Jayne was very helpful and friendly. She couldn't do enough. Also received helpful advice from her regarding travel plans. Booking process was easy.
Company replied
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See what reviewers are saying
From helping me decide on hotel to going the extra mile to sort special assistance and taxi other end. It my first holiday in 4 years and I’m going solo …
Company replied
Went in yesterday to book a holiday in Benidorm, service was so excellent young girl talked us all through our booking thank you.
Company replied
Called into shop to see what holidays were available and Teressa was marvelous. She went onto her computor and after having the dates we required she imeadeately found what we wanted. Nothing was too... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Canon Street, CF44 7AT, Aberdare, United Kingdom
- 01685634021
4.9
Excellent
745 reviews
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Reply from Hays Travel - Aberdare
Thank you for your kind feedback
The staff are always very friendly and…
The staff are always very friendly and helpful nothing is too much trouble i always recommend them to my family and friends
February 4, 2026
Reply from Hays Travel - Aberdare
Thank you for kind review
Alaska 2026
Very helpful and knowledgeable. Really made the effort to answer any questions I had. Seemed genuinely interested in making the trip perfect for my needs.
February 4, 2026
Reply from Hays Travel - Aberdare
Thank you for your lovely review
The staff are always very knowledgably…
The staff are always very knowledgably and freindly
January 30, 2026
Reply from Hays Travel - Aberdare
Thank you so much. Very much appreciated
Always so friendly and helpful.
Always so friendly and helpful.
Makes booking your holiday so easy and everything exactly as you require.
February 7, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words they are really appreciated.
Kimberley and the Aberdare team
We called in to your travel agency in Aberdare to discuss a possible holiday, we haven’t been away on holidays for some 12 years so we are now a little naive all we had in our heads was a holiday to Mexico, therefore as you can imagine we needed a lot of help. We met Kimberley and immediately she put us at ease, she took time to discuss what we were looking for in our holiday, not once did we feel pressurised she explained everything so thoroughly and anything we didn’t understand she went over again until we were happy, at times she would ask your team their thoughts on the area we had chosen, and they too were so helpful. She covered everything from booking, parking , seating , insurance and any extras such as taxes, that we needed to be aware of. All we need to do now is sit back and dream of our holiday and so a big thank you to Kimberley and your Aberdare team.
February 8, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words. They are truly appreciated.
Great professional staff.
Great professional staff.
Always helpful and friendly
Always ready to help with searches, currency etc
February 6, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words, they are appreciated.
Reply from Hays Travel - Aberdare
Many thanks. Your kind words are very much appreciated.
Very helpful as always lady was very…
Very helpful as always lady was very helpful very friendly staff in aberdare go out of their way to help
February 4, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind review
Good helpful advice
Good helpful advice. All questions answered and an easy straightforward booking experience. Friendly agent
February 2, 2026
Reply from Hays Travel - Aberdare
Thank you, so very kind.
Reply from Hays Travel - Aberdare
Thank you so much. Very kind of you.
First class service as always
First class service as always. Knowledgeable, friendly and efficient.
January 31, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words it means so much.
We always have an easy time looking for…
We always have an easy time looking for and booking our holidays at Hays, we go in with a place in mind and come out with our perfect getaway thanks to Stephanie. I also do go back and foth to the shop if I have any questions and they are always happy to help. What I love about Hays is the fact everything is done at one time, holidays, insurance, transfers, money etc. So I will always along as there's one in Aberdare go to Hays.
January 30, 2026
Reply from Hays Travel - Aberdare
Thank you so much for your kind words as it means so much to us. It's always a pleasure booking your holidays.
Reply from Hays Travel - Aberdare
Thank you so much for your comments it means so much to us.
Very good experience
Very friendly, helpful adviser. Phoned back when promised and was able to match online price. Answered all questions thoroughly.
January 22, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words they are appreciated.
Reply from Hays Travel - Aberdare
Thank you so much for your kind words it means so much to us.
Friendly and professional staff
Friendly , efficient and professional staff.
Gold Star experience.
January 21, 2026
Reply from Hays Travel - Aberdare
Thank you so much for your kind words it means so much to us.
Reply from Hays Travel - Aberdare
Thank you for your kind words
Reply from Hays Travel - Aberdare
Thank you . That is so nice to hear.
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