Jayne was very helpful and friendly. She couldn't do enough. Also received helpful advice from her regarding travel plans. Booking process was easy.
Company replied
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See what reviewers are saying
From helping me decide on hotel to going the extra mile to sort special assistance and taxi other end. It my first holiday in 4 years and I’m going solo …
Company replied
Went in yesterday to book a holiday in Benidorm, service was so excellent young girl talked us all through our booking thank you.
Company replied
Called into shop to see what holidays were available and Teressa was marvelous. She went onto her computor and after having the dates we required she imeadeately found what we wanted. Nothing was too... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Canon Street, CF44 7AT, Aberdare, United Kingdom
- 01685634021
4.9
Excellent
745 reviews
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Went to great lengths to get the…
Went to great lengths to get the holiday we wanted, really friendly and couldn't do enough 😁
February 28, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
So helpful and amazing and…
So helpful and amazing and knowledgeable advice all the time.
March 1, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Karen is amazing
Karen is amazing, she helped me put together an awesome holiday and was always quick to reply to my emails and making sure the holiday was just what we wanted.
February 21, 2026
Reply from Hays Travel - Aberdare
Thank so much. It is lovely to hear your kind words they really do mean a lot to us.
They cant help you enough they’ll help…
They cant help you enough they’ll help you find a good holiday
February 17, 2026
Reply from Hays Travel - Aberdare
Such lovely words and they are appreciated.
All good
All good! Staff were polite , courteous and very knowledgeable . I would recommend them to anyone!
February 22, 2026
Reply from Hays Travel - Aberdare
Thank you . This is so lovely to hear. We are glad to be able to have found you what you want.
Karen was really friendly and…
Karen was really friendly and professional during our consultation. She ensured that all our questions were answered and listened to our concerns from a previous excursion. At no time did we feel rushed to make a decision. We cannot recommend Hays travel highly enough.
February 21, 2026
Reply from Hays Travel - Aberdare
Thank you so much. Your feedback is very much appreciated. Always a pleasure.
Lovely
Lovely, Friendly staff, Very helpful, Talked us all through our booking and put our mind at ease,
Thank you
Highly recommend this shop x
January 30, 2026
Reply from Hays Travel - Aberdare
Always a pleasure to be able to help. Thank you.
Teresa was very helpful and made the…
Teresa was very helpful and made the booking very easy for us. It is our first cruise and it was all booked and deposit paid and we are now very excited. I wouldnt have booked if i had to do it on line so thankyou Teresa Hays travel for all your help.
February 19, 2026
Reply from Hays Travel - Aberdare
Thank you Alison for your lovely feedback
Good service
Karen was informative and helpful and made experience simple and oleasant
February 20, 2026
Reply from Hays Travel - Aberdare
Thank you so much. We really do appreciate your feedback.
Wouldn't book anywhere else
Amazing customer service very helpful and they matched our online price well happy xx
February 19, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Kim was so helpful and patient
Kim was so helpful and patient. She gave us options that we hadn’t thought of and was professional throughout our time there. I wouldn’t hesitate to recommend the branch and Kim in particular.
February 17, 2026
Reply from Hays Travel - Aberdare
Thank you so much for the booking and your lovely words. They are appreciated.
A absolutely brilliant experience
A absolutely brilliant experience, our assistant Theresa was fantastic. She couldn’t be more helpful. Took control of all the arrangements from deciding where to go, when to travel to suit our needs booking our seats on the plane and helping with assistance and a car to transfer us to our hotel. Amazing! I just hope Hays realise and appreciate what a gem they have in her. Thanks Theresa.
February 10, 2026
Reply from Hays Travel - Aberdare
Thank you so much for your very kind words. They really are appreciated.
All the team were very helpful and…
All the team were very helpful and confident in what they done for us especially Kim she was great
February 17, 2026
Reply from Hays Travel - Aberdare
Thank you Tracy. We are delighted we could find you the perfect holiday.
Rees!!
Rees!!! Very patient with us. He answered any questions we fired at him and overall there was a lovely friendly atmosphere in the shop. Thanks again .
February 16, 2026
Reply from Hays Travel - Aberdare
Thank you
Always our go to when booking our…
Always our go to when booking our holiday. All staff are welcoming, but we can always rely on Karen to find a holiday to suit our needs. If we are unable to decide on the day we can leave it with Karen who will research and send us details to make a decision at our leisure. Always excellent service. Wouldn’t go anywhere else.
February 8, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback
Friendly staff
Knowledgeable friendly staff. Provided options for the trip and browsed for the best deal for us. Rang back when they said they would. Guided me through the payment process.
February 15, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely feedback,your business is very much appreciated
First Class
Lovely friendly helpful staff who go beyond. Nothing is too much trouble. First class service. Always book tjrough Hays
February 14, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
Staff were very helpful
Staff were very helpful, answered all our questions. A very pleasant experience.
February 13, 2026
Reply from Hays Travel - Aberdare
Thank you. We are glad to be of help.
I have booked
I have booked , with Hays Travel on many occasions. The reason being they are most helpful , & look for what you require of an holiday so impressed i had my family to book with them
February 13, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
Ggreat staff and commitment
As always no proplem I have been booking trips with Hay Aberdare for over 20 years. Staff are great.
February 12, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind feedback
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