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I order a few things from them but i did mistake with one of the items and i had to exchange it for a bit more expensive one and they didn't charge me the difference. The only thing which they can improve is to add a free return label because i had to pay the return.Otherwise the customer service is very responsive and helpful !
Worst customer service experience I have ever had. My shipment was not received and Harris made no effort to track it down on their side.
Dont waste you time with these guys! If you order you'll undoubtedly receive the wrong product just because they know that you will have to return the product at your own EXPENSE! WHO WANTS TO GO THROUGH THAT CRAP! WE ALL HAVE BETTER THINGS TO DO THAN TO PAY ADDITIONAL MONEY AND WASTE TIME! FIND A COMPAMY THAT HONORS THEIR CUSTOMERS!
Ordered a month ago, haven't received the product. Emailed them - no response. BEWARE
Bad customer service. I recently purchased a penn rod from harrissportsmail which arrived faulty, I've sent numerous e mails to the company over the past 3 MONTHS to which a solution has still not been reached , disgraceful customer service, be aware
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