Harbour Holidays Reviews 

332
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional locations of the properties, offering easy access to beaches and town centers. Guests also appreciate the helpful and friendly staff who go above and beyond to ensure smooth check-ins. People consistently describe the accommodation as spotlessly clean, well-equipped, and providing a comfortable home away from home. However, some people mentioned minor cleaning oversights and that certain properties looked a bit tired externally. A few other people also felt that a small number of items, such as specific furniture pieces or lack of certain amenities, could be improved.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting unbeatable proximity to the harbour side and... See more

Holidays

Customers had positive experiences with holidays, reporting wonderfully efficient booking and helpful staff... See more

Facilities

Users describe positive interactions with facilities, often highlighting wonderfully clean and well-equipped... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the cleanliness,... See more

Staff

People report positive experiences with staff, highlighting their professional, friendly, and accommodating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another wonderful stay at a Harbour Holidays property- 5 Trevibban Barton Barns, beautiful area (vineyard and wine bar just round the corner) and fab facilities in the barn with a lovely welcome pack... See more

Company replied

Rated 5 out of 5 stars

Just returned from another lovely week in Padstow. We have been using Harbour Holidays to book our cottage for numerous years and we cannot fault the service they have provided both online and in pers... See more

Company replied

Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,coo... See more

Company replied

Rated 5 out of 5 stars

Sundance - Harlyn Wonderfully clean well equipped property in fantastic location HH were easy to communicate with and the addition of the app that they sent through was brilliant - something we’... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

332 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(332)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great value and excellent stay

The property is really nice with everything you require

The booking process was effortless and we had to flex our stay a little for Health issues but the agent was more than accommodating

Whilst the property is a little out from padstow it is a lovely walk into the town with a Tesco within 500 yards.

Really enjoyed the stay as did our little westies and would recommend it highly

December 23, 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Peter,
I am so glad you enjoyed your stay at Cowries, thank you for the great feedback. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Padstow Xmas 2026

Just returned from our Christmas stay at 3 Little Dinas. As ever the property was beautifully decorated for Christmas. We’ve been booking with HH for years now. The team are always friendly and happy to help with any questions you might have. We’ve already booked for May and August and will no doubt return for Christmas 2026.

December 19, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Lynne,
Its so great to hear that you enjoyed your stay at 3 Little Dinas, thank you for the great review. We hope you come back again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We have been using harbour holidays for…

We have been using harbour holidays for many years, three times this year. Cannot fault them at all, any issues dealt with immediately and the notification of early check in it’s an absolute bonus….5 star from us.

December 21, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Mrs Baker,
Thank you so much for this lovely feedback, I am so pleased the team always look after you.
See you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A perfect christmas spent in Teazers …

A perfect christmas spent in Teazers the attention to detail was amazing. The decorations and thoughtful welcome pack was much appreciated.
The quality of the fixtures was 1st class it was,amazing just to sit and watch go by. Harbour lights were fantastic.
Finally a hugethankyou to harbour holidays and the owner. First class service from beginning to end.

December 20, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Roger,
I am delighted to hear that you had such a wonderful stay at Teazers, thank you for your kind review. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A Christmas Treat

Our stay at Estuary View Padstow during the Christmas holidays was excellent. Beautifully located on the harbour with stunning views across the estuary. Apartment was well presented and furnished, spotlessly clean, warm and welcoming. The added touch of Christmas card, fizz and chocs were a lovely thought and much appreciated.
We have stayed in Padstow many times over the years in various houses and apartments. Estuary View is by far the best accommodation and we will definitely return

December 20, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Mrs Sutton,
Thank you for this wonderful review , we are so glad you enjoyed your Christmas break. I will pass this feedback on to the owners. We hope you visit again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Excellant service

Excellant service

December 13, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Fiona,
Thanks for the review! Merry Christmas.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Perfect location

We've been coming to Padstow for our girls weekends for quite a few years now and Hillside is one of the nicest houses we've stayed in. Perfect location. Spotlessly clean and equipped with everything you need.

December 12, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Tracey,
Thank you for this lovely review, we are so glad you enjoyed your stay at Hillside. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Always Look after us well

We have booked with harbour holidays for many years - always great to deal with and look after us very well.

December 1, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Tina,
Thank you for this fabulous review, see you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Padstow! Our happy place!

Another fabulous stay with our grown up family & grandson.
Beautiful property home from home . A total credit to the owners.
Harbour holidays as always a friendly professional service from the team from booking to receiving info & access links etc. Definitely recommend .

