Great customer service, very helpful and friendly. My problems were solved the first time, not the 2nd or the 3rd. I highly recommend Hamilton for parts and service to get the job done rite the first... See more
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Every time I reach out to get parts or help, these guys are extremely knowledgeable on the engines from Hatz. My experience with Mike Cooper is always stupendous. The help he provides is unmatched!
Had a machine down. emailed Tom Bychowski for a parts order. even though Tom was no longer in the parts dept. he responded promptly, redirected my order to the proper channel and made sure it was plac... See more
Jimmy Stevens at the Greenville Sc location was awesome. I needed an odd fuel Injector for a Kohler diesel engine and he took the time to find it and verify what I needed with Kohler. He went well abo... See more
Company details
Written by the company
BUILT WITH INTEGRITY, POWERED BY SERVICE Diesel engines by Deutz, Isuzu, and Scania. Natural Gas, Gasoline and LP engines by Husker Power, PSI, NG Engines, and Zenith. Our packaged products include both Generator and Pump solutions to meet your needs.
Contact info
United States
- www.hamiltonpower.com
4.8
Excellent
349 reviews
Hasn’t replied to negative reviews
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Joe and Chris are always very helpful…
Joe and Chris are always very helpful and quick to respond. Transactions are a breeze!
May 1, 2022
Great customer service
Great customer service. Only problem is you have to open an account before they will ship. Whether charge or COD. Good communication on when the part is shipping and you will receive!
April 29, 2022
Had to call multiple times 2 different…
Had to call multiple times 2 different days to finally get to talk to some one in person. None of my messages were returned. Parts guy was knowledgeable.
April 22, 2022
The team at Hamilton is doing pretty…
The team at Hamilton is doing pretty well with the large workload of taking on a new OEM and all of the things that entails. I am happy with the progress thus far and look forward to a good relationship in to the future.
April 20, 2022
AWESOME VENDER.
April 20, 2022
Great service overall!
April 5, 2022
VERY FAST RESPONSE TO REQUEST FOR QUOTE
April 1, 2022
Chris Small at the Portland location…
Chris Small at the Portland location was very helpful with getting us the parts we needed for our Isuzu engine.
March 30, 2022
The guys in parts where helpful and…
The guys in parts where helpful and professional. Thank you.
March 27, 2022
Called with a few part numbers and they…
Called with a few part numbers and they helped me with the right one and got me a shutdown ordered for my generator and it showed up in a few days
March 15, 2022
I always get excellent customer…
I always get excellent customer service. Usually has the parts I need in stock.
March 2, 2022
Chris was very help full and was very…
Chris was very help full and was very easy to work with!
February 28, 2022
Chris Small found the part I needed…
Chris Small found the part I needed ordered it direct form Isuzu and I got the order promptly I called and asked what the freight charges were and he emailed me the Invoice promtley
February 23, 2022
Always a pleasure working with Joe
Always a pleasure working with Joe, Andy, and Rory!!
February 18, 2022
Excellent over the phone service
Excellent over the phone service. The part was direct shipped and correct!
February 4, 2022
Late parts
The gentleman that sent me the fuel solenoid did not listen when I told him that I needed the part overnight. I paid for overnight shipping, and although it was a Friday, I was expecting it to be delivered on Saturday. It did show until Monday and we had to find one from a fellow fisherman to go out fishing. Missing a day of crabbing can cost way more than the price of red label shipping. There was no sense of urgency which is what I am starting to see with many young men in this country. Quite sad.
January 30, 2022
Reply from Hamilton Power Solutions
Thank you for your feedback regarding your recent experience with us. We sincerely apologize for the delay in receiving the necessary part and will use this situation as a reminder for our sales team to confirm NDA delivery dates proactively. Our Sr. Customer Support Manager, Mary, spoke to you earlier this week regarding this situation and is available should you have any other questions.
Great group of people
Great group of people. Easy to do business with. Quick responses to inquiries and quick shipping. All around a great company to deal with!!
January 26, 2022
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