Hawley and Rodgers Reviews 

Do not engage with them unless you want a difficult experience. They are simply awful and how they continue in business I do not know. Avoid. Don't sell your house to a buyer who uses this firm and stay a million miles away from any probate or will business.

Do not use these solicitors under any circumstances. They have made so many mistakes, had so many delays and cost me a lot of money and time. It's almost like they go out their way to cause you problems and cost you money.

Hawley and Rodger’s represented my Ex wife during our divorce. I tried to tell her that we could sort the divorce between us without it costing the earth because I had read the reviews of this company, but she went ahead and used them, I represented myself during the divorce and outcome she got a big bill for their services and I the judge ruled what I thought was fair. The losers in this case our children because the thousands of pounds she paid out could have been used to better their lives. Still waiting for Hawley and rogers to bring my marriage to a close as I am still waiting on paperwork.

Hawley and Rodgers Bingham handled the sale of my property seamlessly and with absolute professionalism. Trice constantly kept me (and my agent) informed of progress and chased other parties solicitors when necessary. I would use the Bingham office again and would recommend without hesitation.

A very cruel and nasty firm with no empathy for people.

I am friends with a woman who as been going through a difficult divorce, while this isn’t her firm she as been harassed so much with having men turn up at her home with letters and unexpected phone calls that kept pushing her over the edge.

She’s 62 years of age and she’s recovering from cancer and struggles to make sense of the legal issues. So having the solicitor being so rude & unprofessional towards her as made her unwell.

So if you’re looking for a very ruthless firm that intimates the people it’s going against in court then yeah sure.

Azim was always very helpful, polite and guided me through the entire conveyancing process.

firstly I don't understand or agree with the reviews I have read. having used Hawley and Rodgers many times and have always been very impressed with their service. they have recently carried out the conveyancing of a property and I was very impressed with Michelle Frisby. and the team.

Not impressed with this firm. We made wills as an unmarried couple in 2020. We were not informed that if we were going to get married in the future, a clause could be put in the wills to just allow us to amend them. We got married last year (2022) and we have had to get whole new wills done , £500 poorer. Went to a different solicitor needless to say. I’ve noticed the new wills are a lot more thorough and have good attention to detail. Avoid this firm.

I provided a very poor rating for Hawley and Rodgers just over a month ago as a result of the very poor service I received whilst trying to purchase a flat in Nottingham. At the same time I made a complaint to them. The complaint was acknowledged 1 month ago and I was told that the issue had been referred to their complaints department. Sadly, since then I have not been contacted in any way. It would appear that their complaints department is as effective as their conveyancing department!

My company did some work for a probate property being dealt with by Hawley and Rodgers Long Eaton. We were basically begged to do the job, we don't normally work with clients we don't know, but in this case we thought because they are a solicitors that we would have no issue receiving payment. 4 Months on and still no payment, the person that we were originally dealing with (who we had not received a response to the 5 emails we had sent) has now left the company. Her email's were not forwarded onto anyone else after she left and I could not get through on the phone until today.

They are now saying that they are refusing to pay us until they receive a paper invoice due to company policy because apparently a digital invoices can be faked. Well I have news, so can a paper invoice. I offered to send a copy of my business bank card, blank cheque or paying in slip to prove the correct bank details but hit a brick wall.

These policies are archaic and ridiculous in this day and age and the fact that they are not able able to set a forward email up on staff that leave the business is questionable. If this business asks you to do any sort of work to a property on their behalf, I would recommend declining. I would give this 1 Start but I have not had any dealings with their actual legal services so I feel it unjust to give 1 star on this basis.

If there was a zero star option, this firm would receive it.

Theire practice is below standard, unethical and solely focused on creating profit, rather than taking care and protecting the needs and rights of their customers.

Choose a different firm.

I hope the judicial auditors close them down.

IF ONLY THERE WAS A ZERO STAR OPTION.

This company currently represent my ex partner and have been absolutely shocking from start to finish. Poor communication, lying through their teeth, shocking correspondence and uneducated solicitors.

They were court ordered to produce a rota with dates and times for my daughter's whom which should have been a priority within 7 days however nearly 2 weeks after have only just got back to me, completely disregarding a court order. I tried contacting this firm numerous times via telephone and e mail and just kept getting fobbed off with broken promises of "they will call you back". The moment I went back to the court to dismiss the case amazingly they respond. I've never know such a shocking poor excuse of a company and would avoid like the plague. They have absolutely no idea what they are doing and shouldn't even still be open.

the work carried out by the long Eaton branch resulted in a vulnerable elderly man aged 93 changing his will weeks before he passed in favour of a carer and family member who attended all meetings and controlled the narrative.
a shocking lack of best practice and checking on circumstances all done in less than an hour that resulted in thousands of pounds of litigation and a serious complaint to put right.
avoid this firm at all costs

Absolutely shocking. I honestly do not know how Hawley & Rodgers manage to stay in business. My sale consisting of no chain took far longer than expected. I appreciate that delays can happen but the lack of correspondence or agreed updates was well below satisfactory. I believe that the delayed timescale was due to incompetence at Hawley & Rodgers. I was shown emails from the buyers solicitors proving that questions I was only just being asked (after I made contact with with H&R) had been sent weeks earlier to Charley. Luckily I was speaking directly with my buyer who was able to pass on important information to allow the sale to continue. On top of the poor service throughout, my invoice is more than my original quote. I am now trying to dispute this and Louise or Charley refuse to take my phonecalls. AVOID!

