Halo Holidays Reviews 

4,658
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and accommodating when organizing complex travel arrangements and finding affordable flights. People note that the booking process is extremely smooth, efficient, and entirely stress-free from the initial stage to the finish. Some reviewers were not happy with the lack of communication and poor customer support when trying to resolve complaints or get necessary assistance after completing the booking. A few consumers also mentioned encountering unexpected changes or difficulties regarding their travel details without receiving prior notification or proper guidance.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be exceptionally reliable, praising staff members for providing smooth and... See more

Holidays

Customers consistently note positive experiences with holidays, praising the smooth booking processes,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting smooth transactions and excellent... See more

Customer service

People report positive experiences with customer service, noting that agents are very patient, accommodating,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ella Adams has always been extremely helpful and supportive especially to us, senior citizens. We have been booking our flights with halo Philippines for at least 4 years now and Ella has been helping... See more

Rated 5 out of 5 stars

Finding a return flight home was becoming a massive headache until Halo Travels reached out. Working with Liza Mendoza was an absolute breeze! She was patient, clear, and answered all of my queries. I... See more

Rated 5 out of 5 stars

Shaun at Halo flights arranged our trip to Japan initially for April. Unfortunately the Middle East conflict made the trip unviable. Since then he has gone out of his way to reschedule everything for... See more

Rated 5 out of 5 stars

The gentleman that looked after me, Mason was amazing all the way through. Ensured all details were correct and managed all the times for transfers via bullet train and hotel. Everything was well expl... See more


Company details

  1. Travel Agency

About Halo Holidays

Written by the company

Halo Travels & Tours

Your Award-Winning Travel Partner

Book with Confidence with a British Travel Award Winner

Halo Holidays is a leading travel agency in the United Kingdom, and we're proud to announce that we've been awarded Gold in the British Travel Awards 2024! This prestigious award recognizes our commitment to providing exceptional travel experiences and outstanding customer service. So, whether you're dreaming of a relaxing beach getaway, an exciting city break, or an unforgettable adventure, you can book with confidence knowing you're in expert hands.

Your Holiday, Our Passion

Established in 2018, Halo Holidays specializes in crafting the perfect holidays with amazing deals, from budget-friendly flights and tailor-made travel packages to luxurious business class escapes. We're dedicated to providing you with the best travel experience possible, with a focus on personalized service and unbeatable prices.

Why Choose Halo Holidays?

  • ATOL Protected: Your holiday investment is safe and secure with our ATOL protection.
  • Expert Travel Consultants: Our team of qualified and experienced travel consultants is here for you every step of the way, from planning and booking to providing 24/7 support throughout your trip.
  • Tailor-Made Holidays: We specialize in creating bespoke holiday packages to over 300 destinations worldwide, ensuring your trip perfectly matches your interests and budget.
  • Affordable Travel Options: We offer a range of options to suit all budgets, from cheap flight deals to luxurious travel packages.
  • Personalized Service: We value each and every one of our clients and strive to provide personalized service that exceeds expectations.
  • Your Satisfaction is Our Priority: We're committed to ensuring you have a stress-free and enjoyable holiday, taking care of every detail so you can focus on making memories.

Plan Your Next Adventure with Halo

From stunning beach destinations to bustling city breaks, Halo Holidays has it all. Let us be your trusted travel partner and help you create the holiday of a lifetime. Contact us today and start planning your next adventure!

Last Minute Deals

All Inclusive Holidays

All Destinations

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,658)

434 reviews in the last 12 months

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Rated 5 out of 5 stars

To Ever Dearest VANESSA of HALO…

To Ever Dearest VANESSA of HALO FLIGHTS,
I would like to say THANK YOU for your excellent service today. The whole process was smooth, safely and very well explained.
I am very impressed and truly appreciate your kindness, patience and professionalism throughout. Thank you making everything easy and reassuring.
HIGHLY RECOMMEND 🙌

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with Liza…

I had the pleasure of working with Liza Mendoza from Halo Travel earlier this year while initially planning a trip to Vietnam for March. Unfortunately, due to the Middle East conflict, we were unable to proceed with those plans. Throughout this time, Liza remained proactive, regularly checking in and offering support with alternative travel arrangements. This month, we were finally able to organize our homecoming trip and I can confidently say that Liza's patience, professionalism and willingness to help truly stood out.
Her level of care and attentiveness is not always seen in the travel industry and I would wholeheartedly commend her. Liza is a valuable asset to Halo Travel.

