Hartleys Homeware & Furniture Reviews 12,496

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their robustness and solid construction. Many also highlight the competitive pricing and the great value for money, often finding items at significantly reduced costs. The delivery service is consistently described as prompt and efficient, with many appreciating the quick dispatch and timely arrival of their orders. Reviewers also commend the excellent service, noting good communication and a straightforward ordering process. However, some customers also noted issues with damaged items upon arrival, sometimes due to poor packaging or carrier handling. A few other people also felt that product descriptions regarding capacity were inaccurate, leading to unexpected purchases. There were also occasional complaints about delivery drivers leaving packages in inconvenient locations or customer service requiring payment for return postage on faulty items.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising its quality, value, and how... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising products as well-made, sturdy, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, fantastic, and... See more

Price

People report positive experiences with price, consistently finding products to be great value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt delivery, easy to put together and looks stylish, exactly the size I needed to store my shoes in a small corner. Managed to fit 11 pairs of my shoes in the 3 drawers (women’s size 6) 8 x summer... See more

Rated 5 out of 5 stars

Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted. So very happy

Rated 5 out of 5 stars

Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more

Rated 5 out of 5 stars

The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Furniture Manufacturer
  6. Office Furniture Store

Written by the company

Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/


Contact info

  • Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom

  • www.hartleysdirect.com

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 5 out of 5 stars

Garden table

Easy to order, prompt delivery and quality product.
Bought table legs for an outdoor garden table.
The legs are sturdy and were easily fitted using the pre-drilled holes.
They have only been outside for a few weeks so can’t comment on their durability.
So far I am very satisfied.

June 16, 2025
Rated 5 out of 5 stars

Fast delivery and the screen itself is…

Fast delivery and the screen itself is perfect. I was expecting something a bit more lightweight, so was pleased when the sturdy screen arrived. Really happy.

June 10, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good afternoon Nina,

Thank you for your positive feedback, I'm pleased to hear you are happy with the quality of your recent order and our speedy delivery service.

We appreciate you taking the time to leave us a 5* review.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Good product and very quick deliversy

Good product and very quick delivery

June 15, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good afternoon Krissie,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and with our speedy delivery service.

We appreciate you taking the time to leave us a 5* review.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Very quick and efficient service.

Very quick and efficient service.

June 15, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good afternoon Andrew,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and with the service you received.

We appreciate you taking the time to leave us a 5* review.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Great legs!

Great price, Fast delivery and quality product. I like that the bigger legs are discretely embossed with their logo.

June 4, 2025
Rated 5 out of 5 stars

Love the screen.

Love the screen.
Great service. Thank you!

May 25, 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good morning Laura,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and the service you received.

We appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Good morning James,

Thank you for your positive feedback, I'm pleased to hear you are happy with your recent order and the service received.

We appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Enjoy the rest of your day!

Kind regards,
Rosie

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