Harvie & Hudson Reviews 

79
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently bought three white shirts from Harvie & Hudson shirts, switching from a contemporary competitor: Positives: Great quality material used and feels really good Button band... See more

Company replied

Rated 5 out of 5 stars

A fabulous place to shop. Amazing service always and beautifully made items of clothing. Thank you

Rated 5 out of 5 stars

There are three reasons I would recommend Harvie and Hudson: 1. Product - the shirts are extremely well made and superior in every way to offerings from competitors. 2. Professionalism - th... See more

Company replied

Rated 5 out of 5 stars

As usual, the guys at Harvie & Hudson didn't disappoint, my husband's birthday was luming, and they bent over backwards helping me choose the right combinations , and correct sizing.Fantastic service... See more

Company replied

Company details

  1. Men's Clothing Store
  2. also in
  3. Custom Tailor

Written by the company

Iconic British Menswear on Jermyn Street. Step into the world of timeless British style at Harvie & Hudson, an iconic shirtmaker in the heart of Jermyn Street, London’s historic menswear destination. With over 75 years of heritage, we are renowned for bespoke tailoring, luxury business shirts, elegant jackets, and refined accessories — crafted for the modern gentleman with traditional values. Founded in 1949 by Thomas Harvie and George Hudson, our store quickly earned a reputation for English craftsmanship and attention to detail, dressing London’s most discerning gentlemen. Conveniently located near Fortnum & Mason, The Royal Academy of Arts, and St James’s Palace, Harvie & Hudson offers a truly British shopping experience, whether you’re seeking a tailored suit, classic cotton shirt, or unique gift.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(79)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Silk scarf

I ordered a silk scarf from the website and the item was delivered quickly.
I would have given 5 stars but I was a little embarrassed when the recipient open the packaging. The scarf was a gift for my partner to finish off his evening suit. When I received it, it was beautifully wrapped in H&H tissue paper so I didn't open it. I just placed it into a gift bag and presented it to him. He was really pleased with the item but pointed out that I "had left the price tag attached."
So, if there is anything H&H could do to improve, it would be to remove any price tags from items that are ordered online.
Other than that, as I said, my partner was very pleased with the gift and he is a very fussy person, haha.

February 3, 2025
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Dear Mrs Khatun,

Thank you so much for taking the time to write your feedback to us! We are happy to hear that your partner was pleased with his silk scarf!

I do apologise if for any reason we missed any communication from you regarding the tags, typically, these are not removed as standard to allow our customers the opportunity to return items back to us in a re-sellable condition.

We are very happy to accommodate any request in the future - I would always advise to call our customer care line so that your request can be noted as quickly as possible. In the meantime, I will pass along your feedback to the team so that we can consider other ways of offering this service during checkout.

Kind regards,

Catarina

Rated 1 out of 5 stars

Used to offer great value

Used to offer great value, well tailored jackets but now overpriced. The shirts are expensive and fray within months, clearly profit over quality these days. Shame for what was a quality but good value brand that I would go to over others on Jermyn Street because they did offer value for money.

November 15, 2024
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your feedback. At Harvie & Hudson, we remain committed to the quality our customers expect, and our pricing reflects the craftsmanship and longevity of our products. If your experience fell short of this, please reach out to our support team—we’d be happy to assist.

Rated 5 out of 5 stars

Harvie and Hudson 👍

Harvie and Hudson.
H&H have a good collection of Men’s wear .I have been wearing the shirts ,Socks ,Handkerchiefs and a suit .
Richard Harvie has been my contact person and he knows his products very well.
Excellent customer service.

October 24, 2024
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for taking the time to leave us a review on our service, we hope to see you again soon!

Rated 5 out of 5 stars

Amazing customer service

As usual, the guys at Harvie & Hudson didn't disappoint, my husband's birthday was luming, and they bent over backwards helping me choose the right combinations , and correct sizing.Fantastic service from people who know so much about their product !! Also the jacket is fantastic- love the lining, with a lovely shirt and tie.
I can't thank you enough.

