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Rated 1 out of 5 stars

I have used in the the past but canceled as I think its well overpriced!!!! This is a text generation website. nothing fancy. I would pay £10 / month but not worth more. Plus I have canceled my subscr... See more

Rated 2 out of 5 stars

The documents produced are of high quality and honestly impressive. However, the business model HANDS HQ is very prohibitive by limiting you to a certain number of 'projects' per month, for instance,... See more

Company replied

Rated 1 out of 5 stars

Unable to include a coshh unless paying for the £70 package! Greedy and misleading. Won't be returning.

Company replied

Company details

  1. Public & Local Services

Information provided by various external sources

Simple yet powerful cloud-based app for creating risk assessments, method statements and COSHH assessments in minutes.


Contact info

1.2

Bad

TrustScore 1 out of 5

183 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent

excellent , easy to use , great results will be using HANDS HQ again on our next project.

February 9, 2018
Unprompted review
Rated 1 out of 5 stars

Unable to include a coshh unless paying …

Unable to include a coshh unless paying for the £70 package! Greedy and misleading. Won't be returning.

February 8, 2018
Unprompted review
HANDS HQ logo

Reply from HANDS HQ

Hi Chris, I'm sorry you feel you were misled - that is never our intention.

Our pricing page shows COSHH listed only on our Advanced plans and above but I'll review with our team to see if we can make it clearer COSHH is not available on Basic.

As a gesture of goodwill, I have refunded the cost of your upgrade from Basic to Advanced.

Please get in touch with us if we can do anything further to help you with.

Rated 3 out of 5 stars

Not being able to pay on a monthly …

Not being able to pay on a monthly basis is not practical to a small company like ours, to pay the high costs up front should be reviewed.

January 15, 2018
Unprompted review
HANDS HQ logo

Reply from HANDS HQ

Hi Rick,

Thank you for taking the time to provide us with your feedback.

At HANDS HQ we do offer monthly packages, the details of which can be found via the link below:

https://www.handshq.com/pricing/

If you wish to change your current plan, please contact us via help@handshq.com and we will be happy to assist you with this.

I hope this helps.

Rated 4 out of 5 stars

Easy to use

Easy to use - doesn't really cover our industry yet, (solid fuel heating / chimneys), so had to add stuff - but format was really helpful in doing this.

January 15, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Got my rams for a massive contract secured did exactly what I needed. Well worth the money. A class docs that look the business. Will defo be using again. Thank you. X x

October 20, 2017
Unprompted review
Rated 3 out of 5 stars

A very user friendly application

A very user friendly application, it's best to know what your talking about before you use it, but having put in the required information the output was amazing, and both myself and my colleagues will be using Hands HQ from now on! Excellent.......

August 27, 2017
Unprompted review
Rated 5 out of 5 stars

Great piece of kit.

Great piece of kit.
Very simple to use and my clients have been more than happy with the RAMS that I have provided them with

August 23, 2017
Unprompted review

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