May 20, 2026
Rated 5 out of 5 stars

Reliable service

Liza, is so patient to find flights for me as i needed to fly back home emergency. This is not my firstime to book flights through her. many times now,thats why i an comfortable and trust Halo flights.

May 24, 2026
Rated 5 out of 5 stars

Good customer service

Good customer service. They reply to your message right away. Ella, assisted me so well. She was very patient and kind. She did her best to find me the suitable flight. Thank you Ella for your help. Halo flights is quite lucky to have you.

May 21, 2026
Rated 5 out of 5 stars

Trip to South Korea and Japan, multiple locations

I had planned my trip to South Korea and Japan with Kyra (Smith) since August last year and when the time came to enjoy it in mid March and suddenly had the problems with the Middle East, I thought this was a gonner. However, collaborated with Kyra very well who helped me find different options for travel just before so I won't lose my vacation. I got to travel and enjoy all the locations we have planned for and all the accommodations selected were top notch with good location close to main attractions. I had my bullet trains scheduled in advance by her at reasonable times before and arriving to my next location so I didn't ended up at weird hours having to fend for myself in a foreign country. I appreciated this very much but also the fact that she kept in touch through my journey to make sure I am okay and was managing the itinerary and all my stops/transport well. Thank you Kyra, I had a well planned journey which I enjoyed so much that I am already thinking when can I go back to Tokyo as there's still much more to explore. We'll keep in touch about that :)), thanks again.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Vanessa is extremely helpful

Vanessa is extremely helpful, quick-witted, and is very efficient with her job. She provides answers to all my concern and very quick yo respond. 👍🏼👍🏼👍🏼

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Having booked through Halo Holidays in…

Having booked through Halo Holidays in 2025 to go to South Korea, we booked again for April 2026. Everything went smoothly and had 2 thoroughly enjoyable holidays thanks to Damian who sorted it all. We have decided that we will go again for the 3rd time in 2027 and Damian has come through again, even though prices are fluctuating due to the ongoing fuel problems, he got us a brilliant deal again.
Thank you Damian for our dream holidays

May 18, 2026
Unprompted review
Rated 4 out of 5 stars

It was a first time i used halo flight…

It was a first time i used halo flight is a bot challenging because when i did reservations and gave my 200£ deposit and the rest was monthly payments when i decided to payment the rest of my balance didn’t tell that i need to pay more because of the fuel situation, so i decided to cancel my flight, but I don’t like to upset my daughter so i just pay another 250£ just to get my e-ticket and thanks Mrs Liza for you help

April 30, 2026
Rated 4 out of 5 stars

Amazing Japan and Philippines holiday

We recently booked our Japan and Philippines trip through Halo Flights and overall had a really good experience. The hotels and excursions were well chosen, and we had an amazing time throughout the trip. The itinerary itself worked well and communication during the planning stage was very helpful.

A special thank you to Peter, who was responsive, supportive, and helped put together a memorable holiday for us.

There were just a few issues with the return journey that we feel could have been communicated more clearly. Although the 23kg luggage allowance was explained to us in advance, for a multi-country trip it did feel a bit restrictive and we didn’t feel there were many alternative options available.

On our return journey, the itinerary stated we would be flying with Korean Airlines, but we ended up flying with Virgin Atlantic instead. We also arrived in Incheon at 5:30am rather than 7am as expected, which made the layover feel much longer.

There was also confusion regarding our Heathrow arrival terminal. Our itinerary stated Terminal 3, but we actually landed in Terminal 4, which caused some stress as we had arranged a pickup waiting at Terminal 3. Luckily, they checked and were able to find us at Terminal 4.

Despite these issues, we genuinely enjoyed the holiday overall and really appreciated the effort put into organising the trip. Japan and the Philippines were an excellent combination, and we’d definitely consider booking again in the future.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

The holiday was amazing

The holiday was amazing, hotels were awesome and flights and internal traveling was a breeze. Kira was awesome and put my mind at ease with queries. Prices were amazing as well.

April 11, 2026
Unprompted review

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