October 17, 2024
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for taking the time to review us, we hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional advice and helpful throughout.

October 16, 2024
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for taking the time to review us, we hope to see you again soon!

Rated 3 out of 5 stars

They don’t publish negative reviews on their own website

I left a not great review on their website and they have not published it ..no surprise that most of their products have 5 star reviews!! Bought a slim fit shirt and not remotely slim , very baggy arms and around belly and back and nothing like the other slim fits I have ..and I’m 50 and not that slim …the sleeves are also poorly designed, because they are so baggy they have folds to bring in the width at the cuff and they are a nightmare to iron …

September 20, 2024
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Dear Mr. Ian, Thank you for taking the time to give your feedback. I will speak to the team to see if there are any outstanding reviews that need approval as we have to manually approve due to a lot of spam bots leaving comments. Our slim fit shirts are more generous in comparison to other shirt companies. For our customer demographic, we have found that many of our customers want a slightly tapered fit but without losing on the comfort of a classic shirt. I'm sorry to hear that on this occasion, the fit of our shirts are not to your preference. We would be happy to offer you an exchange if you would like to try something else from our range? Please reach out to us on support@harvieandhudson.com so we can assist you further.

Rated 5 out of 5 stars

Excellent service

My husband has bought several linen jackets from this store. He also bought a lovely navy suit. Impeccable service with friendly and professional advice. My husband now sees this store as his go-to for any tailoring. Great quality.

July 7, 2024
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your lovely review, we hope to see you again soon!

Rated 5 out of 5 stars

I’m hooked

Called into the store today for the first time after being let down by another company. That’s it, I’m hooked, great service, good advice, lovely shirt, sensible pricing. My new go to shirt company, very impressed, what a lucky find.

November 17, 2023
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your lovely review, we hope to see you again soon!

Rated 2 out of 5 stars

Good quality shirts

Good quality shirts, very poor service. I booked an sppointment in advance. When I arrived no one knew anything. Got the measutements done anyways. I ordered fullt bespoke, but they gave me mtm. Ordered four shirts, one waistcoat and several ties. They seemed totally uninterested in selling. When I should pick up the ordered I came in dresses in jeans and sneakers, and they did not beleive I had ordered anything. Had to discuss to Get him to look for it, and to his surprise there it was. Next time I order from Turnbull and Asser.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent store of quality

They are so friendly kind and they have expert service. All of Excellent Quality .Promise to come back again.
Dr Amran Netanel MD,ADV

December 13, 2022
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for taking the time to review us, we hope to see you again soon!

Rated 1 out of 5 stars

On Harvey & Hudson webpage not accurate!

On Harvey & Hudson webpage the main banner reads “Enjoy tax free shopping including in the EU”. This is not the case as I got a bill from FedEx today for €196 on a jacket that cost £399.
Harvey & Hudson have been completely useless and are happy to take the jacket back as opposed to pay the duty.
Their web page is not accurate as you absolutely cannot enjoy “tax free shopping” now that England have left Europe.

November 30, 2022
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Dear Mr. Graves, thank you for your review. We apologise if the notice does not seem clear. You are able to shop excluding VAT on our website, meaning that you do not pay VAT in your order. However, we do also have a notice at our basket stage informing our customers that import duties and taxes are still applicable on international orders as per your local customs law. I believe this is being resolved at the moment with one of my colleagues but we do appreciate your feedback and will look at how we can further clarify this on our website.

Kind regards,

Catarina

Rated 5 out of 5 stars

Harvie & Hudson

I've been with this company for 29 years, buying my shirts and ties here in person and through the mail, I've really never had a bad experience. Modest prices, top notch shirts, perfect fit. Given the difficulty of finding a plain white all cotton shirt that fits well here in NYC, I highly recommend them. Lately have been buying Made to Measure, a great way to go.

September 30, 2022
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your lovely review Mr. Arbolino, we hope to continue to serve you for years to come.

