Very easy to use website , discount code easily applied and an excellent shipping service ( Royal Mail tracked ) possibly the most user friendly website I have ever ordered from . Items arrived very... See more
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In store purchase on the Oxford Street branch during December. Greah store layout, friendly staff and considering it was Christmas there was barely any queue time. Bonus: my lingerie fit perfectly (I’... See more
Company replied
The product is beautiful. It is like a piece of jewellery. A nice balance, between masculine and feminine. Meaning the choice of medium, being a metal ( is the masculine) and the finish in gol... See more
I had a problem, sent an email, and 3 months later am still waiting a response. After posting this review, I had a reply on 24 July asking me what the problem was. I found the email I had sent -in... See more
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Company details
About Harmony
Written by the company
Exploring and discovering your sexuality and pleasure is a journey and we believe it should be free from stigma and judgement.
As a destination for Every Body – people of any gender and orientation, whether you play solo, in a couple or in groups – we make shopping for sex toys, seductive lingerie and bondage gear as normal as shopping for any other lifestyle, wellness or fashion item.
With Harmony you can be sure to have a safe and easy shopping experience, discreet packaging and receive expert advice.
Contact info
99a Charing Cross Road, WC2H 0DP, London, United Kingdom
- 020 7434 2646
- hello@harmonystore.co.uk
- www.harmonystore.co.uk
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Hasn’t replied to negative reviews
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Good price excellent quality and fast…
Good price excellent quality and fast delivery recommended
Zero customer service - avoid!
When I sent it back within a few days asking for a refund as it was too big for my ear, they never replied. Eventually I had to get my credit card company to get my money back. Beware!
It was what we wanted for our friend…
It was what we wanted for our friend who is getting married he thought it was good
Great product at a great price!
Great......
Ordered online and received goods…
Ordered online and received goods within 24hr amazing service and quality products
Very good discreet service
Absolutely horrible experience
Absolutely horrible experience. Would not recommend buying from the site. Almost think I have been scammed. Careful not to lose your money like I did!! Place my order on 27/04. Nothing has arrived yet. Followed up with them on 06/05, 15/05 and they totally ignored me. They got back to me on 22/05 saying they had shipped it. It hasn’t arrived and it’s 1 June now.
Discrete packaging and came on time
The item was not as expected and did…
The item was not as expected and did not do as was required
Well
Well, I dislike that I had to pay additional custum fees so it costed me more than expected, and I also wasn't sure when my package will arrive, I didn't get text message day before, but it's not big deal.
The toy itself has slight demage on the back that doesn't prevent me from using it properly but I wish it's not there. Material could be a bit better, but it's understandable that it would then cost more. Toy is very versetile and I can think of many ways to use it, I don't think that it will last me long time but I'm sure that I will have quite fun time using it.
Attentive and quality.
The items are quality, and when ordering I forgot to add an item, instead doing it in a separate order. They noted this, and put them together appling the fast delivery to both. Such attentiveness is rare, and deserves praise.
Hygiene? What hygiene?
What they don't tell you on their website is that most of their items are opened and security tagged for display in their store - so they break the hygiene seal and re-tape the box, leaving no way to tell if your item has been tampered with.
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