I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful packaging led to damaged arch. Sadly I don’t appear to be able to upload photos, however the packaging I received my arch in was rubble sacks with zip ties at the end!!! When my arch arrived... See more
Company replied
I have used this company many times with no problem. The quality is very good. Unfortunately on this occasions their delivery company claimed to have delivered all 4 parcels but only 3. As... See more
Company replied
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more
Company replied
Company details
About Harrod Horticultural
Written by the company
Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Contact info
Pinbush Road, NR33 7NL, Lowestoft, United Kingdom
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
3.8
Great
1K reviews
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful Staff once we got to the right…
Helpful Staff once we got to the right person. Prompt delivery
March 29, 2023
Reply from Harrod Horticultural
Thank you for your kind review it is appreciated.
Reply from Harrod Horticultural
Thank you for your kind review.
Excellent service and when the carrier
Excellent service and when the carrier
Made a mistake on delivery you came
to assistance immediately and the goods were quickly delivered- thank yoi
March 30, 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased that the delivery issue was resolved quickly.
Excellent product and service
I’m very happy with my purchase, the Southwold bench is beautiful and so comfortable to sit on! Yes, it was expensive but I wanted a high quality, durable piece that would last for a very long time. Service was excellent and we even received a friendly, helpful phone call just before delivery.
March 19, 2023
Reply from Harrod Horticultural
Thank you for your kind review and so pleased to hear you are happy with the bench.
Reply from Harrod Horticultural
Thank you for your kind review.
Stellar performance…
You kept me informed at every stage of the ordering and delivery process. The plant arrived well packaged and in a health state.I would recommend you without qualification.
March 17, 2023
Reply from Harrod Horticultural
Thank you for your kind review.
Satisfied customer
Excellent website, quality products, good communication about the delivery and delivered on time.
March 27, 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the quality of the products and our service.
Excellent quality products
Excellent quality products. Kept informed regarding delivery updates. Once installed looks amazing.
March 16, 2023
Reply from Harrod Horticultural
Thank you for your kind review.
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the netting.
Quality of the product is best aspect…
Quality of the product is best aspect of Harrod Horticultural
March 26, 2023
Reply from Harrod Horticultural
Thank you for your kind review.
One of several purchases made over the…
One of several purchases made over the last few years. Easy to order on the web, catalogues are informative too, always arrived on time, good quality products but not cheap.
March 26, 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the products.
Reply from Harrod Horticultural
Thank you for your kind review.
Straightforward transaction
March 15, 2023
Reply from Harrod Horticultural
Thank you for your kind review.
Always good service and quick delivery
March 14, 2023
Reply from Harrod Horticultural
Thank you for your kind review it is appreciated.
Reply from Harrod Horticultural
Thank you for your kind review.
Products are fantastic
Products are fantastic, was a long wait for my last product to be despatched, and I don't like the scab courier company that's used.
March 25, 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you like the products.
Popadomes
I bought two popadomes. One was perfect, easy to “build” and is a good sturdy shape. The other was equally easy to build but is not as regular or sturdy and I have had to use a cable tie to hold it together at the top. A bit disappointed for the price I paid.
March 25, 2023
Reply from Harrod Horticultural
Thank you for your recent order for two Popadome frames, and your review regarding these.
We are disappointed to hear of the problems you’ve encountered with one of the above, and apologise sincerely for the inconvenience caused.
We would be most grateful if you could send us some images of the faulty frame, which we will pass onto our Purchasing Department for inspection. In the meantime, we will arrange for a replacement to be despatched as soon as possible.
Many thanks, and we do hope to hear from you soon.
Great product easy to ensemble
March 12, 2023
Reply from Harrod Horticultural
Thank you for your kind review.
The best cage connectors!
Excellent speedy service and the best cage connectors you can buy. Perfect!
March 22, 2023
Reply from Harrod Horticultural
Thank you for your kind review it is appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.