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Hartleys Homeware & Furniture Reviews 12,495

•
TrustScore 5 out of 5

4.8

Furniture Store
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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and robust construction, often noting that items are exactly what they wanted and needed. The delivery service is frequently highlighted as prompt, speedy, and efficient, with many appreciating the quick arrival of their orders and good communication regarding shipping. Reviewers also find the prices very favorable and competitive, offering great value for money, and the overall service is described as excellent and hassle-free. However, some people were dissatisfied with damaged items upon arrival, missing fixings, or descriptions that did not accurately reflect the product's capacity. A few other people also felt that some products were not as sturdy as expected or had issues with return policies for items that didn't meet expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the good quality, value, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising products as good quality, well-made, and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and sufficient.... See more

Price

Reviewers consistently highlight positive aspects of price, often describing products as great, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted. So very happy

Rated 5 out of 5 stars

Prompt delivery, easy to put together and looks stylish, exactly the size I needed to store my shoes in a small corner. Managed to fit 11 pairs of my shoes in the 3 drawers (women’s size 6) 8 x summer... See more

Rated 5 out of 5 stars

Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more

Rated 5 out of 5 stars

The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Furniture Manufacturer
  6. Office Furniture Store

Written by the company

Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/

Contact info

  • Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom

  • www.hartleysdirect.com

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Rated 5 out of 5 stars

Delivered as promised and on-time

November 11, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good afternoon,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and with our speedy delivery service.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Have a nice evening!

Kind regards,
Rosie

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery.
Good product quality.

November 9, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Hello Steph,

Thank you for your positive feedback, I'm really pleased to hear you are happy with the quality of your recent order and with our speedy delivery service.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 4 out of 5 stars

Good value record unit

The unit arrived quickly and well packed. Easy to assemble. Some of the panels had quite bad scratches on them, but we decided we could hide them so not visible. Suggest you check items carefully before assembly.

November 6, 2025
Rated 5 out of 5 stars

Fantastic

Always a great experience with hartleys, thank you again for my fab storage boxes ,bought from these before and will definitely again,thank you 😀

October 30, 2025
Rated 5 out of 5 stars

Really good quality

Really good quality, I bought a three piece screen in brown, absolutely loved it, looks great, really good price. Would highly recommend, you won't be disappointed. Prompt delivery. Can't fault this order or product in any way.

October 12, 2025

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