Rated 5 out of 5 stars

Saved from a wasted trip

I Travelled to London and had planned to visit two other shirt shops in Jermyn street both were a huge disappointment and rude unhelpful staff, so i stumbled across Harvie & Hudson and the service, helpfulness and advice was first class, the patience and knowledge of their own products was excellent. I really liked the quality and came away with shirts and a tweed jacket that i am very happy with. From now on Harvie & Hudson will be first port of call on return to London or may try the mail order now i know the fitting size of their items. Thanks for the enjoyable shopping experience

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant value and quality

100% quality . Bought a Wool Spirts Jacket on line . Having tried a similar one in the shop, I was confident the sizing was as I usually have

The jacket arrived . Top quality and a perfect fit . The attention to detail in the lining and inside pockets was amazing .

If you can’t get to their excellent shop, the online service is easy and the product excellent

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Swift delivery

Purchased jacket from website. Delivered within 3 days. Excellent quality and good fit. Chose this company because it offered free delivery and returns, and had excellent customer service reviews.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Harvie & Hudson for saving…

Thank you Harvie & Hudson for saving the day. I was in desperate need of help to find some nice shirts and trousers for my husband. They went the extra mile to help me out. I even went as far as emailing a picture of my husband so they could get an idea of his colouring and shape. I thought they might think I was going over the top, (they humoured me I am sure) but said it was useful !!.
My husband is now nicely decked out in some fabulous clothes looking smart and trendy again. We are both very happy. Thank you again for going that extra mile for me, Great clothes, excellent quality, value for money and dispatched beautifully.

May 19, 2020
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Dear Mrs. Jobin,

Thank you for your wonderful review, we are always very happy to help! We love to hear your husband is looking dapper, and your experience from start to finish was stellar. We hope to see you soon. If you need anything else please do feel free to reach out to us again!

Rated 5 out of 5 stars

Very Pleased

I ordered a velvet jacket from them for the first time. Had excellent confirmation, very fast shipping to western USA, and received a product very solidly packed for shipping. The jacket exceeded my high expectations, my wife went gaga over it.

February 2, 2020
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for taking the time to write a review Mr. R, we are extremely happy to hear that you have had a lovely experience shopping with us. We hope you shop with us again!

Rated 1 out of 5 stars

Really poorly and hugely disappointing.

Really poorly and hugely disappointing. The range has diminished and become disengaging. The made to measure range has become prohibitively expensive, despite not offering anything better than competition at the same or even higher pricing. However the service is stand alone is really quite terrible; even if the shirt quality or range was better I still wouldn’t waste my time in H&H. Used to be a hugely enjoyable experience shopping in here - I’m surprised at how far it’s deteriorated. I won’t be shopping there again and would advise anyone else to avoid where possible.

January 24, 2020
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Dear Mr. Warren,

Thank you for providing us with feedback, we are really sorry to hear that you have not had a great experience shopping with us in recent times. We pride ourselves in quality service and product and take constructive feedback very seriously. We will pass this on to management for further discussion.

Kind Regards,
Harvie and Hudson Customer Service

Rated 5 out of 5 stars

Popped in on Saturday

Popped in on Saturday, best fitting Chino trousers for larger men, shirts are fantastic quality. The staff, very helpful and you were made to feel at ease as soon as you walked through the door. the whole store is filled with fantastic clothes at very reasonable prices for the quality. A great London shopping experience, looking forward to my next visit to this wonderful gentleman's outfitter.

July 23, 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for the positive feedback, we hope to see you again sometime this year!

Rated 5 out of 5 stars

As a younger person it can sometimes…

As a younger person it can sometimes seem intimidating to shop on Jermyn Street. Harvie & Hudson make you feel welcome straight away and have unbelievably well mannered staff.

The quality of clothing I have bought from here is supreme, I buy my staple items from H&H all the time now. Also they have generous sales on too.

Loyal customer for life!

July 2, 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you so much for your wonderful feedback Jordan. We love hearing from our customers about their experiences in-store and are delighted to know you felt welcome from the moment you walked in. That is the kind of service we strive to provide to our customers, so hearing that really makes our day. We hope to see you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look