Thought I would try for the first time, a 2 for 1 offer but hit problems placing an order. The website locked up during the online payment phase but my debit card was still charged. Seems order had no... See more
Company replied
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The overall experience is excellent in all departments, bird food, packaging and delivery. Only complaint is the delivery company leaves it outside if we are out, so if it’s heavy rain the peanuts a... See more
Great service, good products, the birds love the variety, well priced, great delivery within a few days.
I contacted Garden Gear to enquire if I could buy a replacement cover for a portable 8x8ft storage "shed" and spoke with a gentleman who said he'd investigate and let me know. Which he duly did after... See more
Company replied
Company details
About Happy Beaks
Written by the company
Here at Happy Beaks we love all things feathered, and it gives us joy that everyday we can help birds live a healthy life. Our aim is to deliver the best quality bird food possible, as fast as possible and at the best price too!
Now more than ever, nature needs a helping hand, and that’s why we started Happy Beaks. By providing nutritious, high quality bird food at a price that is affordable to the masses, we can help you, help nature; and that feels great!
Of course we don’t want to give you just any bird feed, which is why, when it comes to our suppliers and bird food, we check, check and check again. Any feed or seed that comes through the doors of Happy Beaks, are and always will be, from the best bird food suppliers possible.
Happy Beaks offer next working day delivery with every order, as standard. Why? Because you wouldn’t want your birds to wait for their dinner, so we won’t make you wait for your delivery either.
Whatever your reason for using Happy Beaks, we’re just happy you’re here. By feeding the nature in your garden, you’re helping the world around us and doing something great!
From everyone at Happy Beaks, cheers!
Contact info
LD3 8BT, Brecon, United Kingdom
- www.happybeaks.co.uk
4.4
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Reply from Happy Beaks
Thank you for your 4-star review. We’re really pleased to hear the service was prompt and met your expectations as advertised. We always aim for a 5-star experience, so we hope we can earn that extra star from you next time!
Louise
Happy Beaks Customer Care
Online ordering hassles
Thought I would try for the first time, a 2 for 1 offer but hit problems placing an order. The website locked up during the online payment phase but my debit card was still charged. Seems order had not been placed though. Also created a new account which showed no order history or info. Ended up emailing my order details instead but got no reply or explanation. The goods (25kgs) then arrived silently 2 days later so I will try them. Then I discovered my new account had been deleted. So lose 2 stars for the unsatisfactory ordering hassles, and I probably won't bother again.
April 29, 2026
Unprompted review
Reply from Happy Beaks
Thank you for your feedback, and we’re sorry your first ordering experience was frustrating. The issues you describe during checkout and with your account are certainly not the experience we aim to provide, and we understand how concerning it must have been to see a payment taken without confirmation or communication from us.
We’re pleased your order did arrive promptly, but we appreciate that the lack of updates and account issues affected your confidence in ordering with us. Your comments have been shared with our team so we can review what went wrong and improve the process going forward.
We do hope the product itself meets your expectations, and that we may have the opportunity to provide you with a much smoother experience in future.
Always very quick delivery and wen site…
Always very quick delivery and wen site is easy to use.
March 28, 2026
I have bought bird food from Happy…
I have bought bird food from Happy Beaks many times and I cannot fault the delivery or the quality of the products (heartily endorsed by my local bird population).
February 18, 2026
Great offers and no seeds wasted
Great offers on bird food and excellent delivery time, first time trying their products filled two feeders (only small ones)put them out in the morning saw a few birds visit even bobbing robin, got up next morning both feeders completely empty and no seeds on the ground, that makes the product well worth it as there's no messy wastage, very happy.
March 29, 2026
1.The feeder ordered was £4.99 and not filled.filled…
1.The feeder ordered was £4.99 filled with meal worms,it was not filled and the base did not fit the feeder.
2.I have not received my order of meal worms.
3.I have already emailed you.
Awaiting your earlies response.
Kind regards
Richard Teasdale
March 28, 2026
Always reliable
Great products and consistently good service. Very happy with purchase
March 29, 2026
Excellent service as always
February 24, 2026
Good value supplies and fast delivery
Good value supplies and fast delivery. Easy to use web site. Very happy customer.
February 26, 2026
The overall experience is excellent in…
The overall experience is excellent in all departments, bird food, packaging and delivery. Only complaint is the delivery company leaves it outside if we are out, so if it’s heavy rain the peanuts are okay but the fat balls would be ruined as they’re only in cardboard.
James. Gower Swansea
February 26, 2026
Surprisingly poor quality suet update
I bought insect suet pellets and about a quarter of it is just powder. Previously they were all pellets with little waste. Have emailed you but no reply as yet
Update
My email hadn’t been submitted. I resubmitted and got a reply within 2 days with a promise of free suet pellets in compensation. Happy with the response and speed. Will continue to use this company. This was just an unfortunate hiccup.
February 25, 2026
Excellent Product and Service
This seed is a repeat Purchase for me. The seed mix is of a good quality, value for money and, most importantly, the birds love it.
Website is easy to navigate. Prompt order confirmation and dispatch. Tracking information provided and quick delivery.
February 22, 2026
Happy beaks makes Happy me
This was my first time using happy beaks ,and I'll probably use them again, the quality off the feed and feeders was excellent, I'm quite fortunate I've got a big garden and use several feeders so I get threw a lot of feed.
February 22, 2026
Bird food
It was easy to find what I wanted, delivery was quick and the added price reduction on the seeds was helpful
February 21, 2026
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