Great experience, I had an email conversation which guided me through in the choosing of one of their jewellery products. I received them in the estimated time, nicely packaged with no excess of mat... See more
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Absolute quality! The NUFC hanging bracket is stunning and the recipient will definately love it. It arrived much quicker than I expected and it was so well packages. It was wrapped in bubble wrap a... See more
I saw it online ordered it on line and it was delivered within a week. My only issue is that it’s a wee bit smaller than I had anticipated but realise that this is due to my inability to correctly s... See more
wonderful! one of my favorite treats is to manage to get a package from England! this was an artisan's beautiful work, sent quickly, beautifully wrapped! thank you . nancy cloos babin
Company details
Written by the company
Handmade in Britain is a leading promoter of contemporary British craft. We champion and support outstanding designer-making talent that exists across the British Isles through contemporary craft and design events, an online marketplace, and virtual events programmes. From its inception in 2007, we have stayed true to our original goal of promoting the finest design and craft practitioners in the UK, through fairs, events, and pop-ups. A dedicated online marketplace was established in 2019 which came into its own during the Covid lockdowns of 2020 and 2021 when we seamlessly introduced “Virtual Fairs” for our makers and customers alike. As well as retail opportunities, workshops and business mentoring are also key to our mission to support designer-maker communities. By increasing accessibility, creating new market opportunities, and maintaining the highest standards in the contemporary craft sector, we continue to grow and expand whilst raising our profile within the industry and beyond.
Contact info
35 Wolffe Gardens, E15 4JJ, London, United Kingdom
- piyush@handmadeinbritain.co.uk
- www.handmadeinbritain.co.uk
4.8
Excellent
70 reviews
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Website was so easy to navigate and…
Website was so easy to navigate and ordering was simple. Kept informed on how my order was progressing. Quick delivery too.
February 20, 2023
Reply from Handmade in Britain
Hi Sheila,
Thank you for sharing your lovely review, we are glad our website was easy to navigate and your order was efficiently processed with quick delivery.
Don’t forget you can shop for exquisite, contemporary British craft at Handmade Oxford, The International Contemporary Crafts Festival at Waterperry Gardens in June. Limited early bird tickets are available to buy now on our website!
Best wishes,
Branwen @HandmadeinBritain
Reply from Handmade in Britain
Hi Gillian,
Thank you for your wonderful review, we are glad to hear your order was delivered safely.
Don't forget to check out our Special Offers on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Beautiful work on superb materials
Beautiful work on superb materials, order came quickly too, somehow dodging postal strike action.
December 14, 2022
Reply from Handmade in Britain
Hi Ms Jan Jenkins,
Thank you for your wonderful review, we are thrilled your order arrived quickly.
Don't forget to check out our Special Offers on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
The mugs are wonderful & beautifully made
The China mugs are very pretty and depict famous London sites in a clean modern manner. They were purchased as a gift and my husband likes them very much. They are wonderful reminders of our recent trip.
December 3, 2022
Reply from Handmade in Britain
Hi Elaine,
Thank you for your lovely review! We are so glad you like the mugs and enjoy the sentimental value they bring to you and your husband.
Don't forget to check out our Christmas gift guide on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Reply from Handmade in Britain
Hi John,
Thank you for your lovely review, we are glad your goods arrived on time and as you expected.
Don't forget to check out our new arrivals on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Gorgeous item
Gorgeous item, packaged lovely and a very quick, fast and easy transaction
November 5, 2022
Reply from Handmade in Britain
Hi Angie,
Thank you for sharing your lovely review, we are glad that you experienced a smooth transaction and love your item.
Don't forget to join us for our Online Virtual Fair from Friday 25 November – Sunday 27 November for more exquisite, contemporary British craft. More information can be found on our website.
Best wishes,
Branwen @HandmadeinBritain
Reply from Handmade in Britain
Hi Zoe,
Great to hear that you found our site easy to use and received a quick delivery, thank you for sharing your review.
Don't forget to join us for our Online Virtual Fair from Friday 25 November – Sunday 27 November for more exquisite, contemporary British craft. More information can be found on our website.
Best wishes,
Branwen @HandmadeinBritain
I've purchased the same item twice
I've purchased the same item twice. It's been that good.
October 18, 2022
Reply from Handmade in Britain
Hi David,
Thank you for your lovely review, great to hear that you bought the item twice!
Make sure you check out our new arrivals on our website for more exquisite, contemporary British craft.
Best wishes,
Branwen @HandmadeinBritain
Reply from Handmade in Britain
Hi Emily Ho,
We are thrilled to hear that you will buy from us again! Thank you for sharing your lovely review.
Make sure you check out our new arrivals on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Quick service and lovely items allowed…
Quick service and lovely items allowed me to receive them by UK post during a week long visit from overseas. Well done.
August 9, 2022
Reply from Handmade in Britain
Hi USA visitor,
Thank you for your lovely review, great to hear you received a quick service. Don't forget to check out our new arrivals on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Beautiful earingsp
The earrings I purchased are beautiful- just love them. Excellently made and delivery prompt.
August 7, 2022
Reply from Handmade in Britain
Hi Elizabeth,
We are thrilled to hear that you love your earrings and received a prompt delivery, thanks for sharing your review with us.