If i could give no stars i would. Avoid. Terrible service, and very rude solicitors.

This firm was involved in a legacy which benefitted my charity and others; these emails will be enlightening:

7.1.20, It is difficult to give a date but I would hope within the next 3-4 months we can start to bring matters to a conclusion.

23.10.20, I am going to ask the Executor if they are agreeable to an interim distribution at this stage as I know this will be vital to some of the charity beneficiaries.

27.11.20, I had intended to sort the interim distributions this week but unfortunately I haven’t got around to it.

11.1.21, I apologise for the delay, but I am pleased to confirm that I have today arranged for the sum of £25,000.00 to be paid.

In any other profession the comment on 27 Nov 20 might be classed as incompetence, but that couldn't be said of a solicitor could it? For all this "service" the firm charged the estate a sum in excess of £41,000. You may draw your own conclusions.

Really happy with the service, friendly and caring staff, and 100% passionate.

I have inherited some shares and was given the choice between cashing them in or moving them to a share account. I discovered that I needed to complete forms to enable the transfer. The solicitor claimed she could do the transfer, using Interactive investor. Unfortunately I left her to it. The transfer was refused, after several weeks. I have now requested that the shares be sold and the money sent to me. I await with hope. Unfortunately the solicitor is a very poor communicator, often not replying to calls.
After writing the above report, I contacted the Nottingham branch. The people there were extremely helpful and answered many of the questions I had had. If I had contacted them earlier, I would have had a more positive view of this company

I would like to give a zero star but unable. The solicitor that I contacted ignored my emails over 4 months when I just wanted clarification on 1 simple point he had previously given. This law firm appears to have a culture that is unprofessional and utterly uncaring. No support or response to anxious clients. This was not the case 6 years ago but obviously the service has deteriorated. There are many solicitors out there and I advise you to avoid this one! I have spent upwards of £60,000 with Hawley and Rodgers.

They were contacted to change a 20- year old Will to add a new grandchild but managed to put themselves as executors in the draft Will and luckily our late Mum changed her mind about this after translating the draft Will they sent out to her in Punjabi. She told numerous relatives she didn’t like her draft Will and the way they had written it. she didn’t like the fact that they were writing about trust funds being set up that they would manage for grandchildren under 18- years old for the next decade and our late mother said this was never explored with her in any meeting she attended and she didn’t want them to do this and it was not an instruction she asked for - Hawley Rodgers had taken it upon themselves to create this extra work that was not asked for. so we ring to tell them our late mum didn’t want them to manage her money and to change the draft Will accordingly. We told them she took didn’t like the draft Will. They accept having received a telephone call and being told about the trust fund and savings. However they said this doesn’t mean they could not still be executors. I don’t know how you can be executors when the person doesn’t want you dealing with their money. They then told us we could not attend any future appointments despite our late mother not knowing English, being aged 80, and frail vulnerable pensioner. they made sure she was unsupported as she had no one with her to help her understand complex discussions so they had power over her in these meetings as it was to their advantage to get her to sign things that she could not read. we thought her Will would mirror previous Will albeit adding an extra grandchild in it. They didn’t send her her Will out despite her asking for a copy so the opportunity for her to get the final version checked in Punjabi as she didn’t read English was lost and denied to her. Unfortunately she went into hospital a week after seeing them so we were busy caring for her around the clock so her Will was not a concern to us as she had always told us what was in it and we thought we were Joint family executors like we had been for the last 20- years. when we contacted them for a copy of the stored Will after her death they declined to give it to us and it emerged they had not followed our late mother’s instructions. When I complained they said our mother wanted them as executors as me and my brother don’t get along. I don’t know how they can be executors when the person told them not to manage their money following their behaviour with the draft Will (creating additional work that was Never asked for). They are liars, have no ethical scruples in making money out of a person’s death, and We firmly belief they didn’t amend her Will as per her wishes as if they had than there is no way they could be executors. I have gone to legal ombudsman’s. They hold us over a barrel as we can’t get Probate sorted as they won’t give us a copy of the Will, they have punished us for complaining as the ignored theComplaint for several weeks, they know we can’t follow our mother’s dying wishes as she wanted for the grandchildren unless we agree to pay them £280 per a hour quoting £3500 for a simple uncontested small estate worth. She loved her grandchildren and wanted to make sure the money went to them not to the Hawley Rodgers that’s why she made us ring to change the draft Will. It wasn’t in their interest to change the draft Will As they would lose out on making money and I suspect that’s why they didn’t send her a copy of her Will as it would have been picked up that (again) they didn’t follow her instructions. PLEASE avoid at all costs And don’t trust them. They do things that you don’t ask just so that they can create additional work for get extra money for themselves as I suspect they work on bonuses. And please don’t trust them to follow instructions as they don’t. Best advice I can give is Use another legal firm to stay safe and protect your relatives as well as yourself. Stay away from this rogue firm as they will steal your inheritance to line their own pockets