December 5, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Tanya,
Thank you for taking the time to leave this review. I will pass this on to the team and the owners. We hope you stay again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Such an amazing stay in Padstow

Such an amazing stay in Padstow. Thank you again Harbour Holidays. We stayed in Little Dina’s which is a lovely bungalow looking out to the Estuary. Booking was so simple, great value and just an amazing experience all round. Highly recommend

November 21, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Anna,
Thank you for the great feedback, I am so glad you enjoyed your stay. See you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Lovely large house in a great location…

Lovely large house in a great location with the added bonus of off street parking for at least three cars.
Harbour Holidays are our go to company when we stay in Padstow because of their excellent friendly customer care and no problem is too small for them to resolve attitude.

November 21, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Mike,
We are so glad you enjoyed your stay, thank you for this fab review, I will pass this on to the team and the owners. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Great Agents - Unscrupulous Owner

We have just returned from a week in Padstow, which, overall was lovely. Harbour Holidays were very helpful throughout. The four star rating is based on our experience with the owner, not the Agent.

The owner of Lobcray Cottage ruined our experience. We had inadvertently not paid the £30 dog fee (now paid) and the owner subsequently accused us of causing damage to her property after we left.

We are seasoned travellers and treat all of the homes we visit with so much respect and care.

We left the home very clean and tidy and closed off rooms that we didn’t use to assist her.

Based on the owners’ unfounded ’accusations’ we would not therefore recommend staying here, but if you do, my advice would be to take photo’s so that you don’t have the same experience, post holiday, that we had.

Especially on the stairs!

Extremely disappointed!

November 22, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Marie,
Thank you for taking the time to leave us a review and for your kind comments about my Harbour Holidays team. We are sorry to hear about your feelings towards the owner but we appreciate you highlighting the positive parts of your experience.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Just returned from four night stay at…

Just returned from four night stay at Sea Meadows, booked through Harbour Holidays
Accommodation was fabulous, just as described
Harbour Holidays were exceptionally easy to communicate with, really helpful and friendly
Would highly recommend

November 22, 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Guest,
I am so glad that you enjoyed your stay at Sea Meadows. Thank you for the great feedback, I will pass it on to the team.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Holiday at Moonrakers

Have just returned from a holiday at Moonrakers apartment and liked it so much we have booked it again for next year.
Everything you need is there for a very comfortable stay, also the property is handy for the beach, local shops and pub.
Very pleased with Harbour Holidays with their helpfulness and contacting us on our journey down to let us know we could access the apartment early.

November 22, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Anthony,
Thank you for the great review, we are glad that you enjoyed your stay. We will see you next year!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Helpful and responsive

We have stayed at Chapel Lodge for the October half term week, with our children and grandchildren for several years. The accommodation works well for our family, and the house is clean and comfortable. It is close to the harbour and shops, and beautiful walks along the estuary. It is a special place for us and we all look forward to our week together.
Harbour Holidays have always been helpful and responsive if we have had any problems. I would certainly recommend them.

October 24, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Jennifer,
I am so pleased that you enjoyed your stay at Chapel lodge. Thank you for the fabulous feedback, we look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Lobcray, beautiful cottage, well presented with parking

Booked Lobcray in Padstow for my 60th birthday in November, a beautiful cottage, well presented and maintained to a high standard, highly recommended. It has its own parking space, perfectly situated in the centre of the village.

Harbour Holidays website was easy to use for the booking and provided helpful information links for our arrival. Thank you for making my birthday special.

Will use Harbour Holidays again 😊

November 14, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Rosalynd,
I am delighted to hear that you had a lovely birthday at Lobcray, I have passed this feedback on to the owner. We hope you stay again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A wonderful week in November at The Look-out

We stayed with Harbour Holidays in Padstow, at a wonderful and perfectly placed house called the Lookout, what a lovely clean and comfortable home it is. The garden is huge, and the view from the lookout bedroom is just amazing. Already looking forward to going back and booking the same place again. I can’t recommend this enough. Thank you so much for a wonderful week. See you soon Dave & Craig.

November 10, 2025
Unprompted review
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Reply from Harbour Holidays

Dear David,
Thank you for the great feedback, we are so glad you enjoyed your stay. We look forward to your next stay.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Harbour holidays agency is situated in…

Harbour holidays agency is situated in Padstow and we stay in two different accommodations by choice . Trevone and then Padstow. Our overall holiday is always made more enjoyable by the agency and the efficient way they handle problems.( eg umbrella washing line in the wind blown bent). The quality of the staff is equal to the accommodations they have on their books. Which is of a very high standard!!! Thank you to all.

October 1, 2025
Unprompted review
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Reply from Harbour Holidays

Dear June,
We really appreciate this review, I am so glad the team look after you during your stays. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We had a short break in Padstow ,Nov 7…

We had a short break in Padstow ,Nov 7 to 11. Harbour holidays arranged the last minute break and even managed a discounted fee for us. The house was as described, lovely place ,cider cottage, views across the estuary !

November 7, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Christopher,

Thanks so much for this amazing review, I am so pleased you enjoyed your stay. I will pass this feedback on. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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