Don't forget to check out our new arrivals on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Fantastic service
This was my first purchase and it will not be my last. The whole process was very straightforward and any queries I had were answered promptly and personally. Would definitely recommend this site, the jewellery I purchased was exactly as stated on the site and I was very pleased with it.
July 15, 2022
Reply from Handmade in Britain
Hi Alison,
Thank you for sharing your lovely thoughts on our customer service, I will pass this along to my team. We are thrilled you are happy with your purchase and will be back again.
Don't forget to check out our new arrivals on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Reply from Handmade in Britain
Hi customer BH,
Thank you for your wonderful review! We are so glad you received a fast delivery and would recommend us.
Don't forget to check out our new arrivals on our website for more exquisite, contemporary British craft!
Best wishes,
Branwen @HandmadeinBritain
Somewhat nebulous workshop/entry…
Somewhat nebulous workshop/entry tickets booking process whereby it was unclear what the "1 free entry ticket if you book a workshop" mentioned in one email a while ago actually meant or how one went about obtaining that. Separate booking systems for workshops and entry shed no light on that and was confusing. Had to wait a few days before I got confirmation of whether I needed to book entry tickets or not, having booked 3 workshops on 3 days. Found out I didn't need to book entry on any day where I was attending a workshop, but I very nearly booked entry tickets by that time - so glad I held on. Would have booked one of my 3 workshops on a third day if I had known it would have got me free festival entry for that day, though, so a little annoyed about that. These problems could have been resolved through clearer language ("booking a workshop automatically gets you free entry on the day of the workshop" in each email sent prior to the event, and repetition of message, especially af the point of booking the workshops, for example). I've given polite feedback to staff by email. I'm hoping the actual festival will be better managed than the booking process. Looking forward to the event!
June 22, 2022
Reply from Handmade in Britain
Hi Kid A,
We are sorry to hear about your experience. The workshop ticket offer was valid for a certain time period. Information about the promotional workshop offer was not found because it ended when you purchased workshop tickets. As a gesture of goodwill, we included you in the offer. The issue you were also experiencing was by a third-party organisation.
Thank you for your initial feedback via email and for discussing the issues you have experienced with our team privately. Please note, the organisation of our festival is not a reflection of the booking process you have shared. We hope you enjoy the workshops.
Best wishes,
Branwen @HandmadeinBritain
Excellent and friendly organisation with people at its heart.
Excellent. Helpful and friendly communication from an organisation that clearly values its customers and creators alike. Good to feel part of a helpful movement supporting local, national and global crafters.
June 10, 2022
Reply from Handmade in Britain
Hi CP,
Thank you for your lovely review, we are glad you received helpful and friendly communication and thanks for your support!
Don’t forget you can shop for exquisite, contemporary British craft at Handmade Oxford, The International Contemporary Crafts Festival at Waterperry Gardens on 23-26 June. Tickets are available to buy now on our website!
Best wishes,
Branwen @HandmadeinBritain
Reply from Handmade in Britain
Hi Christine,
Thank you for sharing your wonderful review!
Don’t forget you can shop for exquisite, contemporary British craft at Handmade Oxford, The International Contemporary Crafts Festival at Waterperry Gardens on 23-26 June. Tickets are available to buy now on our website!
Best wishes,
Branwen @HandmadeinBritain
Prompt arrival and lovely earrings and…
Prompt arrival and lovely earrings and pendant. Photo on a model would help with scale.
May 30, 2022
Reply from Handmade in Britain
Hi Charlotte,
Thank you for sharing your experience with us, we are so glad you received the earrings and pendant promptly!
Don’t forget you can shop for exquisite, contemporary British craft at Handmade Oxford, The International Contemporary Crafts Festival at Waterperry Gardens on 23-26 June. Tickets are available to buy now on our website!
Best wishes,
Branwen @HandmadeinBritain
Great service
Great service! I had a query about tickets that I purchased and they got back to me and put my mind at rest straight away. I am very happy with this company.
May 17, 2022
Reply from Handmade in Britain
Hi Mrs Cockerill,
Thank you so much for your wonderful review! We are excited to see you at Handmade Oxford, The International Contemporary Crafts Festival very soon in June.
Best wishes,
Branwen @HandmadeinBritain
They went above and beyond to help me…
They went above and beyond to help me and were really nice to deal with. Thanks again.
May 14, 2022
Reply from Handmade in Britain
Hi CMB,
Thank you for sharing your experience with us and your lovely thoughts on our customer service, I will pass this along to my team.
Don’t forget you can shop for exquisite, contemporary British craft at Handmade Oxford, The International Contemporary Crafts Festival at Waterperry Gardens in June. Tickets are available to buy now on our website!
Best wishes,
Branwen @HandmadeinBritain
Brilliant customer experience every…
Brilliant customer experience every step of the way ... from the initial conversations with Tom to place the correct order all the way through to receiving the stunning bracelet made by Cecile ... and beautifully packaged too. Bravo to the team at Handmade for wonderful customer service 👌
May 9, 2022
Unprompted review
Reply from Handmade in Britain
Hi Zo,
Thank you for sharing your lovely thoughts on our customer service, I will pass this along to my team. We are thrilled you are happy with your purchase and the packaging!
Don’t forget you can shop for exquisite, contemporary British craft at Handmade Oxford, The International Contemporary Crafts Festival at Waterperry Gardens in June. Limited early bird tickets are available to buy now on our website!
Best wishes,
Branwen @HandmadeinBritain
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