Reliable, fast, and great value I’ve been using Haypp for a while now and the experience is always 10/10. The selection of pouches is great and the quality is consistently good. What sets them apart... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have never had a better shopping experience anywhere ever. I have been using Haypp for about 1 year now. Haypp is unbelievably consistent, every single orders are shipped within the day and receive... See more
I looked for an online supplier for nicotine pouches as I had bought a couple of tins in bad condition where the pouches had dried out etc. have used haypp a number of times and is much better value a... See more
This company with their ridiculously cheap prices have helped me ditch tobacco products all together, so much so, I can't stand them.
Company details
Written by the company
Shop all white nicotine pouches from all major brands. Huge selection and always great offers online at Haypp.com
Contact info
Östgötagatan 12, 116 25, Stockholm, Sweden
- 08 517 910 97
- hej@haypp.com
- www.haypp.com
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Haven't received my order
Haven't received my order, I was expecting to receive the order and being asked for my ID as usual, but the order has been left out and has been stolen and then regardless of that happening they have replaced my order so as I genuinely surprised as I didn't expect it, therefore I am very happy with the purchases and highly recommend this shop.
🙌
May 5, 2026
Reply from Haypp
Hi,
As we now verify age through Yoti when an order is placed, the drivers no longer ask for ID upon delivery.
If no one is home at the time of delivery, the parcel is normally left outside the door unless you have personally selected a safe place or requested delivery to a pickup point instead.
I have also sent you an email which I kindly ask you to reply to, so that we have the opportunity to assist you further.
Forced age verification
Forces you to scan your face for age verification, only AFTER paying, causing most people to panic. It isn’t mentioned anywhere until AFTER paying. Extremely dystopian and unnecessary, your competitors don’t use this.
Email replies are very clearly AI generated and don’t answer questions. Avoid.
May 12, 2026
Unprompted review
Reply from Haypp
Hi,
We are sorry to hear that you are unhappy with the age verification process. Unfortunately, we cannot influence whether our competitors choose to verify age on purchases or not. However, this is something that is very important to us.
To collect personal data such as your name or age, a purchase agreement first needs to be initiated. This ensures GDPR compliance and confirms a legitimate transaction, which is why a temporary reservation is created on your card. This information is also available on our website. If the order is cancelled, the reservation is released immediately.
It is quite amusing to hear that our customer support comes across as AI-generated, but we can guarantee that we are very much real people sitting here working . :)
Wishing you a pleasant day!
Was tricky to find the strength and…
Was tricky to find the strength and flavor i wanted online. But once found delivery was perfect. Will be using these again
May 2, 2026
Reply from Haypp
We're happy to hear you found what you needed and that delivery was perfect. We appreciate your feedback and look forward to serving you again! / Dan
Only one gripe
I'm always super impressed with the pouches. The quality and the price are both excellent. Delivery times I could not ask for any better.
The only gripe I have is that when they send the free samples (which I look forward to, as it's usually a brand I haven't tried), they send way too strong ones. For example, this time I ordered pouches in 3g and 0g and the sample sent was 17g. I'm clearly not going to try them. It seems such a shame and waste of time and money for Haypp as they're such a good company. My friends and family who use you also have the same complaint. So many wasted boxes of pouches.
May 17, 2026
Unprompted review
Reply from Haypp
We appreciate your positive feedback regarding our product quality, pricing, and delivery. We acknowledge your concern about the strength of the free samples included with your orders. We are actively reviewing our sample selection process to ensure it better aligns with customer preferences and avoids waste. / Dan
Easy and efficient
Easy to navigate e-commerce platform. Quick expedient check out and fast delivery
May 10, 2026
Great shop
Good selection of products, fast delivery and very competitive prices These guys will be my go tos going forward!
May 6, 2026
Mink Mink Mink
May 5, 2026
Very quick delivery!
May 4, 2026
Fantastic offers
Easy to navigate website, vast range of products.
Fantastic offers and free delivery over £15, I have found the perfect shop
May 5, 2026
Price of products was great,
Price of products was great,
Delivery was quick and sufficient as I live in flats, the driver has managed to get my product in my letter box which is in the hallway. Will use this service again. Thankyou
May 4, 2026
Incredibly fast..
Incredibly fast..
Best price..
Original products
Will definitely use again!
May 3, 2026
Quick delivery
May 3, 2026
Order was fast great service thank you
April 28, 2026
I’ve bought these for years from the…
I’ve bought these for years from the original store and wow i can’t believe how much cheaper these are on Haypp. I will continue to purchase from Haypp. Great quality and great price.
May 2, 2026
Great service next day delivery 🚚
April 30, 2026
Ordered and delivered within 17 hours!
Placed an order last night at 6pm, thinking I would have a couple days wait for delivery as I ordered late in the day, they were posted soon after Royal Mail next day (free) and they arrived just after half 10 the following morning.
Can not speak highly enough of this company, never had a bad experience with them. They constantly offer discounts and money off for completing survey's intermittently, I've placed an incorrect order once before and they refunded me the postage and refunded me the cost of the items, then allowed me to place what I meant to order.
Over and over again they've shown why they have great customer service, not to mention they're one of the cheapest websites around.
10 out of 5 stars.
May 7, 2026
Unprompted review
Great product & delivery
Great product & delivery. Ordered on the Monday, it was in my hand on the Tuesday.
April 30, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.