Brilliant item fits perfect happy and safe to know o can travel with my own in safety great communication whilst delivered and swift responce to queries A lovely little gift as well saying m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There is nothing more but to say the best case. Best and friendliest maker. Great service, very good communication. At least this all in my opinion. Thanks Alessio for bringing more magic to our... See more
Company replied
When looking for a safe way to travel with your handpan you won't come around Hardcase Technologies since they offer the only good quality for hard cases on the market. Without the hard case you wi... See more
Company replied
Hardcase Technologies have been the leading brand in handpan bags and cases. They have always delivered the highest quality bags without compromise. If something does break, their customer service is... See more
Company replied
Company details
Written by the company
The Philosophy behind the Brand Hardcase Technologies is a company founded in 2011 with its headquarters based in Prato. To tell our story, we could say that it all started from the magical sound of the most melodious and passion for music. A trip to Denmark had transformed an inspiration into a concrete vocation. To interpret the Handpan as a lifestyle, had been the starting point of this wonderful adventure. To transform how it is natural to convey passion and professionalism when you are done with what you love into work. The focus of Hardcase Technologies is exclusively in the world of Handpans and the optimization of solutions and methods in respect of their transportation and protection of these delicate and precious musical instruments. We base our work on the search for quality, attention to detail and availability. Knowing that only through our ongoing commitment we can be the choice of many talented musicians. Our production is therefore concentrated on the use of semi-rigid and rigid protection. We do not use soft materials or soft-bags because they do not guarantee the protection and security of the instruments that are so heavy yet delicate. The main materials used in our production are EVA and ABS high impact. Hardcase Technologies aims not only to the private market, but works closely with Handpan Makers from around the world. Developing together with their logos and the optimal configuration for their product. We also can offer a door to door service, with discounts on shipments and maximum assistance. So, if you’re a Handpan Maker, do contact us and we will work together to find the best solution for your needs. In 2015 Hardcase Technologies officially entered the US market and will be part of the great American family. The surprises that the future has in store for us will be certainly many, both in terms of products and in interesting collaborations. Daydreaming is the key in fuelling our passion! HCT Crew
Contact info
Via Dosso Faiti 37, 59100, Prato, Italy
- 3889864147
- info@hardcasetechnologies.com
- www.hardcasetechnologies.com
4.7
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and fast delivery
After receiving a new handpan with special measurements, I needed a new handpan case. Alessio answered my questions real quick so I could choose my favourite handpan case. The delivery was quite fast and I love the backpack handpan case so much!
January 14, 2025
Reply from Hardcase Technologies
Thx you to much.. .. Bless alessio
Outstanding
Easy shopping. Super fast delivery to Germany. Outstanding design and quality. Love it ♥️
January 22, 2025
Unprompted review
Reply from Hardcase Technologies
Thx you to much.. .. Bless alessio
Good Quality Bag
Thank you Alessio for solving the problem. I like the quality of hct products and am pleased to own another bag of theirs. Keep on the good work.
January 27, 2025
Unprompted review
Reply from Hardcase Technologies
Thx you to much to follow our work ;-) . .. Bless alessio
Great service
Great service, super fast delivery and great communication. Very much appreciated
January 10, 2025
Reply from Hardcase Technologies
Much appreciated.. Ciaoo alessio
Absolutely fine quality, beautiful and 100% PET recycled material
Absolutely fine quality and beautiful.
Special highlight is the ecofriendly material from 100 % PET recycled base.
So, my result: highly recommended !!!
January 23, 2025
Unprompted review
Reply from Hardcase Technologies
Thx you to much to follow our work ;-) . .. Bless alessio
Reply from Hardcase Technologies
Always try our best. Ciao alessio
Great Customer Service as I had to…
Great Customer Service as I had to change my delivery and they were quick to oblige. Great inflatable bag as well. Love the design, protection and ease of use.e
December 31, 2024
Reply from Hardcase Technologies
Thx you to much to follow our work ;-) . .. Bless alessio
Good
Hello, friendly and helpful with my shipping address. The case looks really good.
December 10, 2024
Reply from Hardcase Technologies
Thx you to much to follow our work ;-) . .. Bless alessio
I love HCT products
I love the HCT products and can highly recommend the product quality, service and friendliness of its owner Alessio! <3 Bacio.
December 14, 2024
Reply from Hardcase Technologies
Thx you to much for following our work ;-) . .. Ciao alessio
Fast delivery
Fast delivery, good product.
Lack of any user manual.
Would be good to provide care instructions, etc.
Also, this review is for the stand, not for bag. Bag is superb!
December 12, 2024
Reply from Hardcase Technologies
Sorry, we do not plan for instruction anyway the bag is so easy to use. But we will think about that in the future. Thanks for your kind suggestion. alessio
Great service and product !
December 2, 2024
Reply from Hardcase Technologies
Thx you to much to follow our work ;-) . .. Bless alessio
Brilliant item fits perfect happy and…
Brilliant item fits perfect happy and safe to know o can travel with my own in safety
great communication whilst delivered and swift responce to queries
A lovely little gift as well saying merry Christmas how thoughtful and kind thank you love it will certainly recommend
December 12, 2024
Unprompted review
Reply from Hardcase Technologies
Thx you like the GIFT.. Always we have gift for our customers ;-)
pretty quick service
pretty quick service. However, I had to ask for corrected invoice as firs one was missing EU VAT.
November 26, 2024
Reply from Hardcase Technologies
Sorry .. not easy to follow all the small details... we are a super small company but work hard to make everyone happier then possible.
Airtek 2.0
What can I say? As always, impeccable in everything! 🚀 The shipping was super fast, once again confirming that this is my go-to place for buying cutting-edge Handpan accessories. Excellent quality at a fair price, in a word: TOP! 🤙🤙🤙 Grazie Ale 🖤
November 28, 2024
Unprompted review
Reply from Hardcase Technologies
Thx you ;-)- Big bless alessio
I have consistently found this product…
I have consistently found this product to be of high quality, and I can confidently say that I have always been very satisfied with my experience using it.
September 30, 2024
Reply from Hardcase Technologies
Thx for your lovely feedback. HcT Team
Absolutely the best Carrie case for my…
Absolutely the best Carrie case for my Pan I’ve ever had highly recommend
October 28, 2024
Unprompted review
Reply from Hardcase Technologies
So lovely .. Thx you again . Alessio
Amazing service!
I was very pleased by how fast the order arrived and how easy it was to find what I was looking for on the website, a lot of information to help you purchase the right size and product for your need.
October 12, 2024
Reply from Hardcase Technologies
Thx for your lovely feedback. HcT Team
It was easy to order online from Italy…
It was easy to order online from Italy to the USA. Shipment was very quick.
October 1, 2024
Reply from Hardcase Technologies
Thx, you.. We hope to have a special official retailer in the USA so it will be faster to order our products.
Reply from Hardcase Technologies
Grazie... Italiani nel cuore ;-)
Excellent company & service!
I don't know how, but I ordered my case from the US on September 16 and it arrived on my doorstep on September 24! I reached out with a question and Alessio replied quickly with the answer. Great experience, great company, great products. Thank you!
September 17, 2024
Reply from Hardcase Technologies
Thx my dear... Big bless.. Alessio
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.