Happy Beaks Reviews 

260
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the bird food is well-loved by birds and often results in no waste. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and on time. People also appreciate the overall excellent service, finding the ordering process easy and the products to be good value for money. However, some customers also noted issues with delivery, including parcels being left outside in poor weather or not arriving at all. Some reviewers were not happy with the customer service, citing unhelpful responses, expensive support calls, or problems with voucher codes and IT issues leading to order cancellations.

What people talk about most

Product

Customers had positive experiences with product quality, frequently praising the excellent and high-quality... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency,... See more

Quality

Reviewers consistently mention positive feedback about quality, with many praising the excellent and best... See more

Price

Users describe ambiguous interactions with price, with many customers praising competitive pricing,... See more

Service

Clients share positive opinions on service, consistently describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The overall experience is excellent in all departments, bird food, packaging and delivery. Only complaint is the delivery company leaves it outside if we are out, so if it’s heavy rain the peanuts a... See more

Rated 5 out of 5 stars

Been buying wild bird food for a while from Happy Beaks, the birds love it, no waste and always the best quality. Delivery free and quick, and some great offers on usual purchases. Thank you.

Company replied

Rated 5 out of 5 stars

Great products, always good quality. From ordering to receiving my order was less than a week. Excellent service. Prices are competitive too!

Company replied

Rated 5 out of 5 stars

Highly recommend this company. Items usually in stock for immediate delivery, which is next day. Quality of products excellent. Great service


Company details

  1. Seed Supplier
  2. Bird Shop
  3. Garden

About Happy Beaks

Written by the company

Here at Happy Beaks we love all things feathered, and it gives us joy that everyday we can help birds live a healthy life. Our aim is to deliver the best quality bird food possible, as fast as possible and at the best price too!

Now more than ever, nature needs a helping hand, and that’s why we started Happy Beaks. By providing nutritious, high quality bird food at a price that is affordable to the masses, we can help you, help nature; and that feels great!

Of course we don’t want to give you just any bird feed, which is why, when it comes to our suppliers and bird food, we check, check and check again. Any feed or seed that comes through the doors of Happy Beaks, are and always will be, from the best bird food suppliers possible.

Happy Beaks offer next working day delivery with every order, as standard. Why? Because you wouldn’t want your birds to wait for their dinner, so we won’t make you wait for your delivery either.

Whatever your reason for using Happy Beaks, we’re just happy you’re here. By feeding the nature in your garden, you’re helping the world around us and doing something great!

From everyone at Happy Beaks, cheers!



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

260 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(260)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely disgusting service would not…

Absolutely disgusting service would not recommend anybody using Happy Beaks, next day delivery!!!! I have now been waiting over a week for a refund as my seed was not sent.Perhaps Derek Whitsance will deal with this because he replies straight away to positive reviews so hopefully he also deals with negative reviews.

October 8, 2020
Unprompted review
Rated 1 out of 5 stars

Fast delivery of the wrong items not…

Fast delivery of the wrong items not just once but three times, on a order of eight items only two were delivered correctly. Shambolic customer service. When given the returns label to send them back to them it is Clifford James returns department, one quick google of there name explains why this is such a poor company and should not be used. I would give it less than a star if i could. Even when the right products arrived the Two lantern nut feeders one of them is in perfect condition the other has vertical posts that are not straight they are all leaning to one side. For your own sake's use another company AVOID AT ALL COSTS.

August 8, 2020
Unprompted review
Rated 1 out of 5 stars

The delivery service you pay for is…

The delivery service you pay for is nothing like what you receive. Ordered next day delivery by dx or royal mail.
Ended up with HERMES and still waiting. supposed to be delivered today But Hermes claim they are still waiting for my item.
Avoid these dishonest people.

July 22, 2020
Unprompted review
Rated 4 out of 5 stars

Happy Beaks are competitive on price…

Happy Beaks are competitive on price and helpful if a problem occurs, even during these challenging times they have kept on delivering food for the birds in my garden. We have so many youngsters that I can almost not fill the feeders quickly enough and get a courus every morning asking where their breakfast is.

July 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great Value for Money, Feed & Delivery

We order our wild bird seed, mealworms and suet pellets solely from Happy Beaks. The quality is excellent. The prices are very good. Their website is easy to use, and checkout simple. Delivery, even in these trying times with Covid-19, remains on time & we have had no delays at all. Our wild birds love the food, and at present we have a number of fledglings brought by their parents to sample the delights of our bird feeders and hoppers. Would highly recommend this wonderful company.

July 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

THe web site is easy to navigate. The products were available at an excellent price. I find a variety of birds visit the garden when I use Happy Beaks seed and the suet blocks. Delivery is prompt and it is the site I prefer to buy from. Would recommend to anyone.

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

Hi there i get so many birds in my…maureen

Hi there i get so many birds in my garden its wonderful all i can say is it must be the food i put out ,i have tried quite a few different ones now and they are all very good quality and good value and the service is excellent and the staff are very friendly so thank you happy beaks for keeping my fetherd friends happy

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

The birds love the seed

The birds love the seed. We recently had a problem with a bag of kibbled seed. I emailed the company and had a reply almost immediately. The problem was sorted and a new bag arrived within days. Great customer service. Highly recommend this company and the seed.

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

Happy birds.

Have bought from happy beaks many times and found everything is done smoothly,the birds love the food no complaints,shall use again.

July 7, 2020
Unprompted review

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