Hartsfurniture Reviews 

270
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I finally decided on the sofa set and realised it was out of stock. Rang and spoke to Andrew and told that there was a set but had a component missing - we discussed options and agreed on a sale. Th... See more

Rated 5 out of 5 stars

Ordered a Ratten Light Grey sofa set, 2 armchairs and a 3 seat sofa plus a dual height table. All look and fit onto to our patio excellently. Good quality and very comfortable shaped cushions, back&se... See more

Rated 5 out of 5 stars

Bought replacement cushion covers for our rattan furniture. Have purchased furniture from Hart’s too and always great customer service. Andrew at Hart’s answered our questions promptly and gave us adv... See more

Rated 5 out of 5 stars

Slight delay (about 10 days) caused by the ongoing Covid transport issues in the UK, but kept up to date on my furniture order by email on the advised delay and revised delivery date. Arrived on tim... See more

Company details

  1. Garden Furniture Shop

Information provided by various external sources

Premium rattan garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

270 reviews

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4.8

All reviews

(270)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely rattan garden furniture sofa set!

I placed my order online when I couldn’t get any rattan garden furniture locally. The order was delivered 3 days later and the rattan furniture is excellent quality and pre assembled which is fantastic! I’ve already recommended Harts to friends and family as I can’t fault their service or furniture range.

May 1, 2021
Rated 5 out of 5 stars

I love this set

I love this set. It looks quality and the cushions are so thick. Loads of space to sit everyone...even the dogs. Recommend to anyone. Delivery was on time also. Thanks harts.

April 12, 2021
Rated 5 out of 5 stars

First time ordering from Harts

First time ordering from Harts. Read up reviews before ordering and there were some really good reviews. Gotta say I am so impressed with the service and product. The items came really carefully wrapped, and despite there being some initial delays with the delivery, they managed to still make a special delivery to get the furniture to me on the date booked. No instructions for the parasol but it's pretty self explanatory. Overall stunning cube set. Hopefully the quality remains as it is as we start to use it.

April 10, 2021
Unprompted review
Rated 2 out of 5 stars

Several delays

Several delays - first time buying from Harts

April 5, 2021
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Reply from Hartsfurniture

Hi, I have just looked into this issue and found the courier did delay your delivery by a day. I am sorry the courier missed the specified delivery date. The courier had been struggling with large volumes of deliveries. We will speak to them regarding improving this service and we are trialing other delivery services. Sorry once again for the inconvenience

Rated 5 out of 5 stars

Excellent

Ordered online, immediate confirmation received by email suggesting a delivery date which wasn't convenient for us. We very quickly organised an alternative date.
The day came but we hadn't been given a delivery time so contacted the office by telephone and we were given an estimated time for late afternoon by a friendly staff member.
The driver rang when he was about 5 minutes away to prepare us. Unfortunately when he did arrive he had numerous failed deliveries on his lorry so we had to handball our delivery off the side of the wagon. (It was a good job I had 2 fit tall adults to help me) The driver was very appreciative.
We checked the Sofa set the next morning as the policy states any damages to be reported within 24 hours. We are very pleased with the quality and no damage.

April 4, 2021

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