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Rated 1 out of 5 stars

I have used in the the past but canceled as I think its well overpriced!!!! This is a text generation website. nothing fancy. I would pay £10 / month but not worth more. Plus I have canceled my subscr... See more

Rated 2 out of 5 stars

The documents produced are of high quality and honestly impressive. However, the business model HANDS HQ is very prohibitive by limiting you to a certain number of 'projects' per month, for instance,... See more

Company replied

Rated 1 out of 5 stars

Unable to include a coshh unless paying for the £70 package! Greedy and misleading. Won't be returning.

Company replied

Company details

  1. Public & Local Services

Information provided by various external sources

Simple yet powerful cloud-based app for creating risk assessments, method statements and COSHH assessments in minutes.


Contact info

1.2

Bad

TrustScore 1 out of 5

183 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super easy!

As a complete beginner I found it super easy, and very professional. I don't need REMS very often so £30 a pop is a bit high but for the jobs I do in maintenance for local NHS trust it's still worth it.

December 31, 2019
Unprompted review
Rated 3 out of 5 stars

Good looking RAMS

Good looking RAMS, the price, though, is far too much for me. I could only be an occasional user at best.

December 23, 2019
Unprompted review
Rated 4 out of 5 stars

Good easy to use app

Positive: Very easy to set up, edit and use, very professional layout and methods of distribution.

Negative: Sometimes, appeared to retain selections in Risk Assessments that I had unchecked. As this was first use it may have been user error; time will tell.

November 25, 2019
Unprompted review
Rated 3 out of 5 stars

Only doing 3 stars as this should…

Only doing 3 stars as this should include legislation for Northern Ireland. Other than that this service is 5 star. Update the NI legislation and I'd happily give a 5 star review

September 21, 2019
Unprompted review
HANDS HQ logo

Reply from HANDS HQ

Hi Graham,
Thank you for taking the time to provide this feedback. Updating the content to include NI legislation is a great idea, and I have passed this onto the team to be looked into in our next content review. In the meantime, we do also offer custom packages which allow you to include your own content into the system. If you would like to hear more information on this, please do not hesitate to get in touch.
Best wishes,

Rated 2 out of 5 stars

Service Review

The documents produced are of high quality and honestly impressive. However, the business model HANDS HQ is very prohibitive by limiting you to a certain number of 'projects' per month, for instance, for £70.00 per month means you can create 3 'projects', which I believe is a little high, I would be happy however to continue my subscription if I had unlimited projects. This is clearly a software restriction and not a resource one, hence the mention of the business model.

September 18, 2019
Unprompted review
HANDS HQ logo

Reply from HANDS HQ

Hi Charles,
Thanks for taking the time to leave us a review.
It is great to hear that you are impressed by our software and the quality of the document you create with HANDS HQ.
I am sorry that you are not happy with the pricing of our service.
We work hard to create a pricing plan that we believe is both competitive and which enables us to continue to invest in the development and maintenance of our product and ensure we can deliver the high quality our customers look for.
Your feedback will certainly be taken into account when we next review our pricing.
Best wishes,

Rated 5 out of 5 stars

Needed to do a risk assessment and…

Needed to do a risk assessment and method statement at short notice, handsHQ looked like the easiest site to use, although it was a little more expensive it had everything i needed and saved a lot of time and hassle

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

A dreaded task made simple. Thank you!

Never done one of these like this before as previously had to rely on copious form filling and 'oh yes, forgot that bit' or 'oh where do I begin' but this was so quick and easy, We now looking forward to doing the next one! It looked professional and extensive. Well done you guys! ...and thank you!

September 6, 2019
Unprompted review

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