Hawalili Reviews 

275
TrustScore 3 out of 5

2.8

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Rated 4 out of 5 stars

I've ordered from Hawalili multiple times and I like their shirts - decent quality for a low price. Yes, I got one that is too small and 2 that are too big, but that means they hit the bullseye with s... See more

Rated 1 out of 5 stars

Ordered two large shirts. One is half the size of the other. HAWALILI's response is to send back at my expense (but other reviews note that the company does not retrieve package from customs so will n... See more

Rated 5 out of 5 stars

I have just discovered your website and have made two orders , both were delivered promptly and the items I ordered were beautiful !Unfortunately one item was too small so I had to return but this was... See more

Rated 1 out of 5 stars

First, they sell out of UK. I was charged 90cts for currency exchange. Secondly, no tracking # and delivery takes 2 weeks+. Finally, terrible quality. No label of material or where it was made from. T... See more

2.8

Average

TrustScore 3 out of 5

275 reviews

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2.8

All reviews

(275)

1 review in the last 12 months

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Rated 1 out of 5 stars

Pretty marketing photos, Horrible experience

I ordered 6 shirts. They took forever to arrive (in dribs & drabs), were poor quality, and too small. When I replied to their "friendly" return policy, I was told to ship them to China at my expense (including customs fees) or accept a 15% refund. And their math is poor, they did NOT refund 15% of the purchase price. If the price appears to be too good to be true, it usually is. Don't order anything from this company.

September 2, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered 5 men's shirts

I ordered 5 men's shirts, all 2XXL. Only one fit. 3 were medium or large at best, and one was a men's small or a children's size, despite a 2XXL label. I had pretty low expectations given the price, and indeed, the fabric is of marginal quality. But I at least thought the shirts would fit. Never, repeat never again...stay away!

September 2, 2020
Unprompted review
Rated 1 out of 5 stars

Made In China Junk

I bought 2 Hawaiian shirts and two pair of cotton shorts. No mention anywhere that the shirts were Made In China and were 100% polyester. That means "wrinkles". The shorts, too, were made in China and were not the correct size (although they said they were). One washing and they shrunk up so much that if I were to wear them, I'd be talking in a falsetto voice. GARBAGE. I'll never buy another item from this company.

September 1, 2020
Unprompted review
Rated 2 out of 5 stars

Disappointed

3 of 6 ordered shirts are by far too small, though I was very attentive to the size information when ordering.
2 shirts have no label showing the material.
2 shirt labels show a mixture of cotton/polyester, though the offer indicated pure cotton.

Anyway I will keep them all, because of the high German postage fee for returning to China.

They offered me a 15% cash refund: nice but only little consolation.

August 31, 2020
Unprompted review
Rated 1 out of 5 stars

Massive issues with obtaining what was ordered

They had no issues taking my order, debiting my credit card or responding to my 19 mails requesting updates on my order.
Their problem is actually having (or even producing) the products ordered in any reasonable timeframe!
After my 19 mails over 7 weeks, they still could not tell me when my order would be ready to ship.
Yet they continue to accept orders for the same products which clearly they can’t fulfil.
Finally, I gave up and cancelled my order.
I would be very, very weary of doing any business with them!

August 31, 2020
Unprompted review
Rated 1 out of 5 stars

I would give zero if I could

I would give zero if I could. Garbage products, thinnest fabric possible, severely undersized. If you request a return you have to send the product back to China at you own expense and then you MIGHT get a credit in 4 to 6 weeks. Chinese garbage. This company also operates under other online names as well. Uses banner ads on Yahoo. DO NOT BUY HERE.

August 28, 2020
Unprompted review
Rated 1 out of 5 stars

This site is a total ripoff

This site is a total ripoff! Shirts are of poor quality and are made in China. This is important because if you try to return an item it goes back to China and you pay the postage. In my case the 3 shirts cost $65, and UPS shipping would be $125. I used US postal service for $27, and I doubt I'll ever receive a refund. Lesson learned the hard way

August 27, 2020
Unprompted review
Rated 1 out of 5 stars

This is a complete scam

This is a complete scam. False advertising, the shirt was not cotton it is rayon, wrong size by two sizes. Poorly made shirt. Offered a 25% refund. So, 3/4 of monies are kept by company. fraud of the worse kind.
Legal experts should look into this rip off.

