Jayne was very helpful and friendly. She couldn't do enough. Also received helpful advice from her regarding travel plans. Booking process was easy.
Company replied
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See what reviewers are saying
Called into shop to see what holidays were available and Teressa was marvelous. She went onto her computor and after having the dates we required she imeadeately found what we wanted. Nothing was too... See more
Company replied
We had a fab experience with Chloe as our adviser. She went the extra mile to find the holiday we required. Chloe had a lovely personality, made us feel comfortable and confident to book with Hayes
Company replied
I have booked a holiday with Karen travel adviser/agent (Aberdare Hay's trave) previously. She is a very professional agent and knowledgeble of foreign travel offering clear advice and explanatio... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Canon Street, CF44 7AT, Aberdare, United Kingdom
- 01685634021
4.9
Excellent
742 reviews
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Teresa as always excellent she knows…
Teresa as always excellent she knows exactly what we want snd provided us with the cruise we require
April 10, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
Theresa was brilliant so helpful and…
Theresa was brilliant so helpful and informative
April 12, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
The staff in aberdare branch are so…
The staff in aberdare branch are so friendly and helpful wouldn't go anywhere else brilliant
April 7, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback your business is very much appreciated
Staff were very helpful throughout the…
Staff were very helpful throughout the whole process all paperwork parking,boarding passes,were all sorted there and then so I have nothing to worry about
Just pack and get away
April 7, 2026
Reply from Hays Travel - Aberdare
Thank you so much for your kind words as it means so much.
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
The girls at the Aberdare shop always…
The girls at the Aberdare shop always find us the best holiday. They listen to our wish list and try to find us the best fit and the best deal. They have so much knowledge that we wouldn't go anywhere else!
April 3, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Always exceptional service that's why…
Always exceptional service that's why we keep coming back Karen has been amazing sorting this trip for ys and Theresa the same in the past when also has booked for us x
March 28, 2026
Reply from Hays Travel - Aberdare
Thank you so much. It is always a pleasure.
I asked lots of questions before
I asked lots of questions before booking and it was no trouble to staff to go above and beyond to answer them all.Booking with hayes is always so easy as theres always help at hand every step ofcthe way.
March 27, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words it means so much.
really friendly and helpful staff
March 19, 2026
Reply from Hays Travel - Aberdare
Thank you so very much. Always a pleasure.
Professional Attitude towards the customer.
Even with the Hays computers going down across the country and Karen Williams having to keep going in and out of the system she managed to book my 2027 Holiday to Malta. We looked at a number of locations and settled on the one I thought favorable. Great service as always on a day when frustrations never beat the Hays staff (Computer failures) Thanks again.
Regards
SCP
March 24, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
Kimberly in Aberdare is a star
Kimberly in Aberdare is a star, whatever I ask she is willing to try and help, she reassures me all the time (I am a nervous traveler) Always pleasant and happy to see me, but just to add, all the staff are great, using each others knowledge to give the maximum experience to customers. Always going to go back.
March 8, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
The girls in Hays were all so friendly…
The girls in Hays were all so friendly amd efficiant.
March 18, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Perfect
Every time we enter the aberdare branch we are always made more than welcome, all staff at this branch always have time to help us choose our perfect holiday, just perfect as always.
March 11, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
Love my booking experience with Theresa…
Love my booking experience with Theresa in Hays Travel Aberdare, always so friendly, professional and trustworthy.
Look forward to booking more and more trips with her 😊
March 4, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Friendly helpful assistant
Friendly helpful assistant, listened carefully to our wish list , gave advice and assurance. Found us a holiday at a very good price.
Will definitely use again.
February 24, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Efficient polite and friendly very…
Efficient polite and friendly very helpful staff nothing to much trouble lots of information about my holiday destination 10 out of 10
March 4, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
Went to great lengths to get the…
Went to great lengths to get the holiday we wanted, really friendly and couldn't do enough 😁
February 28, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
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