Hardwarexpress Reviews 952

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that products arrive sooner than expected and are well-packaged. People are also very satisfied with the quality and performance of the products, frequently mentioning that items work perfectly and are competitively priced. The overall service, including the ease of ordering and helpful communication, is highly regarded by consumers. However, some customers also noted occasional issues, such as a lack of detailed tracking information for deliveries or receiving a different item than ordered. A few people experienced difficulties with product specifications, like battery terminals being at an inconvenient angle, or in one instance, a chicken feeder with misaligned holes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the product... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and competitive... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of online ordering,... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and fair... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using HardwareExpress for more years than I can remember and always the experience is perfect. This is the second time I've swapped the battery in this UPS and the previous one was su... See more

Rated 5 out of 5 stars

Everything about my order for the batteries went as predicted, I was kept informed about the delivery which was scheduled and arrived as per the date. The batteries were already charged and the swap o... See more

Rated 5 out of 5 stars

Really impressed with this purchase — the battery arrived super fast, much quicker than expected. It was well-packaged and ready to use straight out of the box. Works perfectly and performs exactly as... See more

Rated 5 out of 5 stars

Works at least as well as the OE manufacturer’s battery in the sense that one I bought 6.5 years ago has only just needed replacement and my experience with OE is not much beyond 5, although of cour... See more


Company details

  1. Battery Wholesaler
  2. Battery Store
  3. Car Battery Store

Written by the company

Hardwarexpress is a leading power protection specialist providing uninterruptible power supplies (UPS), UPS replacement batteries, Laptop Batteries and much more. Buy online at Hardwarexpress


Contact info

4.9

Excellent

TrustScore 5 out of 5

952 reviews

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Rated 5 out of 5 stars

Incredible service and unexpected Saturday delivery

I am seriously impressed with Hardware Express. I placed an order on Friday and was pleasantly surprised when the batteries arrived the very next day on a Saturday—I wasn't expecting it that quickly! Beyond the speed, their website is excellent; it's detailed and very helpful when you're trying to ensure you've got the right specs. The checkout process was seamless. Highly recommended for their efficiency and ease of use.

April 10, 2026
Rated 5 out of 5 stars

Everything about my order for the…

Everything about my order for the batteries went as predicted, I was kept informed about the delivery which was scheduled and arrived as per the date. The batteries were already charged and the swap out went smoothly. No complaints.

April 7, 2026
Rated 5 out of 5 stars

Great service

Great knowledge of replacement batteries, provided guidance when there appeared to be an issue with the replacement battery. Replacement battery is functioning perfectly.

March 25, 2026

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