HAUS OF DECK Reviews 80

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I never bother writing reviews but I ordered 4 dresses across 4 different orders as I kept wanting another colour as I love the dress and the team refunded my shipping as an “on us treat”. So cute and... See more

Rated 5 out of 5 stars

I thought my return parcel had gone missing as my tracking results didn’t make any sense. I was looking into submitting a claim via Royal Mail so I emailed this company to apologise that my parcel mig... See more

Rated 4 out of 5 stars

Got myself the navy jumper and the teal backless dress and wow the quality and the look is just exactly what I wanted. I got 2 dresses and returned one as I went for the smaller size and refund was th... See more

Rated 5 out of 5 stars

The high low dresses are amazing and really do make you feel amazing. I’m a UK 14 and I hate my arms so normally never wear a strappy dress but it’s so flattering. I’ve bought another 2 colours for su... See more

4.2

Great

TrustScore 4 out of 5

80 reviews

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No history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Gorgeous jewellery

Gorgeous, high quality jewellery in stunning packaging! Only criticism is that I wish I was updated more about delivery.
Thank you, can’t wait to wear.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

The high low dresses are amazing and…

The high low dresses are amazing and really do make you feel amazing. I’m a UK 14 and I hate my arms so normally never wear a strappy dress but it’s so flattering. I’ve bought another 2 colours for summer. Returns are not free which is understandable as this is a small independent company and it seems bigger brands are starting to charge for returns anyway. Would rather support a small female business any day!

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Love it

My second order just arrived. Really happy again. Perfect fit and really good quality.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Love my red leopard wrap dress

Love my red leopard wrap dress, print is unique so no other shop sells it and the quality is amazing it’s got great lining. Great to support a women run business

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

Excellent quality! I bought two dresses and a necklace for my first purchase after following on Instagram for a while. They arrived quickly and are so nice. Really good quality. I'll definitely purchase again.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

So pleased with my purchase!

So pleased with my purchase, the quality of my dress was amazing and I wear my necklace with every outfit!! Always get people commenting on how lovely it is. Would definitely recommend :-)

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, I have received lots of compliments and it is so comfortable to wear. Definitely shopping here again!

August 31, 2021
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service! I exchanged my dress for a different size last minute, and Lucy at H.O.D managed to sort a 24 hour delivery!

The dress is really well made, fits brilliantly and feels lovely on!

Thanks for sorting out an emergency delivery!!

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Customer service is great

Customer service is great - I had a shipping delay once my order arrived in the USA, and with the help of CS I was able to get this resolved. I love everything I ordered and look forward to wearing it!

MaryAnn

June 27, 2021

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