanks to Damian for making this holiday so easy and stress free, especially with our concerns when the FCDO changed the travel advice for Dubai. We were in contact every day more or less on the lead up to our holiday and Damian was doing everything he could to make our trip possible.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Shawn and Halo making our holiday dream come true

We have read that Halo is a very highly rated travel company and our first experience with them has certainly confirmed that for us.
We had booked a Sri Lanka tour with another company who we have previously been very happy with and decided we wanted to add a dream Maldives stay at the end of it. Our tour company did not offer this, another company did Sri Lanka and the Maldives, but the cost was prohibitive.
So, after some searching, we came across and contacted Halo. Our call was answered promptly, and we were transferred to Shawn who has been absolutely first class in understanding and putting together our Maldives stay. Shawn clearly has in depth knowledge of flights, transfers and the resorts and this has repeatedly been demonstrated by the speed and level of detail of his responses.
Shawn has ensured that every aspect fits our requirements from length of stay, type and vibe of resort, the accommodation itself and very importantly the flights and transfers to fit in with our other travel arrangements.
Through Shawn we have now booked a stay that is for 4 nights, in upgraded water villa accommodation and all-inclusive for just £200 more than another company quoted for 3 nights, beach villa and breakfast only.
We are so happy and excited to now have this dream extension to our main holiday and cannot thank Shawn and Halo enough for making it happen

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Had a wonderful experience with Halo…

Had a wonderful experience with Halo Flights! Brenda helped me with booking my flight and did so very quickly. Even when i decided i wanted to change the dates of the flight, she offered me the replacement very efficiently. Service was amazing and the staff are beyond kind. Thank you Halo Flights and Brenda!

June 20, 2026
Unprompted review

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