I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more
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Awful packaging led to damaged arch. Sadly I don’t appear to be able to upload photos, however the packaging I received my arch in was rubble sacks with zip ties at the end!!! When my arch arrived... See more
Company replied
I have used this company many times with no problem. The quality is very good. Unfortunately on this occasions their delivery company claimed to have delivered all 4 parcels but only 3. As... See more
Company replied
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more
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Company details
About Harrod Horticultural
Written by the company
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Contact info
Pinbush Road, NR33 7NL, Lowestoft, United Kingdom
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
Replied to 60% of negative reviews
Typically replies within 24 hours
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Reply from Harrod Horticultural
Very informative about good products…
Very informative about good products delivered promptly.

Reply from Harrod Horticultural
Garden netting
I received the garden nets I ordered, they are great quality I've had them before, they last years.

Reply from Harrod Horticultural
I was keep informed regarding the…
I was keep informed regarding the delivery timings and the courier was very helpful.

Reply from Harrod Horticultural
Delivered as expected
Delivered as expected. Very pleased with Raised Beds, very easy to set up with full instructions. Will order repeat later.

Reply from Harrod Horticultural
‘Y’ support stakes
Prompt answering on phone. Friendly, knowledgable agent. Fast delivery, well packed goods. Been ordering various sizes of ‘y’ support stakes for years. Bit disappointed the useful short 1 foot ones no longer available.

Reply from Harrod Horticultural
A very helpful Company.
I phoned as wasn't sure about a cover for blueberries and was told what the sizes for the covers were. I could then order the right size. Thank you so much for your help.

Reply from Harrod Horticultural
It was a gift that arrived on time and…
It was a gift that arrived on time and made my daughter very happy! Thank you

Reply from Harrod Horticultural
1.80 m2 raised veg bed in wood
Bought 1.80 m2 raised veg bed in wood. Lovely wood. Easy construction. Looks great.

Reply from Harrod Horticultural
Had exactly what I wanted (garden…
Had exactly what I wanted (garden fleece on a roll)
right price, arrived as promised,already protected my
potato crop.

Reply from Harrod Horticultural
The cover for my raised bed …
The cover for my raised bed is working well. Total cover if frost is forecast, and protection from birds and slugs all the time.

Reply from Harrod Horticultural
Excellent products - built to last
Excellent product, but lack of delivery notification was an issue - for such large and expensive items, some tracking and notifications would assist customers.

Reply from Harrod Horticultural
Sound product and understandable instructions
Good product delivered on time.The espalier frame is robust and easy to erect.

Reply from Harrod Horticultural
Excellent service, useful product
Very efficient speedy service and products I purchased (popadome crop protection tunnels) generally well designed and functional. However, end hoops of tunnel tend to fall inwards. I have added a guy rope each end to try to rectify this, but maybe something for designers to reconsider.

Reply from Harrod Horticultural
Great customer service!
I contacted this company for advice on netting as I had never bought this product before, the lady I spoke with was so very helpful and arranged to send some samples, when they didn’t arrive,I rang her back,she was so nice and helpful and sent out replacements.
Such great customer service!

Reply from Harrod Horticultural

Reply from Harrod Horticultural
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