Jayne was very helpful and friendly. She couldn't do enough. Also received helpful advice from her regarding travel plans. Booking process was easy.
Company replied
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See what reviewers are saying
From helping me decide on hotel to going the extra mile to sort special assistance and taxi other end. It my first holiday in 4 years and I’m going solo …
Company replied
Went in yesterday to book a holiday in Benidorm, service was so excellent young girl talked us all through our booking thank you.
Company replied
Called into shop to see what holidays were available and Teressa was marvelous. She went onto her computor and after having the dates we required she imeadeately found what we wanted. Nothing was too... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Canon Street, CF44 7AT, Aberdare, United Kingdom
- 01685634021
4.9
Excellent
745 reviews
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Went in yesterday to book a holiday in in helens …
Went in yesterday to book a holiday in Benidorm, service was so excellent young girl talked us all through our booking thank you.
August 27, 2026
Reply from Hays Travel - Aberdare
vivian,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague provided such excellent service and talked you through your booking so thoroughly. We appreciate your kind words!
Kind Regards
Hays Travel Huyton
What can I say
What can I say, we don’t go anywhere else to book our holidays,as usual absolutely smooth and easy as usual, Theresa is fantastic and so thorough and so knowledgeable, thanks again Theresa
August 27, 2026
Reply from Hays Travel - Aberdare
David Manley,
Thank you for your fantastic review! We are so pleased to hear that your booking experience was smooth and easy, and that Theresa was so thorough and knowledgeable. We appreciate your continued loyalty.
Kind Regards
Hays Travel Huyton
From helping me ….
From helping me decide on hotel to going the extra mile to sort special assistance and taxi other end. It my first holiday in 4 years and I’m going solo …
August 20, 2026
Reply from Hays Travel - Aberdare
roderic,
We're so happy to hear we could help make your first solo holiday in four years special, especially with the extra assistance and taxi arrangements. We wish you a wonderful trip!
Kind Regards
Hays Travel Huyton
Reply from Hays Travel - Aberdare
Peter,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our team friendly, helpful, and professional. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Aberdare
Jayne was very helpful and friendly
Jayne was very helpful and friendly. She couldn't do enough. Also received helpful advice from her regarding travel plans. Booking process was easy.
August 25, 2026
Reply from Hays Travel - Aberdare
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was helpful and friendly, and that booking your trip was made easy. We hope you have a fantastic time.
Kind Regards
Hays Travel Aberdare
One happy customer
Friendly and professional made us feel at ease give us advice and very knowledgeable
August 19, 2026
Reply from Hays Travel - Aberdare
Kay Davies,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was friendly, professional, and knowledgeable, making you feel at ease. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Huyton
Reply from Hays Travel - Aberdare
Thank you so much for your kind words it means a lot to us. Thank you for booking with us
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Reply from Hays Travel - Aberdare
Lesley Saunders,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be helpful and informative.
Kind Regards
Hays Travel Aberdare
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Very friendly and sorted my holiday…
Very friendly and sorted my holiday straight away without any fuzz
August 4, 2026
Reply from Hays Travel - Aberdare
Caroline,
We're delighted to hear that we could efficiently arrange your holiday plans. Thank you for your kind words.
Kind Regards
Hays Travel
Excellent service as usual
Excellent service as usual. Wouldn’t expect any less from them as the service is always excellent
August 1, 2026
Reply from Hays Travel - Aberdare
Mair Llewellyn,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service from us. We truly appreciate your kind words and look forward to continuing to meet your expectations.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Reply from Hays Travel - Aberdare
Carl,
Thank you for your fantastic 5-star review! We are so pleased to hear that our team provided such helpful and first-class service. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Hastings
Excellent local travel agent
Excellent professional service as always. Staff very friendly, helpful and knowledgeable, giving relevant information on holiday destinations.
Booked my next holiday with ease and recieved paper copies of documentation just in case systems go down (which has happened in the past )
July 31, 2026
Reply from Hays Travel - Aberdare
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was so friendly, helpful, and knowledgeable, making your holiday booking experience easy and stress-free. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel Aberdare
The person that seen is very helpful…
The person that seen is very helpful and a lovely person she took the time to look for exactly what we wanted, she has arranged your holidays a good few times now ,we always try to see her .
August 4, 2026
Reply from Hays Travel - Aberdare
Terrence Jones,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and took the time to find exactly what you wanted. We appreciate your continued loyalty.
Kind Regards
Hays Travel Aberdare
Reply from Hays Travel - Aberdare
customer Darren Hancock South Wales ,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you experienced great service and found our staff to be friendly.
Kind Regards
Hays Travel Aberdare
Very helpful and informative and…
Very helpful and informative and booking was confirmed quickly and easily
July 17, 2026
Reply from Hays Travel - Aberdare
Thank you so very much. This is lovely to hear and very much appreciated.
We had a fab experience with Chloe as…
We had a fab experience with Chloe as our adviser. She went the extra mile to find the holiday we required. Chloe had a lovely personality, made us feel comfortable and confident to book with Hayes
August 2, 2026
Reply from Hays Travel - Aberdare
Oh thank you Cheryl. It was a pleasure.
Excellent service
Excellent service. Researched our holiday request and sourced the answers to our queries.
Very helpful and professional
July 25, 2026
Reply from Hays Travel - Aberdare
Hi both really glad we were able to get there in the end. It was a pleasure.
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