August 27, 2020
Unprompted review
Rated 1 out of 5 stars

Rip Off Company- Order Never Received

Waiting almost a month for an order with no receipt. There is literally no way to contact this company. The website does not load and there is NO CUSTOMER SERVICE!! If I could give them 0 stars I would!! They charged me for the merchandise when I placed the order and there is NO way to cancel. DO NOT, I REPEAT, DO NOT ORDER FROM THIS SITE. YOU WILL NEVER RECEIVE YOUR ORDER AND LOSE YOUR MONEY.

August 27, 2020
Unprompted review
Rated 1 out of 5 stars

This is a total rip-off

This is a total rip-off. Received five of six shirts that were ordered. None of the shirts fit and all are poor quality. Returns involve sending the package to China. The company offered me a 15% cash refund. Buyer beware.

August 26, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Product!

Terrible Product!! No Return Address!!
Have only received one shirt out if 6 ordered. Says it is a size large but in reality it is probably a small. There is no tag in it to say where it is made and there is no return address.

August 25, 2020
Unprompted review
Rated 1 out of 5 stars

Similar experience as others

Similar experience as others. They advertise products they don't have in stock. Ordered two shirts and took almost six weeks to get the first. They refused to cancel the order for the second, telling me it was shipped. After another month I filed a refund claim with PayPal. They finally shipped the last shirt to avoid repayment of my cost. Much better alternatives.

August 24, 2020
Unprompted review
Rated 1 out of 5 stars

Corporate Incompetence.

Ordered 3 shirts from Hawalili in mid May. One arrived within 3 weeks, the other within 4 weeks, and the 3rd has yet to arrive. It is now August and I am not anticipating the 3rd one will ever arrive. The 2nd shirt was 2x like I ordered, but made for a pygmy marmoset as opposed to a Human being. Using customer service to address the issues resulted in a communication several days later written in broken English telling me to "just wait longer" or "give it to someone who will fit in it". I was lured by the flashiness of the ad and took a gamble. Never again. I see there are a lot of positive reviews but wonder how that could be. Must be bias or made by company representatives. If I were to describe the business practices I would compare them to the Ferengi from Star Trek: The worst type of capitalists, and let the buyer beware!

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

From start to finish

From start to finish, working with them was a disaster. Emails sent or responded to in barely readable English. Terms of return we're advertised as being very easy, only to find out they do no exchanges only small refunds of 15%. 3 shirts were ordered, and only 1 arrived with the right sizing. And then, although San Francisco is where the package came from, it must be returned to China at exorbitant mailing rates. Don't fall for their glitzy ads!

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

The 6 shirts I ordered are Very Poor…

The 6 shirts I ordered are Very Poor Quality, and worse yet, 3 were woefully Undersized (a boy's size)!
Try to return them?!? You get a runaround from CHINA, and no cooperation from them to return them to CHINA!

RUN, don't walk from this retailer!

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

What a phing disaster this journey has…

What a phing disaster this journey has been. First the orders take a minimum of 3 months to finally reach you.Not noted in ads. Secondly,the shirts are cut so that the only person that could possible wear them would be John Travolta at his skinniest.The material is claimed to be cotton but is some cheap man made alternatives that one could only wear and feel comfortable if worn in Alaska in the winter.Lastly,the sewing is deplorable and obviously done by slave labor.Is there anything good about my experience? Nope? You have to return the shirt in order to get a refund.Good luck finding or having them give you an address.More Chinese crap that's beginning to flood the market.I'm done with Chinese products and I dont care if its Apple made. If a Chinese makes it,I won't buy it! I wonder if I could write this disaster off on my taxes?

August 22, 2020
Unprompted review
Rated 1 out of 5 stars

Poor quality material

Poor quality material, size is at least 3 sizes smaller than the tag indicates, ridiculous return policy....a total rip-off! Do not make the same mistake I did...you will be throwing your money away.

August 21, 2020
Unprompted review

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